Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Ver mais
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Veja o que dizem as avaliações
CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Ver mais
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Ver mais
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Informações de contato
Reino Unido
- 0203 0265698
- refill@co2you.com
- co2you.com
4,8
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
So quick and easy to set up and…
So quick and easy to set up and reorder. Very quick delivery too!!
25 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks David, great to hear the hassle-free deliveries are working well for you 🫧
Very easy
Very easy, very flexible with good responsive customer service
1 de julho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Andrew! Great to hear. Enjoy your bubbles 🫧
Resposta da CO2 YOU
Thanks Neil, great to hear that our hassle-free service is working well for you. Enjoy your bubbles 🫧
Always a good experience
Always a good experience. Seamless service, efficient and convenient...and much cheaper than buying refills in store.
Highly recommended!!
30 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Scott it's great to hear that everything's running smoothly for you, and the doorstep deliveries are proving to be super convenient and hassle-free. Enjoy your bubbles 🫧
Excellent service
Excellent service, have changed dates to suit me when needed! Can’t fault this service!
10 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Great to hear Katherine! Enjoy your bubbles 🫧
Great service
Great service, always helpful, always quick delivery.
25 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks for sharing your review! Great to hear the service and doorstep deliveries are working so well for you. Enjoy your bubbles 🫧
Consistently good service from CO2 YOU
Consistently good service from CO2 YOU. I’ve used them for several years to supply CO2 for my Quooker tap. Delivery is always on time. Cannot recommend highly enough.
8 de julho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Phil! Great to hear the CO2 YOU cylinders are working perfectly with your Quooker tap, and we're delivering on the hassle-free promise! Enjoy your bubbles 🫧
regular resupply of the fizz that helps…
regular resupply of the fizz that helps make carbonated water a delight. My only criticisms stem around the reasonably frequent, or so it feels, telephone service going down with no explanation.
30 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks for taking the time to leave us a review Amir - great to hear that the hassle-free delivery is working well for you. We're sorry to hear there's issues with the phone line - if this happens in future please always drop us an email and our team can always give you a buzz back refill@co2you.com 🫧
Great company that actually cares…
Great company that actually cares about their customers. Excellent service. Thank you for my regular bubbles 🫧
7 de julho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Woohoo! Thanks Lisa 🫧 Great to hear you're loving CO2 YOU, and we appreciate you sharing your review with us
Really helpful team
Really helpful team, always happy to reschedule delivery by a few days or weeks if necessary. Always very obliging. Delivery always comes when they say it will. Highly recommended bubbles!
7 de julho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Annette! Great to hear the deliveries are hassle-free and convenient for you. Enjoy your bubbles 🫧
Good and flexible communication…
Good and flexible communication supported by reliable delivery schedules.
7 de julho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Ian! It's great to hear deliveries are running smoothly for you, and the service is providing to be convenient too. Enjoy your bubbles 🫧
Really convenient service
Really convenient service with good customer support.
Simple and more cost effective than alternatives. Greener and more ethical too.
I've been using them for nearly 2 years now and think they're amazing.
7 de julho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks for being such a loyal customer Ezra and taking the time to leave us a review. We're so happy to hear that the convenience and sustainable approach of CO2 YOU is working well for you. Enjoy your bubbles 🫧
Great service
Great service with simple delivery & returns and superb communication
1 de julho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Noel! We're happy to hear everything's running smoothly for you, enjoy your bubbles 🫧
Resposta da CO2 YOU
Thanks for taking the time to leave us a review and we're happy to hear our customer service team have been on hand to help out!
co2you excellent company
Been a costumer for coming up to three years. Great on-time delivery service everytime. I recently replaced my old SodaStream Terra with The Bubba and it’s design is way more stylish and robust. Love the carbonation handle on the Bubbla it feels very well made
3 de julho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
We're so happy to hear, Michael! Thanks for taking the time to leave us a review, and it's great to hear you're loving The Bubbla machine. Enjoy your bubbles 🫧
No weekend deliveries
Great to have a service that means I don't have to rely on Sodastream, but frustrating that they don't deliver at weekends. Basically impossible to swap the cylinders without having to take them to work and then lug the full ones home again.
28 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Hi Toby, thanks for taking the time to leave a review and sharing your feedback on weekend deliveries. Although this is something we aren't able to offer currently, you can make a request directly with DPD for a weekend delivery at a small additional fee. Hopefully this can provide an immediate resolution for you, but we'll also take your feedback onboard as we continue to look at ways to improve the CO2 YOU service! Enjoy your bubbles 🫧
Bought for Quooker Cube
Bought for Quooker Cube - works perfectly.
Excellent service. Very easy to setup and the collection and delivery at the same time is very convenient.
26 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks for taking the time to leave us a review, we're happy to hear the CO2 YOU service is working so seamlessly for you!
Customer Support team not super…
Customer Support team not super engaging or prompt, and had issues with their delivery supplier not being here on time and having to reschedule.
Customer Support didn’t really manage to help, not ideal!
23 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
We're really sorry to hear this Vic, and disappointed that you found this to be the case. Our in-house customer service team are committed to helping resolve issues or queries as quickly and efficiently as possible and your feedback is helpful for us to understand where we can improve this in future. If you're happy to share more details with us, please reach out to our team via email so we can look into this (refill@co2you.com).
Always reliable
I’ve been a customer since lockdown - and have never been let down by CO2YOU. They are simply a business you can always rely on. And the price is great!
22 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Thanks Roger! We're so happy to have you as a long standing customer, and thrilled to hear how well it's working for you. Thanks for taking the time to leave us a review
Repeated problems over last 2 years…
Repeated problems over last 2 years with inflexible subscription. Now not one but two deceitful fiascos with their chosen (appalling) courier. Been without my order now for nearly a week. Refused my suggested remedy to use FedEx or UPS. Lots of sorry and no solution. Take my evidence based advice - 🚨 AVOID 🚨. Dreadful beyond belief.
19 de junho de 2026
Avaliação não solicitada
Resposta da CO2 YOU
Hi there, firstly we want to acknowledge that we hear your frustrations regarding your delivery and this absolutely isn't how we like to operate, and we're sorry for this. We are in the process of rolling out our own delivery fleet in London to manage more of our customer deliveries ourselves in order to provide solutions to this. The reason we have to use certain couriers is around their restrictions with handling dangerous goods, and therefore can only work with ones who handle gas. We hope you can understand we aren't trying to be deceitful, but if you'd like to speak to our customer service team over the phone you can reach out to them at +442030265698
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