Die erste Erfahrung war gut: gelungene Farbabstimmung -´der Einführungspreis. Dann ein deutlich teureres Abo. Bei kurzen Haaren lässt sich die Portion aber halbieren. Die Farbwirkung war schwächer... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Natural looking results, leaves the perfect amount of gray. Been using for years, can’t recommend more highly.
They says it's bespoke and hand mixed but feels this is just marketing when it's probably there's about 20 options.lots of waste plastic packaging that easy recyclable, even the cardboard box has shin... Ver mais
This was my first hair and beard colour 7 months ago and I didn’t have the best experience. However they now have a permanent colour version to fully colour rather than fade greys so as they sent a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Colorsmith, we believe that when your hair color fits like a glove, you feel like your best self every day. Get ready for a new way to color, with everything you need delivered to your door in one discreet box. Led by a team of real-life colorists at our Los Angeles Headquarters, our custom men’s hair color and beard color takes into account your unique needs to give you a natural-looking finish. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our Quiz, our licensed colorists get to know you and your color goals before crafting a completely customized shade, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color for men and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your hair dye or beard dye (our patented customization technology can adjust your color down to a ¼ of a shade) or want to learn how to get the best gray coverage, our professional colorists are here to help. In addition to our custom Color Case, we offer professional-grade hair care (like shampoos, conditioners, and stylers) and salon-inspired tools (like scalp massagers). Connect with a colorist today and start crafting your unique shade.
Informações de contato
1910 E. Maple Ave, 90245, El Segundo, Estados Unidos
- (833) 909-2213
- colorsmith.co
2,9
Bom
320 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is an incredible product!
1 de dezembro de 2023
I tried the trial
I tried the trial , it didn’t cover the greys but then out of the blue was billed for another supply which I did not know it was a subscription and was not made clear.
3 de dezembro de 2023
Avaliação não solicitada
Resposta da Colorsmith
Tarsem - Thank you so much for sharing your feedback. We are so sorry to hear about this poor experience with our color and that you weren't aware of your Color Plan. We'd love to adjust your formulation for increased grey coverage. Please contact hello@colorsmith.co for further assistance, we're happy to help!
They listen and help get the best out of your order
They listen to your requests and you can tell when your order comes in. This due is way better than some “close is good enough” die you find at the store.
28 de novembro de 2023
Easy to use and color was good
23 de novembro de 2023
Try it, you’ll like it
Easy to use, fast cleanup, color looks good. Not much more to say.
23 de novembro de 2023
color wasnt coming out of the bottle
15 de novembro de 2023
Good color match and easy to apply
Good color match and easy to apply. Really like that it does not stain my skin. I also like the follow up on shade and results to see if anything needs to be adjusted or changed.
8 de novembro de 2023
From Salons to a better result with DIY Colorsmith
I used to get my hair coloured in a salon. My Uncles all went grey in their early 30s. The salon experience was nice but costly and they often coloured my hair way too dark. So it looked coloured which defeats the purpose.
Then I found Colorsmith. And I'm glad I did. Not only is it a more cost-effective option, the colour is great.
I've had two to three different colour formulations, to get the blend just right. And now, I'm over the moon and am looking younger, which is sadly quite important in the ageist world we live in.
I also get Colorsmith's shampoo and conditioner. I used Head and Shoulders for over a decade as I had a dandruff problem. But I've had no dandruff since using Colorsmith's hair care products.
Needless to say, I'm a very happy convert. I'm also surprised at the low average rating here. It feels like people need to take personal responsibility for A) the colour mix they choose and B) how they apply it. Give your colourist really helpful info and photos and follow the instructions. It couldn't be easier.
Oh and the customer service is excellent.
1 de novembro de 2023
Avaliação não solicitada
Resposta da Colorsmith
WRT - Thank you so much for your feedback, we are over the moon to read your review and that you are loving your experience with us! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
We truly appreciate you sharing!
I canceled all orders
26 de outubro de 2023
Resposta da Colorsmith
Steven - Thank you for your feedback.
We are so incredibly sorry to hear that your experience was not all it should have been. Please contact hello@colorsmith.co for further assistance.
We are always happy to help in any way we can.
You guys reformulated my color at my…
You guys reformulated my color at my request and nailed it. 👌
20 de outubro de 2023
Resposta da Colorsmith
Dave - Thank you for your feedback!
Nothing makes us happier than hearing our clients are pleased with their experience, and our colorists love creating the perfect shade for our clients.
Please feel free to reach out to hello@colorsmith.co if you need any assistance in the future!
Oh my god not easy to get rid of them
Oh my god. You don´t easily get rid of them. It´s almost impossible to delete profile and Subscription.
Also it´s not clearly mentioned, that this is a subscription based purchase.
You better take you hands off this page.
22 de outubro de 2023
Avaliação não solicitada
Resposta da Colorsmith
Martin - Thank you for your feedback, and we will certainly pass this suggestion along! We are always looking to improve and grow.
Please feel free to reach out to hello@colorsmith.co if you need any assistance in the future!
Too expensive per use for people with short hair.
The hair product is good, but it's problematic as I only really need about a quarter of what they're sending each time I treat my hair. I have short hair - both on my head and on my beard - so I just need a little bit of the mix. But they only have one size that you have to mix together. So I end up having a ton of extra stuff afterwards. The second time I used it, I had to get my own mixing container and then try to measure off a quarter of each vial to use it in the proper amount.
So - in sum, the color is good, but It's not good for people with short hair.
19 de setembro de 2023
Resposta da Colorsmith
Javier - Thank you for your feedback, and we will certainly pass this suggestion along! We are always looking to improve and grow.
Please feel free to reach out to hello@colorsmith.co if you need any assistance in the future!
AVOID!!!
AVOID!!!
Unfortunately, the dye did not cover my gray hair.
Lack of customer service. Nobody reply to emails.
7 de outubro de 2023
Avaliação não solicitada
Resposta da Colorsmith
Dave - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been. We'd love to adjust your formulation for increased gray coverage and our team is always happy to help. Please contact hello@colorsmith.co for further assistance.
Very good quality
Very good quality, very organized, very nice presentation, and good communication with costumers.
28 de setembro de 2023
cost to much
it was not bad but I can get the same results using just for men hair color at a less expensive price.
18 de setembro de 2023
Resposta da Colorsmith
Hi, thanks for sharing your experience. We totally understand that our pricing can seem a little high. That’s because so much comes with your order! Like salon-quality color, created according your needs and goals, access to a personal colorist, the hand packing of each individual bottle that’s shipped to your door, and all the accessories that come inside your kit so you can color like a pro. The best way to get a bang for your buck is to sign up for a Color Plan so you can get 20% off your order, every order.
I really had a very bad experience with…
I really had a very bad experience with this company the product don’t work at all and ask for a refund, I had three orders the first one I did and the other two that came because of the subscription. Find it difficult to cancel the subscription. Finally I did but feel being scam so as for a refund had one payment but they don’t want to refund me the rest. So plz don’t waste your money on this product it doesn’t work at all.
Plz be careful ❗️ please 🙏
28 de junho de 2023
Avaliação não solicitada
Resposta da Colorsmith
Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been, and we apologise for any confusion with our Color Plan. We'd love to adjust your formulation so it's just right; if you ever wish to give us another try, don't hesitate to contact us at hello@colorsmith.co; we are always happy to help in any way we can.
It's easy and consistent.
1 de setembro de 2023
Resposta da Colorsmith
Mark - Thank you for sharing your experience, we’re pleased to hear that you’re enjoying your color, and we hope to continue helping you find hair perfection!
The color on my beard only lasts for…
The color on my beard only lasts for about 3 or 4 days tops. Once the color is mixed inside the container and you want to use it for another time, the color no longer sticks to beard, it is useless.
25 de agosto de 2023
Resposta da Colorsmith
Hi, we are so sorry that your color is not lasting and we'd love to adjust your formulation for long-lasting results. Please, contact our colorists hello@colorsmith.co for further assistance. We also would like to inform you that we do not recommend splitting or saving any of your leftover hair color and developer for later applications. Every Color Case is custom-formulated for one application and we can’t guarantee the color results after the initial, intended application.
One big hoax
One big hoax - Stay away!
They take your credit card details and start charging. You cannot get out of it. Stay away
7 de setembro de 2023
Avaliação não solicitada
Resposta da Colorsmith
Hi, thanks for your comment. We apologise for any confusion with our Plan. We'd like to inform you that, if you have placed your first order through a promotional offer, you have also enrolled in our Plan, which is completely flexible, gives you the 20% off and it can be cancelled at any time. Of course, you also have the option to place single orders, if you prefer! If you need further assistance regarding your account, please contact hello@colorsmith.co and our team will be happy to help you.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.