Booked a hotel room in Las Vegas through Club 1 in February 2025. Was charged in full for the hotel stay. Checked my email before arriving at the hotel to find out that the website was no longer acces... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was a little hesitant at first. However, right after booking I received a reservation request & shortly after I received confirmation. I also spoke with the hotel directly to confirm that everything... Ver mais
After reading a mix of reviews, I decided to go ahead and book. I followed the instructions provided and recieved my booking shortly after. Just to confirm, I waited a week and confirmed with the re... Ver mais
It’s all about setting expectations. Didn’t have very good sleep. Beds and pillows weren’t comfortable. The property, rooms and facilities are outdated and have a musky moldy type of odor. Room wa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Club 1 Hotels is a leading wholesale travel company offering members-only rates that are up to 60% Off at over 1.8 million hotels, car rentals, and activities worldwide. Plus, members have access to exclusive rates on flights, vacation homes, golf tee times, theme parks, tickets, and more. Every member earns 2% or more in loyalty points on every booking that can be used towards future travels. Create a Free Account today and Save!
Informações de contato
166 E Superior St, 60611, Chicago, Estados Unidos
- 312-529-8474
- info@club1hotels.com
- club1hotels.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience
Great experience. The hotel was amazing, and we even got a room upgrade. Fully recommendable web for hotel bookings
great experience
I have reserved all my hotels through club1hotels for my next vacations. I found great deals and excellent hotels. Strongly recommend!
Great website
Great booking site with clear rewards program
Great booking experience, often with better prices compared to other popular sites and with a very clear reward program that gives you travel credits easy to redeem
No issues
No issues - everything as good as others have mentioned. Worth it.
quality hotel…
Booked reservations at quality hotel for 1/2 price; even beat rewards program price.
Quick and easy to book
Quick and easy to book, and bonus miles are a plus
I have reserved more than 10 hotels for…
I have reserved more than 10 hotels for futuroe stays. When one hotel cancelled, they contacted immediatelly to offer another option or total refund. They answered promptly, it was a good experience.
Proven Value
I signed up for CLub 1 recently. I use a lot of travel sites, and was a tad skeptical they would offer a super deal. However, I was very happy to get a really great deal on a hotel during a convention I plan to attend. It was 50% less than the hotel's own site and far cheaper than any other site, like Hotels.com or Kayak or Trivago. Club 1 is now my first go-to to check out hotel prices. It is easy to use. It would be even better, however, if prices were displayed in the initial search---it can take a little time to sort through a bunch of hotels. However, the savings were significant. I recommend it.
How about Club 1 hotels
I started to know Club 1 hotels since 2023, there is really a lot of promotion and activities I got from this Club 1 hotels, not only with a very good service but also a very following system. Very Appreciated!
This company is shady! Don't do it
This company is shady! I've purchased many hotels over the last year and they have taken a turn this year. I canceled a refundable hotel purchase, they didn't refund me. After reaching out to them they said they would refund me. 6 weeks goes by and I filed a charge back from my credit card. They started randomly charging all of my credit cards. I reached out to them, they said they'd have accounting investigate. Absolutely no communication, just random unauthorized credit card charges.

Resposta da Club 1 Hotels, LLC.
The most horrible travel experience ever
I booked my room at a resort in the Dominican Republic for a birthday weekend getaway for my son's 13th birthday. I also encouraged my mom to use this site to reserve her room. I reserved my room first and they ask for the age of the child which I inputted 13. As I was trying to confirm the reservation (on their site, it was unclear which rooms were all-inclusive and which ones were not), the age of the child kept defaulting to 1 year. I believed once I actually paid for the reservation, it would correct itself however did not think to check on that once I reserved the room. My mom then booked her room for 2 adults and paid the same price as me. So I assumed it was based on double occupancy like any other room you reserve. I show up at the resort and they advised me I booked the room for 1 adult and 1 child under age of 1 which I advised was incorrect. They advised I needed to go back through who I booked it with so I called Club1Hotel. No one answers the phone however you can text or email them. I received a call and when I explained my issue, I was advised by a male person I had done the reservation wrong and there wasn't anything I could do about it. I would need to pay for the extra person which I asked why would I have to pay for an extra person when my mother booked the same room for the same price for 2 adults. He kept telling me since I made the error and this never happens to anyone else, I would have to pay to fix it. I advised the person his customer service skills suck and he said "F*** you" and hung up on me. I proceeded to send an email to the company requesting to speak to a supervisor for the unprofessional behavior. I get a response saying since it was my error, there wasn't anything they could do to help me, not addressing my request for a supervisory call. Their mistake cost me $237 extra which is completely unfair. The resort stated they do not know how much I paid as they do not get any money from the company until AFTER I check out. The company refuses to acknowledge any errors and was very rude to me. I'd NEVER use them again and I suggest nobody else do.

Resposta da Club 1 Hotels, LLC.
Best travel site around only one I use…
Best travel site around only one I use now!
Club One Hotels is the best travel…
Club One Hotels is the best travel website. I recommend you to check this website before any booking.
Absolutely worth it!
We have used Club 1 Hotels a few times this year already - and it is ABSOLUTELY worth it! We stayed in a 5 star hotel in Buenos Aires that we booked through Club 1 Hotels in April 2023, and we saved so much money! We could not find a better deal on the same hotel anywhere else. We also used them for a recent trip to Miami in October 2023- and had the same great experience! It is so easy to search for hotels and then making reservations with Club 1 Hotels.
Good facilities
Increible pagina Hotel club1
Increible pagina Hotel club1. Los descuentos son fabulosos. Gran variedad de tipos de hoteles. Podes seleccionar la habitacion en cada uno de ellos. La diferencia de precios es increible. Mucho mas economico que cualquier otro sitio. Lo recomiendo 100%
DMitch…
First booking price was absolutely amazing which is for a month away. Then I attempted a same day hotel booking which was not so good, so I didn’t book but I will continue to use them as 1 of my resources when traveling.
Club 1 Hotels.com is awesome!!!
useful site to get a room
great place to get a good price for a hotel room
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







