We absolutely love Common Lines! We own several of their bracelets, tennis chains and rings. The quality is outstanding! Some of our pieces are over four years old and we wear them every single da... Ver mais
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Veja o que dizem as avaliações
After 3 weeks of waiting I finally reached out to customer service and they said the product would ship out soon with no timeline or dates. Pretty sure customer support is AI. I would stay away from t... Ver mais
Had to use my warranty to replace a bracelet I had bought previously. The Common Lines team were more than happy to help! Joanna helped show me the steps in making that happen, giving me the option of... Ver mais
Things inevitably go wrong from time to time, but the way you deal with it is the most important thing, and Joanna at Common Lines was exceptional in helping me with my issue. Super fast, super atte... Ver mais
Detalhes da empresa
Sobre Common Lines
Escrito pela empresa
Common Lines
Premium men’s jewellery founded by Irish brothers Adam and Zach Hand.
Common Lines was built on a simple belief: modern men deserve better than outdated, mass-produced jewellery. We create elevated essentials crafted in .925 sterling silver and premium gold vermeil, designed to be worn daily and built to last.
From signature chains and pendants to rings, bracelets and timepieces, every collection is rooted in meaning, craftsmanship and considered design. Inspired by Irish heritage and modern culture, our pieces are made to carry presence without excess.
What began as a direct-to-consumer brand has grown into an internationally stocked label, available through leading retailers including Selfridges and Bloomingdales and many more, alongside our global online community.
Our Principles
- Quality materials
- Timeless design
- Long-term value
We stand behind our products with a lifetime guarantee and a commitment to exceptional customer experience at every stage.
Buy Once. Wear Forever.
Informações de contato
Irlanda
- commonlines.com
4,1
Muito Bom
204 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 55% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nothing but 5*s
Their products are incredible, excellent quality and arrives in good time. Also, had some sizing queries with this purchase and the whole team communicated well and went above and beyond to assist.
10 de novembro de 2025
Avaliação não solicitada
Top quality!
Purchased the Eire hoodie and Jersey and love the quality and design! Can't wait to purchase some jewellery from here next. Thanks guys
30 de outubro de 2025
Avaliação não solicitada
Though the initial product I received…
Though the initial product I received was not what I ordered, I was assisted with fast and timely customer service to resolve the issue. Commonlines fullfilled my order and I’m pleased with its quality.
14 de outubro de 2025
Avaliação não solicitada
Excellent service and smooth experience
23 de outubro de 2025
Avaliação não solicitada
Great Customer Support
I went to order one of their products and while they sold out after I had initially purchased the item, the support team was quick to help me.
11 de outubro de 2025
Avaliação não solicitada
They Truly Care About Their Customers!
I’ve been a customer for ages and really enjoy most of what Common Lines makes. The quality is top-notch, and if something goes wrong, they’re super supportive, offering compensation and helping you figure out what to do next. I had two issues with different chains, and each time, I received fantastic help!
9 de outubro de 2025
Avaliação não solicitada
Im very Happy with Commonlines
Im very Happy with Commonlines, since my Order got lost in shipping and they supported me right away and i should now get a new chain!!! Thank you very much
25 de setembro de 2025
Avaliação não solicitada
Love it
Great Pieces. I love the quality.
I also get a lot of compliments on the jewelry
18 de setembro de 2025
Avaliação não solicitada
Bitte finger weg! Sehr schlechte Erfahrungen gemacht
Ich schreibe normalerweise niemals schlechte Bewertungen, aber in diesem Fall sehe ich mich gezwungen, andere zu warnen.
Ich habe bei Commonlines eine Kette bestellt und diese fristgerecht zurückgeschickt. Trotz klarer Rücksendung behauptet der Shop bis heute, die Ware sei nie angekommen. Statt mein Geld zurückzuerstatten, erhalte ich Mahnungen und sogar Drohungen mit Inkasso.
Für mich wirkt das Ganze wie ein Scam: Ware wird zurückgesendet, aber Rückerstattung erfolgt nicht – stattdessen Einschüchterung durch Zahlungsaufforderungen. Seriöses Geschäftsgebaren sieht definitiv anders aus.
Ich kann nur dringend raten: Finger weg von Commonlines! Wer hier bestellt, läuft Gefahr, sein Geld und seine Nerven zu verlieren.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Common Lines
Hi Niklas,
We’re sorry to hear about your experience and would like to clarify. Your return was accepted, but no tracking details were ever provided and we didn’t receive any correspondence confirming the parcel was on the way. Without this, we had no way of verifying its status. The return has now been processed in full.
Regarding the debt collection notices mentioned, these have nothing to do with Common Lines. They are an issue between you and Klarna, the payment provider you chose at checkout, as part of their automated process when payments or refunds aren’t yet reconciled in their system.
We always encourage customers to provide tracking details and reach out if they need assistance, as this ensures everything is resolved quickly and smoothly.
At Common Lines, we value transparency, quality, and long-term trust with our customers, and we remain committed to making every experience a positive one.
Thank you,
The Common Lines Team
quick response very helpful
quick response very helpful
9 de setembro de 2025
Avaliação não solicitada
Resposta da Common Lines
Thank you so much for the positive feedback. We really appreciate it! Big Love, Team Common Lines 😄
15 days waiting and counting
Awful service. I ordered two products 15 days ago and haven’t received anything yet. They’re supposed to send it the next day but took them two weeks and now I won’t receive the products on time for a birthday present.
Never trust this kind of unprofessional instagram brands
12 de setembro de 2025
Avaliação não solicitada
Resposta da Common Lines
Hi Carlos,
I’m really sorry to hear about your experience. This isn’t the level of service we aim to provide. While most of our orders are shipped out the next working day, there was an unexpected delay with yours. Your order is now on its way and will be with you shortly.
We completely understand how frustrating it is when something you’ve ordered for a special occasion doesn’t arrive in time. We’re proud of both our products and service, and feedback like this helps us ensure situations like this don’t happen again.
Adam, Common Lines
Quality silver jewelry with great service!
The quality of the Anchor ring is phenomenal and came quite quick considering the international transit. I contemplated a return due an initial sizing issue and Joanna was so kind and patient with me. Ultimately I ended up keeping the ring and am so glad I did!
7 de agosto de 2025
Avaliação não solicitada
Resposta da Common Lines
Thank you so much for the positive feedback. We really appreciate it! Big Love, Team Common Lines 😄
The product was very well packaged
The product was very well packaged, I was satisfied, it is the same as in the photo.
25 de julho de 2025
Avaliação não solicitada
Resposta da Common Lines
Thank you so much for the positive feedback. We really appreciate it! Big Love, Team Common Lines 😄
Package came safe and on time.
Package came safe and on time.
Love the necklace - perfect length and great quality.
Joanna from the help center desk is very responsive.
I highly recommend!
22 de julho de 2025
Avaliação não solicitada
Colis
Bonjour,
Si vous habitez en France éviter de commander chez eux.
Commande effectuer il y a 1mois aucun colis et aucune solution de dédommagement. Il m’encourage seulement à régler ça avec la poste.
22 de julho de 2025
Avaliação não solicitada
Resposta da Common Lines
Hi,
We’re very sorry to hear about your experience. Your order was shipped promptly with full tracking, but unfortunately delays can sometimes occur once the parcel is with the local postal service. While delivery issues in transit are outside of our direct control, we always provide customers with the necessary details to follow up with their carrier, and we remain available to assist where possible.
We understand how frustrating this must be and appreciate your patience. Please reach out to us directly with your order number so we can review this again and do our best to support you.
Adam, Common Lines
Excellent support and resolved delivery issues
Had some trouble with local postal services while traveling, but Joanna was incredibly helpful and responsive throughout the whole process. She stayed in touch, offered clear options, and made sure everything was sorted. In the end, I received my parcel without issues. Great service, really appreciated the care and communication!
Bracelet I ordered is awesome though
11 de julho de 2025
Avaliação não solicitada
Resposta da Common Lines
Thank you for sharing this. We’re so glad Joanna could help get everything sorted and that you’re enjoying your bracelet. Your support means a lot to us.
Resposta da Common Lines
Thank you so much for the positive feedback. We really appreciate it! Big Love, Team Common Lines 😄
Best customer service
Bought a CommonLines Elements bracelet online from Selfridges and was really happy with it.
Unfortunately after wearing it everyday for about 3 weeks it started to come undone from one side. I wasn’t sure if I should reach out to Selfridges or go directly to CommonLines. I thought it would be easier to go to CommonLines as it is their product and would probably want to know of any feedback. Let’s say I’m glad I did go directly to them. The customer service that I received was probably one of the best. All I did was send them proof purchase and a picture of the issue and they resolved it within days.
I was kept informed of what they were doing at every step.
9 de maio de 2025
Avaliação não solicitada
Great piece!
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da Common Lines
Thank you so much for the positive feedback. We really appreciate it! Big Love, Team Common Lines 😄
Great product and customer service!
Their customer responsive was responsive and efficient! Thanks again for your help
15 de abril de 2025
Avaliação não solicitada
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