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Collecting.com Avaliações 

425
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Although I have used their sister company, Collecting Cars this was the first time I have used Watch Collecting. My contact (Jamie) was excellent and very helpful with advice. The photography was good... Ver mais

Detalhes da empresa

  1. Casa de Leilões

Escrito pela empresa

Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

425 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(425)

85 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

I won’t be bidding again

Been put off by some of the reviews on here along with Hold being put on my card for their commission despite me immediately being outbid.
Have had no response to my questions by mail or WhatApp other than a mail directing me to their ToCs - which basically says buyer can scam me and it’s not their problem…
Decided not to bid again :-/

24 de junho de 2024
Avaliação não solicitada
logotipo da Collecting.com

Resposta da Collecting.com

Thank you for sharing your feedback. I am sorry to hear about your experience with the bidding process and lack of of response to your inquiries.

The pre authorisation hold is released once the auction ends, which in this case is today. I have checked the system and confirm this has been actioned.

I tried to call but there was no answer, however I have responded separately to the questions you had regarding the process and the watch.

Thank you for bringing this to our attention. I hope your queries have now been answered and apologise again for the inconvenience caused.

Kind regards
Client Service Team
clientservices@watchcollecting.com

Avaliado com 5 de um total de 5 estrelas

Great deal on a watch from Watch…

Great deal on a watch from Watch Collecting. Lots of constructive communication with the team working hard to broker a sale on a watch I won, which had not quite reached reserve. A deal was done and all parties were happy. Would certainly use again.

10 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Great service and a happy result!

I recently met Will from Watch Collecting at a Car Collecting coffee morning at Bicester Heritage. I'd brought with me my Jaeger LeCoultre Reverso Squadra Chronograph in the hope I might be able to sell it. Will explained everything clearly and I opted for their managed service which meant I handed over my watch knowing everything from that point on would be taken care of. The process was easy and only a few days later after they had arranged all the photography my watch was up on their 7 day auction site with an agreed reserve. The watch subsequently sold above my reserve and throughout the process Will was in hand to keep he updated and provide advice when asked. Very pleased with the service and painless process.

3 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faultless

the transaction was managed perfectly, the support provided for collection was above and beyond. The watch is exactly as described and sensibly priced.

3 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Great communication

Will from Watch Collecting was great through the whole process and rung me to let me know there was another example of a watch that I’d previously missed out on was on the platform.
I didn’t miss out this time! Thank you 👍

24 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

A great way to sell pre-owned luxury watches

A straightforward way to realise fair market driven prices for pre-owned luxury watches. The managed service worked well - with professional photography and liaison with buyers direct to arrange collection from WC offices. Great support from Hugo @ WC. Thank-you

7 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Very professional service

Very professional service, website easy to navigate and bid, My only personal annoyance is payment/delivery, their commission must be made immediately by credit card/debit card! however payment then must be paid in full direct to the seller! If the seller doesn't have any credit card/paymet facilities, Paypal etc...your stuck unless paying by bank transfer? also a pain personally for me was that you have to personally book the courier and separate courier insurance! then once done send them the courier labels so it can be collected by the courier the next day. I gave up trying in the end thus drove there! Great if you live in London however I was over 4 hours away! So think they really need to include shipping/insurance within the commission they charge or as an additional fee to have a complete end to end transaction and customer journey.

They are a very professional company so even with the above negatives I still feel its a 5* from me.

26 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great service

A very reliable, easy to use platform. I have now purchased 4 watches via the auctions, which have all gone well, without any hitches.

8 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

The service was very slick and…

The service was very slick and professional. I missed the auction but was allowed to enquire as the reserve had not been met.
Alex dealt with everything and I picked the watch up from their HQ.
I would highly recommend watch collecting and now enjoy bidding on the various auctions.
It’s a watchaholic’s dream. Get onboard!

5 de abril de 2024

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