Common Lines Avaliações 

204
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We absolutely love Common Lines! We own several of their bracelets, tennis chains and rings. The quality is outstanding! Some of our pieces are over four years old and we wear them every single da... Ver mais

Avaliado com 1 de um total de 5 estrelas

After 3 weeks of waiting I finally reached out to customer service and they said the product would ship out soon with no timeline or dates. Pretty sure customer support is AI. I would stay away from t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had to use my warranty to replace a bracelet I had bought previously. The Common Lines team were more than happy to help! Joanna helped show me the steps in making that happen, giving me the option of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Things inevitably go wrong from time to time, but the way you deal with it is the most important thing, and Joanna at Common Lines was exceptional in helping me with my issue. Super fast, super atte... Ver mais

Detalhes da empresa

  1. Joalheria

Sobre Common Lines

Escrito pela empresa

Common Lines

Premium men’s jewellery founded by Irish brothers Adam and Zach Hand.

Common Lines was built on a simple belief: modern men deserve better than outdated, mass-produced jewellery. We create elevated essentials crafted in .925 sterling silver and premium gold vermeil, designed to be worn daily and built to last.

From signature chains and pendants to rings, bracelets and timepieces, every collection is rooted in meaning, craftsmanship and considered design. Inspired by Irish heritage and modern culture, our pieces are made to carry presence without excess.

What began as a direct-to-consumer brand has grown into an internationally stocked label, available through leading retailers including Selfridges and Bloomingdales and many more, alongside our global online community.

Our Principles

  • Quality materials
  • Timeless design
  • Long-term value

We stand behind our products with a lifetime guarantee and a commitment to exceptional customer experience at every stage.

Buy Once. Wear Forever.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(204)

101 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Mixed experience but resolved in the end

I love the brand’s vision, but the gold-plated pieces didn’t meet my expectations in terms of quality, which made the experience frustrating. That said, the team did replace the items in the end, which I appreciated. There’s potential, but room for improvement.

23 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best fitted quality caps i have ever bought!

I have been looking for a cap with a good fit for a long time. I have ordered about 7 of them by now, but none of them fit as well as the one from Common Lines! I recommend it to everyone. You can tell that time has been spent on designing the right fit. I have contacted them several times via DM with questions, and they responded within 2 minutes, great!

Also quick shipping.

Will definetly shop here again!

5 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Guys don’t spend your money on this…

Guys don’t spend your money on this brand because you will throw it away. my experience was as follows: my order could not be delivered to the address I had indicated, and without being notified and without having asked me for a new address the package was returned. I’m contacting the brand for a refund but their answers are vague and not clear. unfortunately I think I will never be refunded.

23 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order has not arrived!

Order has not arrived that I placed the beginning of this month. It is still saying unfulfilled. Tried emailing to cancel as I now need to get from elsewhere for Christmas and had no response!

18 de dezembro de 2024
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Hi Kate,

I’m sorry to hear about your experience. This isn’t the service we aim to provide. I can confirm that our customer service team has already reached out to you to resolve this promptly. Please check your email, and feel free to reply if you have any further questions or concerns.

Thank you for your patience as we work to make this right.

Best regards,
Team Common Lines.

Avaliado com 1 de um total de 5 estrelas

aucune réponse et pas d'expedition du produit

Je suis très déçu pour l'instant car j'ai passé commande le 25 novembre pour un bijou qui devait mettre 4 à 5 jours à venir. Je n'ai eu aucun avis d'expédition et l'entreprise ne répond pas à mon mel ou à un message sur instagram.... Je suis inquiet car c'est un cadeau pour Noêl et j'ai peur que ce soit une arnaque....

3 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Jewellery looks cheap and almost like plastic.

Ordered a bracelet I had wanted for a while and when it arrived I was really disappointed. The item looks cheap and almost like plastic. Emailed Common Lines but didn't receive a reply.

5 de novembro de 2024
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Hi Liam,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. Our customer service team has reached out to you to address this issue and ensure we make things right. We’re committed to turning this into a positive experience for you.

Thank you for your patience and understanding.
Team Common Lines

Avaliado com 5 de um total de 5 estrelas

Un service client incroyable! …

Une excellente marque avec un service client exceptionnel ! J’avais commandé une bague et un bracelet, mais étant trop petit j’ai voulu renvoyer le colis. Le problème est que le colis est revenu chez moi par la poste. Ils m’ont donc proposé de garder le colis et m’ont offert un bon d’achat de la valeur de ma commande (+ 36euros pour les frais de livraison du premier colis qui est retourné chez moi)

J’ai rarement vu ça et je recommanderais assurément sur leurs site ! Merci beaucoup

13 de outubro de 2024
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Thank you so much for the positive feedback. We really appreciate it! Big Love, Team Common Lines 😄

Avaliado com 3 de um total de 5 estrelas

Cheap quality for that price point

Bought the cushion silver ring. Inside of the ring is hollow, the ring feels cheap and light. It hurts a bit when taking it out because it's hollow and has steep edges.
Cool design though !

27 de agosto de 2024
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Hi Sam,

Thank you for your feedback and for choosing our Cushion Silver Ring! We're sorry to hear that the ring didn’t meet your expectations. The hollow design is intentional, helping us keep the ring lighter and at a more accessible price point. However, we do understand the importance of comfort and quality. For customers who prefer a more substantial feel, we offer a range of heavier, solid rings that might be a great fit for you.

We appreciate your mention of the design, and we’re always here to help you find the perfect piece. If you have any further questions or want to explore other options, feel free to reach out.

Thank you,
Team Common Lines.

Avaliado com 5 de um total de 5 estrelas

The delivery was flawless and…

The delivery was flawless and straightforward. The pieces I bought look just as they did in the pictures. I highly recommend Common Lines if you're looking for stylish pieces to wear.

13 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Had an issue with one piece, instantly recieved quick and friendly service. Was resolved.
Ordered another piece from their latest collection and its amazing.
Just an irish lad wearing an irish brand and couldnt be happier.
Great pieces.

15 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unwearable Jewelry

I bought a necklace for 120 euros, hoping for a new addition to my collection. Unfortunately, it has been nothing but a disappointment. The stones and gems won't sit still on my neck; they keep flipping to the wrong side, making it completely unwearable. To make matters worse, I missed the refund window due to a vacation, so now I’m stuck with a piece of jewelry that I can't even use. It feels like I’ve thrown 120 euros down the drain.

26 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good

delivered quickly, good finishing and quality, really appreciate it !

26 de março de 2024
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Thank you so much for the positive feedback. We really appreciate it! Big Love, Team Common Lines 😄

Avaliado com 1 de um total de 5 estrelas

Their products fade and make you pay for replacement

They promise lifetime warranty on their products, saying it will never fade, however I bought a pearl bracelet and the pearls rubbed off to reveal cheap little plastic balls is what you pay for, which is fine however when I emailed them they said I had to pay £12.50 to ship a tiny little bracelet for a replacement, half the cost of the price I paid, and also got free shipping when I bought the first item, joke of a company I would avoid. İf I could upload pics of emails and photos of products I would.

26 de abril de 2024
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Hi Hakan,

I believe our customer service team has offered a full replacement under warranty for this item.

All our items are backed by our lifetime warranty which we will replace any item that has any issue. We do however ask you cover the shipping fee to have the new replacement item shipped out to you. As mentioned you also received free shipping on your order originally.

Also to note, The pearl bracelet you mentioned is a shell pearl bracelet not plastic.

Our customer service team will follow up with you again.

Have a great day.

Team Common Lines.

Avaliado com 5 de um total de 5 estrelas

the bracelet cotton candy arrived…

the bracelet cotton candy arrived yesterday, so quick....and all what i can say is: wondersuperduperbrilliant!!

its a gift to my husband, he got the ring in same color to birthday, so now he got the bracelet , he was speachless......thank you so much for this fast immediate delivery, i couldn`t imagine how fast that gift was here

22 de abril de 2024
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Thank you so much for the positive feedback. We really appreciate it! We can’t wait to see what you order next - Big Love, Team Common Lines 😄

Avaliado com 5 de um total de 5 estrelas

High quality

All products, looks great

4 de abril de 2024
Avaliação não solicitada
logotipo da Common Lines

Resposta da Common Lines

Thank you so much for the positive feedback. We really appreciate it! We can’t wait to see what you order next - Big Love, Team Common Lines 😄

Avaliado com 5 de um total de 5 estrelas

I bought 1necklace because in the…

I bought 1necklace because in the images i saw the material they used, from the packaging, the box seemed to be of very good quality and i ended up proving that it was🔝💯🤩👌🏾
I am very satisfied with the purchase i made and i already have my eye on new pieces from the same brand 😍😍

17 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faultless customer service

Purchased a ring which I had some concerns over but the team were faultless in sorting things out and went the extra mile to ensure the issue was resolved. Top marks to the owners for the personal touches as well.

2 de abril de 2024
Avaliação não solicitada

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