Common Lines Avaliações 

204
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We absolutely love Common Lines! We own several of their bracelets, tennis chains and rings. The quality is outstanding! Some of our pieces are over four years old and we wear them every single da... Ver mais

Avaliado com 1 de um total de 5 estrelas

After 3 weeks of waiting I finally reached out to customer service and they said the product would ship out soon with no timeline or dates. Pretty sure customer support is AI. I would stay away from t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had to use my warranty to replace a bracelet I had bought previously. The Common Lines team were more than happy to help! Joanna helped show me the steps in making that happen, giving me the option of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Things inevitably go wrong from time to time, but the way you deal with it is the most important thing, and Joanna at Common Lines was exceptional in helping me with my issue. Super fast, super atte... Ver mais

Detalhes da empresa

  1. Joalheria

Sobre Common Lines

Escrito pela empresa

Common Lines

Premium men’s jewellery founded by Irish brothers Adam and Zach Hand.

Common Lines was built on a simple belief: modern men deserve better than outdated, mass-produced jewellery. We create elevated essentials crafted in .925 sterling silver and premium gold vermeil, designed to be worn daily and built to last.

From signature chains and pendants to rings, bracelets and timepieces, every collection is rooted in meaning, craftsmanship and considered design. Inspired by Irish heritage and modern culture, our pieces are made to carry presence without excess.

What began as a direct-to-consumer brand has grown into an internationally stocked label, available through leading retailers including Selfridges and Bloomingdales and many more, alongside our global online community.

Our Principles

  • Quality materials
  • Timeless design
  • Long-term value

We stand behind our products with a lifetime guarantee and a commitment to exceptional customer experience at every stage.

Buy Once. Wear Forever.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(204)

101 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible

Terrible, never received my order and nobody wants too help me Common Lines tells me call UPS and UPS says call Common Lines so since 08. Mai im waiting for my order that i will never receive so just waisted my money. So ,,10/10 experience”

8 de maio de 2026
logotipo da Common Lines

Resposta da Common Lines

Hi Josh.

We're sorry to hear about your experience.

Please reach out to our support team with your order number at info@commonlines.com and the team will prioritise your case immediately. We'll work to ensure your package arrives, and if it cannot be located, we'll arrange for a replacement to be sent.

Common Lines

Avaliado com 5 de um total de 5 estrelas

Amazing Experience!

These guys are doing it right. Ordered a shirt and a chain, both quality items. From shipping to wearing my gear it has been an amazing experience. Wouldn’t hesitate to recommend supporting them!

18 de maio de 2026
logotipo da Common Lines

Resposta da Common Lines

Thanks for the support. Glad you're enjoying the pieces and appreciate you being part of the community.

Avaliado com 5 de um total de 5 estrelas

I absolutely love this brand

I absolutely love this brand. The products are top-notch and quality is amazing. Very efficient with orders and communication.

11 de maio de 2026
logotipo da Common Lines

Resposta da Common Lines

Thanks for the kind words. Delighted to hear you're enjoying the pieces and appreciate the support.

Avaliado com 5 de um total de 5 estrelas

Great

Great! Loved the Stella bracelet, super fast arrival!

11 de maio de 2026
logotipo da Common Lines

Resposta da Common Lines

Thanks for the review. Delighted to hear you're loving the Stella Bracelet and that it arrived quickly.

Common Lines

Avaliado com 5 de um total de 5 estrelas

Love all the products very classy and…

Love all the products very classy and fancy . I really want to mention Joanna as the best customer support so professional 😊 🌹

20 de maio de 2026
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Thanks for the kind words. Delighted to hear you're enjoying the pieces, and we'll be sure to pass your feedback on to Joanna.

Common Lines

Avaliado com 1 de um total de 5 estrelas

The product quality is disappointing

The product quality is disappointing! The lightweight chain feels like plastic. The shallow medallion holds a fake emerald which lacks luster and looks more like an accessory for a child’s toy.

30 de abril de 2026
logotipo da Common Lines

Resposta da Common Lines

Hi,

We're sorry to hear the piece didn't meet your expectations. We appreciate the feedback and would welcome the opportunity to learn more about your experience.

Please reach out to our team at info@commonlines.com and we'll be happy to assist.

Common Lines

Avaliado com 5 de um total de 5 estrelas

worth every single cent

i‘ve never seen a chain that clean and shiny

1 de maio de 2026
logotipo da Common Lines

Resposta da Common Lines

Thanks for the support. Delighted to hear you're loving the chain.

Avaliado com 1 de um total de 5 estrelas

17 days later and I’m still waiting for my order..

According to their website the shipment takes 4-5 days, and I paid my order at 18/abril, until today I haven’t receive my order, such a shame!! Not recommended anyone to buy on their place, the experience is really bad.

20 de abril de 2026
logotipo da Common Lines

Resposta da Common Lines

Hi,

We're sorry to hear about the delay.

Please reach out to our team at info@commonlines.com with your order number and we'll prioritise your case immediately. We'll work to ensure your package arrives, and if it cannot be located, we'll arrange for a replacement to be sent.

Avaliado com 5 de um total de 5 estrelas

They are the best honestly very very…

They are the best honestly very very great customer service and the chain quality is really great loved my purchase

1 de maio de 2026
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Thanks for the support. Delighted to hear you're happy with the quality and had a great experience with our team. Looking forward to seeing you representing Common Lines.

Avaliado com 5 de um total de 5 estrelas

The best

.perfect jewelry

17 de abril de 2026
logotipo da Common Lines

Resposta da Common Lines

Thanks for taking the time to leave this. Great to hear you’re happy with everything.

Avaliado com 5 de um total de 5 estrelas

smooth service

smooth service, joanna helped me out. lowkey started to catch feelings for her. she hooked me up for summer. i have motion now hihi.

22 de abril de 2026
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Thanks for the review, really appreciate it. Glad to hear Joanne was able to help and get everything sorted smoothly.

Avaliado com 5 de um total de 5 estrelas

muy buen productoy rapida entrega

muy buen productoy rapida entrega, informacion en todo momenot

16 de abril de 2026
logotipo da Common Lines

Resposta da Common Lines

Thanks for taking the time to leave this. Great to hear you’re happy with everything.

Avaliado com 1 de um total de 5 estrelas

Never received my order

Never received my order and they so far will not send me a refund or replacement.

I’m so sad, I bought two necklaces for my fiancé and customer service had not been helpful at all.

13 de abril de 2026
logotipo da Common Lines

Resposta da Common Lines

We’re really sorry to hear this, that’s definitely not the experience we want for you.

If your order hasn’t arrived, we’ll absolutely get this sorted with either a replacement or a refund. It sounds like something may have gone wrong in transit, so we’d like to take another look at this for you as a priority.

Please reach out to us directly at info@commonlines.com with your order number (or reply to your existing thread) and we’ll resolve this as quickly as possible.

We appreciate your patience here and will make sure this is put right.

Avaliado com 5 de um total de 5 estrelas

Joanne was extremely helpful and…

Joanne was extremely helpful and responsive and made my warranty process as smooth as possible, once again thank you. :)

20 de abril de 2026
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Thanks for the review, really appreciate it. Glad to hear Joanne was able to help and get everything sorted smoothly.

Avaliado com 5 de um total de 5 estrelas

Great products

I ordered a gold harp necklace from this website and the quality is outstanding. The detail in the necklace is stunning and I’m very happy with the purchase. The order took a little bit so I emailed customer service, Joanna was very quick to contact me back and assure me the product was on the way and it arrived very soon after this.
Between the quality of the product and the customer service, I am very happy and will definitely be ordering again.

12 de abril de 2026
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Thanks for the great review, really appreciate it. Delighted to hear you’re happy with the piece and that Joanna was able to help get things sorted quickly.

Avaliado com 2 de um total de 5 estrelas

Very poor quality.

Very poor quality.
The yellow gold Looks very cheap.
priced far too high.

Returning my items back ti seller

12 de abril de 2026
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Sorry to hear you weren’t happy with the piece. That’s not the reaction we aim for.

All of our jewellery is crafted from .925 sterling silver with gold vermeil, so it shouldn’t have a cheap look or feel. That said, we understand preferences can vary.

Once your return is received, we’ll process your refund in line with our returns policy. If there’s anything specific you’d like us to review on the item, feel free to include a note or reach out to info@commonlines.com.

Appreciate you giving us a try.

Avaliado com 3 de um total de 5 estrelas

Unnecessarily expansive and light silver but looks good

I liked items. Delivery was quick. Just i would like to see weight before bought them on the webside. They are minimalist, small more than my expectation. And packing was kinda poor. Items arrived into the simple plastic bag that looks so chip when u compaire with price. Last word is I’m happy that they are silver and look stunning even they are so light and fragile.

30 de março de 2026
logotipo da Common Lines

Resposta da Common Lines

Thanks for your feedback, we appreciate you taking the time to share it.
Glad to hear you liked the pieces and that they arrived quickly. We’ll take your comments on board as we continue to improve.

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