I received my order and the bracelet was a different color than I thought I ordered. I email asking about exchanging it for a different color. Great customer service, I received a quick response and... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... Ver mais
Not only is the bracelet I ordered beautiful, but when I realized I had mistakenly ordered the wrong color, Customer Service was very quick to respond and send me the correct color without delay. I re... Ver mais
I ordered the wrong ring size for my daughter. I contacted customer service and they were extremely responsive and helpful. I was able to order the correct size and she also changed the finish from si... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Informações de contato
Estados Unidos
- support@cocojewelry.com
- cocojewelry.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Avoid this company
Was sent the wrong colour when ordered different colours for the ring as it was a mother and daughter one with being told I could send it back and get a full refund even with returning it costing £15 . To then have some rude customer service and not helpful service.
I would not recommend this company and to stay well clear from it
I ordered 5 personalized bracelets
I ordered 5 personalized bracelets. Initially I was pleased with 4 of them. I reached out to customer service and they were quick to resolve the one I wasn't liking as much.
I would definitely recommend Love Coco Jewelry and use them again
My order was delivered late
My order was delivered late. Customer service was contacted and refunded my order.
I have not received my order
I have not received my order
Cat Mother Birthstone Bracelet
Silver
Part of "Cat Mother Birthstone Bracelet"
Please give me
Update on status
I can longer track since it has arrived from China
My order was delayed a bit and when I…
My order was delayed a bit and when I sent emails asking for updates I received responses almost immediately. Great customer service !
They have great customer service
They have great customer service. I had a problem with my order and they fixed it with no problem.
Love the bracelets
Love the bracelets. Can’t wait to give them for Christmas presents.
Great service
Received my order in a timely fashion and got everything I requested.
I ordered it with the initials L &S you…
I ordered it with the initials L &S you put a lowercase L and an S so that it looks like S and I. That is not what I wanted. I wanted uppercase L if need be a lowercase S cause it still looks like an S what can you do for me?

Resposta da Cocojewelry
Love them fast service
HERE WE GO AGAIN
I received an email stating I placed an order for 2 items totaling 51.99 on Nov. 4, 2025. I immediately emailed stating I did not place any order. It did not show what card was charged, only said manual. I immediately locked my cards so no charges could be taken. I have since set Sarah Pelea at info@ lovecocojewelry 7 times. SEVEN. I asked to cancel the order 4 times. They were unresponsive I then got an email it was shipped. I emailed said person at said email 2 more times. They were unresponsive. I sent a final email requesting to return like they require informing them they made a mistake, I don't want their crappy merchandise, that the difficult time they gave me in the past the first and only time I purchased something from them, was returned. I got the run around for 6 weeks. I'd never use them again. THIS COMPANY IS A JOKE. POOR CUSTOMER SERVICE. NEVER RESPONDS TO ISSUES. THERE IS NO PHONE NUMBER TO CALL. AWFUL COMPANY.

Resposta da Cocojewelry
Pretty but smaller than expected
I received my order quickly. However I was disappointed with the size of the child stones as you can barely see the color. I wish the child stones were a bit larger so they would truly complement the larger stone.
The ring is made of quality material
The ring is made of quality material. It is a beautiful ring I wear everyday and I had great interaction with Coco jewelry. They were response and made sure I was satisfied with my delivery.
The Experience what's good
The Experience what's good? The only thing I didn't like. Was when I purchased something for 10 bucks? That turned me $6 for shipping and handling. How much happens when I just paid,

Resposta da Cocojewelry
My order came promptly and the jewelry…
My order came promptly and the jewelry is beautiful!!!! Will definitely be ordering more!!!
Worth the wait
My order took longer than expected to receive. But when I reached out to customer service, they made it right. And the product is adorable and well made! Worth the wait

Resposta da Cocojewelry
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.






