Common Lines Avaliações 

204
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We absolutely love Common Lines! We own several of their bracelets, tennis chains and rings. The quality is outstanding! Some of our pieces are over four years old and we wear them every single da... Ver mais

Avaliado com 1 de um total de 5 estrelas

After 3 weeks of waiting I finally reached out to customer service and they said the product would ship out soon with no timeline or dates. Pretty sure customer support is AI. I would stay away from t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had to use my warranty to replace a bracelet I had bought previously. The Common Lines team were more than happy to help! Joanna helped show me the steps in making that happen, giving me the option of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Things inevitably go wrong from time to time, but the way you deal with it is the most important thing, and Joanna at Common Lines was exceptional in helping me with my issue. Super fast, super atte... Ver mais

Detalhes da empresa

  1. Joalheria

Sobre Common Lines

Escrito pela empresa

Common Lines

Premium men’s jewellery founded by Irish brothers Adam and Zach Hand.

Common Lines was built on a simple belief: modern men deserve better than outdated, mass-produced jewellery. We create elevated essentials crafted in .925 sterling silver and premium gold vermeil, designed to be worn daily and built to last.

From signature chains and pendants to rings, bracelets and timepieces, every collection is rooted in meaning, craftsmanship and considered design. Inspired by Irish heritage and modern culture, our pieces are made to carry presence without excess.

What began as a direct-to-consumer brand has grown into an internationally stocked label, available through leading retailers including Selfridges and Bloomingdales and many more, alongside our global online community.

Our Principles

  • Quality materials
  • Timeless design
  • Long-term value

We stand behind our products with a lifetime guarantee and a commitment to exceptional customer experience at every stage.

Buy Once. Wear Forever.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(204)

101 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We absolutely love Common Lines

We absolutely love Common Lines! We own several of their bracelets, tennis chains and rings. The quality is outstanding! Some of our pieces are over four years old and we wear them every single day without ever taking them off and they still hold up beautifully!

The quality is truly amazing and we couldn’t be happier with our purchases. On top of that, their customer service is exceptional! The team is always so helpful, responsive and genuinely great to deal with.

Highly recommend Common Lines to anyone looking for beautiful, high-quality jewelry that lasts. We’ll definitely keep coming back! ❤️

29 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unreliable Brand + AI Customer Support

After 3 weeks of waiting I finally reached out to customer service and they said the product would ship out soon with no timeline or dates. Pretty sure customer support is AI. I would stay away from the brand as they dont seem reliable or legit.

22 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Had an issue with my recent order and the customer service team took the time to work with me and find a fair resolution. Really appreciated their help and willingness to make things right. Looking forward to ordering again!

The athlete chains feel nice and I look forward to wearing them.

24 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Warranty Inquiry

Had to use my warranty to replace a bracelet I had bought previously. The Common Lines team were more than happy to help! Joanna helped show me the steps in making that happen, giving me the option of store credit or free replacement. I really appreciated the candor and kindness shown by the team. I’ll be sticking by this brand for the foreseeable future.

11 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Things inevitably go wrong from time to time, but the way you deal with it is the most important thing, and Joanna at Common Lines was exceptional in helping me with my issue. Super fast, super attentive responses and got everything sorted in no time at all. Thank you, I really appreciate it.

The chain is beautiful too - mini Cuban 👌

18 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Where is my order?

I placed my order Aug 24th. It's Sept 2nd right now. It's been 9 days and it still says we are preparing your order. I've sent two emails so far to your infocommonlines.com email with my order number politely asking for status. No response. I reached out to your instagram DM with order number asking if any team member can check, no response. How do I even contact any of the support memebers? My order hasn't been shipped for 9 days and this is a birthday gift. If this drags far too long i really want to cancel the order.

1 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought both the CL heartlink gold…

I bought both the CL heartlink gold necklace & bracelet a couple of yrs ago. This year on holidays I wore both every single day in the pool & in the ocean & I'm very happy to say there isn't any tarnishing or fading. I'm very impressed with the quality & durability. HIGHLY recommend. 👍

29 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Athlete Chains - Thinner than expected

I like the athlete chains. It’s a bit thinner than expected. The camera work on the advertisements do a good job of making them look present but also subtle. But after wearing it for a week it definitely feels more subtle, nearly not even visible at times. Still, as a fitness junkie I do appreciate not having to worry or think about my necklaces in everyday life.

12 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Product and Customer Service I get five stars!

First, I needed customer service because I used an older shipping address.
Joanna was amazing help and good customer service goes a long way.

Second, the products are fantastic.
I purchased the silver Athlete chains and they exceeded my expectations.
Presentation, quality, and fit is absolutely perfect.

10 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Quality, Great Service & Genuine Lifetime Warranty. A brand I’m Happy to Keep Coming Back To! ⭐️⭐️⭐️⭐️⭐️

I’ve made multiple purchases from Common Lines, ranging from chains and bracelets to watches, and I’ve been extremely happy with every purchase.

The quality of the jewellery has consistently impressed me, and everything I’ve received has looked just as good in person as it does online.

One thing that really stands out for me is the lifetime warranty. Common Lines genuinely stands behind their products, and the fact that you can make use of the warranty for a small shipping fee gives you a lot of confidence when spending your money with them. In my opinion, that alone makes purchasing from Common Lines worthwhile.

I’ve had nothing but positive experiences with the brand and would happily recommend them to anyone looking for quality jewellery with the added peace of mind of a lifetime warranty.

5/5 — I’ll definitely be purchasing from Common Lines again.

13 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a very good service (Guarantee)

I had a very good service with Commonlines (Joanna). She has been very helpful and friendly. She has also helped me a lot with my guarantee. Based on that experience, she made me more attached to the Commonlines products and I will surely order more from Commonlines :)

11 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Adam, the Founder seems to actually care about his customers!

I originally left a negative review after having a disappointing experience with a warranty claim for my bracelet.

I purchased the bracelet in February for around £70, and the chain eventually snapped. The bracelet has particular sentimental value to me as I bought it in memory of my late dad, who was Irish and had a huge love for the Celtic knot, so I was understandably very upset when it broke.

Unfortunately, there was then some confusion when making the warranty claim. I was initially offered a voucher, then told a replacement was available but that I needed to pay €12.50 postage. When I questioned this, communication initially went quiet, which led to my original review.

However, I think it’s equally important to acknowledge when a company genuinely puts something right.

After seeing my concerns, the owner personally reached out to me on Instagram and immediately stepped in to resolve the situation. Common Lines have now fully refunded my original order and are also sending me a replacement bracelet completely free of charge, including postage.

I really appreciate the owner taking the time to contact me personally and the lengths they have ultimately gone to in order to put things right. The resolution has gone considerably beyond what I originally asked for.

While the initial experience was frustrating, I couldn’t ask for a fairer resolution, and I think it’s only right that my review reflects how well the situation was ultimately handled.

Thank you to the owner and the Common Lines team for listening, understanding why this bracelet means so much to me, and making things right.

10 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service !

I’ve placed several orders with Common Lines and have always been really happy with their customer service. The team is incredibly responsive, kind and professional, and they genuinely take the time to help and find solutions.

A special thank you to Joanna for being so helpful and making everything so easy. It’s always a pleasure dealing with a brand that truly values its customers.

Highly recommend Common Lines! ❤️

7 de agosto de 2026
Avaliação não solicitada

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