Comcast Avaliações 

Comcast BUSINESS MOBILE service is the absolute worst cell phone provider experience I've ever had... 60min+ customer service wait times... no porting capability with their live agents...changing service level with them is INTENTIONALLY a nightmare..STAY AWAY

Deceptive company with unethical practices. I have been paying over $500 a MONTH for home service described as "Comcast Business," which is ridiculously high. I have contacted Comcast Business SEVERAL TIMES and asked for a revision of contract and was promised a reduction to $300 a month, but it has never been activated. I am FED UP with this robbery. Comcast Business should be ashamed of their thievery and deceptive practices. NEXT STEP: Call an attorney to sue for breach of contract....

I normally would not do this but when a business tries to take advantage of a client, it drives me nuts. Comcast Business Internet is the worse. My contract was dated 10/10 and I have never had fast service. (They have been here at least 3 times). And it was very expensive. Over $150 a month. I tried to cancel today and they wanted to charge me a penalty since I was cancelling before 10/15. Again, contract dated 10/10. I will be calling back on 10/10.

Sold my business end of August. Call Comcast to cancel and they told me to do a "transfer of financial responsibility" instead. It has been 3 weeks, and none of the reps are competent enough to get this done. Asked to close the account and they said that's 1 more month. That means I am forced to pay for internet 2 months past the date my business was sold. Just a horribly incompetent team and overpriced internet.

Called comcast business to cancel my internet today and had the worst representative I have ever encountered by the name of Symone. She was rude and wouldn't let me talk. Kept interrupting me when I was talking. Then she tried to sneak in a 1 year contract on the phone line like I am some idiot that doesn't read. I called her out on her crap. Long story short, Comcast trains their reps to do this wrong doing to people. Pure evil. I will never go to comcast for any services ever again.

Hello, I am very upset. I have used comcast business for over 6 years now. I was informed by the sales rep that I would not be charged an early termination fee if I moved to a location that was not supported by comcast. I moved to DE and had comcast business out to the location and they said they do not support the address. I retuned my modem and I called comcast business to inform them expecting a smooth process. Instead they refused to close my account and I am being charged an early termination fee of $560. I told them to pull up the phone conversation I had with the sales rep to show I was lied to. But they said they don't keep the records. As a long time customer I am very upset with the situation. I feel I was lied to and scammed. I purposely asked that question since I knew I would be moving soon. I never would have signed up for the service if they had told me the truth.

Horrible Business and Customer service Thieves. Since May 27 2025 been ongoing to the point I had to cancel all my service and go to someone else.

CBM keep charging me $100 and never sent a billl as to what this is. Turned off my phone service so I had to pay it to get my phone back in order to port it over. I had an attorney request bills and they still have not sent a bill to justify this random $100 charge. I went out of the country and the Global pass was to be $30 plus tax. I end up with a bill for over $300. After going to BBB and having an attorney send a letter requesting they remove all my cards and send me paper bills and doing eBil through my bank THEY REFUSED all of it, they have no accountability, they feel they are above the law and still can operate stealing money from people without any written proof.

I hope there will be a class action lawsuit to stop them from tying contracts forcing customers to provide them with our personal or business bank account routing and checking and savings information or personal or business debit cards in exchange for doing business with them. Its our right to PRIVACY our RIGHT to choose the method ourselves of how we want to pay them. If my bank shows they do ebills then ebills must be accepted. They refused to accept ebills and the EBill amount throught my bank is not the same as what I show logging in and I mailed a payment in and they put it towards my Business Internet account instead of my Mobile PHone and now AGAIN saying I'm past due and still trying to charge the Closed Card on file and won't allow thsi card to be removed unless I ILLEGALLY give up my privacy rights and give them another Bank Routing number or Debit card. This company has misrepresetned themselves to the highest level of RICO. I have a right to privacy, no bills to my email, no bills to my home, just do business through my bank and that is my right.

Don't use them for Phone Service, Xfinity Internet , nor Business MObile service. its horrible.

Increasing price every year, low internet speed, disconnect from internet million times, do not recommend for business

Worst customer service, rude and pushy
I been with them for 16 years on the business paying unnecessary fees and bills up to $470 per month and now after I complained about my internet service being super slow they wanna put me on another contract, no thanks
Im getting 35 mbp internet for $75 a month which you can get it with atnt or t mobile for only half of the price

Customer service is horrible!
They lie, are very manipulative.
They do not understand the Customer knows they have the ability to help but refuse after being on hold for over an hour. They hang up in your face. Talk to you aggressively if you are frustrated.
It's the absolute worst

this has been the worst experience with a company. To say they, the rep, lied is an understatement. If you can find another service provider you should definitely do it.

Comcast is by far the absolute worst company to deal with. If you just need something simple and basic, they can probably take care of it smoothly, but you will be paying a very high cost. I only hope that issues don’t come up for you, including switching addresses, changing services or altering the current service. Their employees in customer service, though very hard to contact and harder to get a good representative, routinely pass the buck to another person or department while saying there is nothing they can do. Don’t even think about signing up for their Comcast business! If business needs change, you will ultimately be paying substantially higher prices than other companies or be handcuffed with a long contract that will be renewed if ANY changes occur. It is absolutely NO wonder why Comcast has lost about 200,000 customers since the beginning of 2025 (8 months ago). There are MUCH better companies out there who can provide the same product at a lower cost than Comcan’t. GO SOMEWHERE ELSE or you most likely will regret it.

Stuck me with an extra month of service when I called to cancel and then even charged me an extra $50 for the last month as well. None of which I was notified about. BUYER BEWARE.

Customer Service is horrible

I returned all the equipment that was given to us. They say a piece is missing (it might have been damaged by UPS or it was never installed). They keep charging us even when we call, they say all has been cleared. I will not use them in the future.

Comcast business is a joke. Called and ordered internet and phone for new business. Had to postpone because building was still under construction. Took 25 minutes to get a CS person. Told them I needed to reschedule and they just ignored it. Decided to cancel and go with Verizon. Comcast agents have told me several times they understand this. Verizon scheduled and installed me two months ago and Comcast is still insisting that they're coming for an install. Total clown circus. I'll never even consider them again and I'm going to cancel my home service as well..

Our business has been completely shut down by comcast four days four different times so far this year, absolutely would not recommend.

AWFUL. Never signed a contract and got a bill for service that was never setup/used. Got bills and called customer service multiple times. No resolution and threats of collections. Paid $200 over collection threats to ruin my credit. Still trying to get my $ back. Meanwhile receiving Comcast biz Internet offers in mail weekly. Bait and switch, crap customer service, sheister, $#@! Nothing good or positive to say here. Stay away.

Rip off company.do not deal with them.they will bill you whatever they want without your consent .my business been a customer for 4 years and this is how they done to me. customer service is 0 star if I could give them. Some customer service are really rude. Not helping at all. BECAREFUL WITH YOUR BILL THEY WILL SCAM YOU WITH BILL AND SAYING PROMOTION FAIL THROUGH.😡😡😡

DONT DO IT, TERRIBLE EXPERIENCE AND OUT $600