Absolute disgrace. Been chasing them for past 2 days and had 8 emails and still not resolved. Customer service is one of the worst I’ve ever dealt with annd refuse to escalate my matter but instead ju... Ver mais
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Veja o que dizem as avaliações
On numerous occasions, I have had to wait days and days of jumping through hoops to be able to withdraw money back to my bank. It is impossible to speak to a person everything is done by E-mail. Shock... Ver mais
I really like CopyBet. I ignore all the following others tips, so can’t comment on that. I just use it like a normal bookie and have had zero negative experiences with them so far. Their best odds gua... Ver mais
A empresa respondeu
As many have stated below, my account is now frozen. I have no idea whether it will get reopened again or when I may get my money back. Also didn't get the free bets during sign up as apparentl... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre CopyBet
Escrito pela empresa
MORE THAN A SPORTSBOOK
CopyBet stands out as the first bookmaker to let customers copy bets from top-performing Tipsters with full transparency. By ranking Tipsters based on their recent betting performance, CopyBet empowers users to make informed decisions and enhances the sports betting experience.
With innovative features and a focus on safe, responsible gaming, CopyBet redefines how bettors engage with the sportsbook world, offering tools and opportunities tailored to every level of expertise.
COPY BETS, SHARE STRATEGIES
CopyBet goes beyond traditional sportsbooks by allowing users to follow and replicate the strategies of high-performing Tipsters. This unique feature ensures transparency and simplicity for bettors seeking reliable and proven methods.
Tipsters are evaluated based on profitability and relevance, providing punters with the insights they need to place smarter bets. To further support responsible betting, the platform includes tools like the ‘Loss Limit’ feature to help manage potential risks.
CopyBet UK Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 53774.
Informações de contato
Reino Unido
- info@copybet.com
- copybet.com
2,3
Ruim
571 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 mês
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolute disgrace of a company
Absolute disgrace of. Company. Their software glitches so my partner had to cash out his first bet and rebet hoping it would fix the issue. Was then told that he had two bets on one game and that he wasn't entitled to the bonus as he had cashed out one of them. He explained when he emailed but just kept getting the same speil back from them. Tried explaining why would he bet, cash out, then lay the same bet again unless there was a problem?!
They actually accused him of lying by saying there was nothing wrong with the software! WELL CLEARLY THERE WAS!!!
Seriously bad customer service. We enjoy a bet often and they've just lost our custom. I advise to avoid this awful company
16 de dezembro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear Molly Isaac,
Thank you for taking the time to share your detailed feedback.
Please note that a stable internet connection may improve the app or platform experience.
Should your partner wish to contact our support team directly at info@copybet.com , we can thoroughly investigate and assist him. Alternatively, you may share the account ID with us so we can investigate it further.
Kind regards,
The CopyBet Team
Bloody brilliant unlike other betting…
Bloody brilliant unlike other betting apps that take forever verifying you and then taking forever when withdrawing! Copybet was instant! I nearly fainted! Thank god there’s a betting app at last that is quick!
10 de dezembro de 2024
Resposta da CopyBet
Dear A Matthews,
Thank you for your amazing feedback! We’re thrilled to hear that you had such a positive experience with CopyBet, especially with our quick verification and withdrawal process.
It’s our goal to provide a seamless and efficient service for our users, so knowing that we’ve made such a great impression means a lot to us.
If there’s anything else we can do to enhance your experience, don’t hesitate to let us know. Thanks again for your kind words, and we wish you the best of luck!
Kind regards,
CopyBet Team
There no cash out as they say ...early…
There no cash out as they say ...early payout doesn't work when Ur team is 2 up totally scam
Cash out button hidden as never show up cause there is no option for cash out ...haha
7 de dezembro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear Damian Kolano,
Thank you for taking the time to share your feedback with us.
We’re pleased to let you know that we’ve taken your suggestion into account, and the cashout button is now hidden when the option is not available. We greatly value feedback like yours, as it helps us improve and provide a better experience for all our users.
Thank you once again for your input. We appreciate your support and wish you all the best!
Sincerely,
CopyBet Team
Awful
Awful!
Can’t cash out on some bets and doesn’t pay out the £50 bonus! Worst betting site I’ve ever come across!
2 de dezembro de 2024
Resposta da CopyBet
Dear Na,
Thank you for sharing your feedback with us.
We’re sorry to hear about your experience and understand how frustrating this must have been. Regarding the £50 bonus, please note that all promotions have specific terms and conditions that must be met to ensure fairness to all participants. Based on our review, the details about the eligibility criteria were provided to you via our support tickets.
We’re constantly working to improve our services and your experience, so if you have further questions or concerns, please don’t hesitate to reach out to our support team directly. We truly appreciate your understanding and hope to make your experience with us more enjoyable in the future.
Kind regards,
CopyBet Team
All very good if you lay out the…
All very good if you lay out the different sports easier it would be really helpful e earthing se ok
28 de novembro de 2024
Resposta da CopyBet
Dear Mrs Andrea Moreland,
Thank you for your feedback! We’re glad to hear that you found value in what we offer. We appreciate your suggestion about laying out the different sports more clearly—your input helps us improve.
We’ll look into reorganising the layout to make it easier to navigate and ensure everything is more user-friendly. If you have any specific ideas or areas where you think we can make improvements, feel free to share them—we’d love to hear more!
Thanks again for helping us get better.
Sincerely,
CopyBet Team
They stole my £10 deposit
I joined deposited £10 to get bonuses. I placed a qualifying bet over 1.9 but wasn't showing as qualified so I cashed the bet our and withdrew my £10 deposit. The withdrawal was cancelled. When I complained they said the bet settled and they wouldn't refund my money or give me the bonuses.
Despite numerous times I told them.i had cashed out the bet they refused to give me my money back. I deactivated my account
In response to your reply. I wrote months ago to customer services without a response. If you tell customer services to respond to that.
22 de novembro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear Paul,
Thank you for your review.
We're sorry to hear about your experience. We always strive to ensure our promotions are clear and fair for all players.
Bonus qualifications are subject to specific terms and conditions, including how bets are settled.
If you’d like to discuss this further, our support team is available to assist. You can contact them directly on info@copybet.com.
Wishing you the best.
Sincerely,
CopyBet Team
I won 3 bets 2 weeks ago
I won 3 bets 2 weeks ago, and keep losing last week.
And suddenly limit my bet to less than £4.
I'm the only one with betting account with CopyBet in my household.
The User interface is terrible, difficult to find what you want to bet.
Not recommend to use this betting company.
19 de novembro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear Ben,
Thank you for your review and the provided feedback.
Kindly be informed that we have requested the email address of yours to check your case and provide you with more detailed information, however, that wasn't provided to us.
Please get in touch directly with our support team at info@copybet.com and they will do their best to assist you.
Looking forward to hearing from you.
Sincerely,
CopyBet Team
fantastic betting site that pays great…
fantastic betting site that pays great bonus and fast withdraw love the compitions too
18 de novembro de 2024
Resposta da CopyBet
Dear Roy Jackson,
Thank you so much for your wonderful feedback! We’re delighted to know you’re enjoying the bonuses, speedy withdrawals, and competitions we offer.
We’re always here to ensure you have the best experience possible. Feel free to share any suggestions or ideas—we’d love to hear them.
Best regards,
CopyBet Team
COPYBET do not pay out on CASHOUTS!!!
UPDATE 19/11/2024 AT 12.56
Copybet tried to first refer to their unfair terms stating any technical issues are not their fault. They are an online betting company who try to use that as a contract term - something they could do with any issue. The problem with that is it is laughed at in court and has already been disregarded in numerous precedent setting court cases.
Secondly they asked for proof which was given in times the site was accessed and attempted to cashout. Proof was given but they then state there could have been incidents in the games - the scores from 58th minute on were 3-0, 2-0 4-0 and 1-0 - these were all in favour of the SP favourites so there would have been no major fluctuations between any game with the exception of the 1-0 which stayed that score between 27th and 82nd minute. I tried on at least 15-20 occasions looking at the laptop times alone to cash out between 58-82 minutes and it was always unavailable. To say this is unlikely is an understatement and a technical fault is their only real defence. As this is an unfair term, this is simply not a defence and as it stands the only thing that can be said is Copybet are not an honourable company in any shape or form and should not be allowed to use unfair terms in their T's and C's. I will now be taking them to court and will update the page as and when something happens. I can only say at this point beware of using Copybet.
COPYBET do not pay out on CASHOUTS!!!! BE VERY CAREFUL!!
I have bet with Copybet for a while and there are sometimes technical issues, but regarding withdrawals etc, I have no problem.
The problem is with Cashouts which are obviously offered on their site, and tonight I attempted to cash out on more than six occasions over a fifteen minute period. I can verify that by keystrokes and attempting to use their own app as well with the same push button methods on the phone. Copybet state they will not pay out if there are technical reasons which is basically giving them a chance to CHEAT people out of their money every time. If they then say it was a technical fault they cannot claim they have a Cashout button. IT is quite simply a cop out and a chance to CHEAT people out of their winnings. This is clearly false advertising and everyone should be made aware the even when you win Copybet will not pay out your winnings and illegally claim there was a technical fault. I will keep this review updated and will be going to the UK Gambling Commission as to their views on false advertising as well as welching or cheating on their bets. It would seem best to take the matter legal straightaway as "technical faults" could be used all the time to RENEGE on your obligations as a betting company. SHAME ON COPYBET FOR BASICALLY STEALING PEOPLES MONEY!!!!
17 de novembro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear John C,
Thank you for sharing your experience with us. We sincerely regret to hear about your dissatisfaction with our Cashout feature and any technical issues you encountered during your recent attempt. Your feedback is taken very seriously, and we understand how frustrating this situation must have been.
We would like the opportunity to investigate this matter thoroughly and find a fair resolution for you. Please reach out to our customer support team with specific details of your case, including timestamps and any supporting information such as video recordings. We’re here to listen, respond, and make things right wherever possible.
We appreciate your patience and continued communication as we work to ensure a positive experience for all our users. Your feedback helps us improve, and we hope to regain your trust.
Sincerely,
CopyBet Team
Super Fast Withdrawals
I recently opened an account and placed my first bet on a horse at 11/8. It won at 9/4 and because of best odds guaranteed I was paid the higher amount. Withdrew winnings and funds were in my account within minutes. Cannot fault….
16 de novembro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear Robin Parker,
Thank you so much for sharing your experience!
We're delighted to hear that you benefited from our Best Odds Guaranteed offer and enjoyed a smooth withdrawal process. Ensuring our customers get the best value and prompt service is what we strive for.
We're thrilled that you were happy with your experience, and we look forward to serving you again soon.
If you ever need assistance or have any questions, we're here to help!
Sincerely,
CopyBet Team
instant fast and quick withdrawals
instant fast and quick withdrawals. Really nice services.
12 de novembro de 2024
Resposta da CopyBet
Dear super tips,
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our instant and quick withdrawal services. Our team is dedicated to providing fast and reliable service to ensure a seamless experience for our users. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.
Thank you for choosing us!
Sincerely,
CopyBet Team
Like i dont know how anybody can give…
Like i dont know how anybody can give this place more than 1 star, nothing is straight forward, the website is slow, its laggy, it crazhes, that goes for the app aswell, you open the app and your lucky if anything loads, and how ironic that i had a bet on newcastle and arsenal to win, there was an entire 10 minute period between arsenals goal and chelsea’s, was there every a cash out in thay entire 10 minutes? Ofcourse there wasn't, they dont have a casino or slots or live play, its just the most bog standard bookie ( like i said when anything even loads ) they also dont offer any promotions or anything that i can see, im not trying to just be negative either but its just a terrible bookie, try looking for a help section on the website theres nothing anywhere, no live chat, the only thing i saw was when you take a screenshot it asks if you want to report a bug or suggest an improvement, other bookies are just so so clear of this place, on a positive note withdrawals are quick never had an issue with them.
9 de novembro de 2024
Resposta da CopyBet
Dear Jack Joseph Nicol,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience, and we appreciate you bringing these issues to our attention. Your input is valuable and helps us improve our service.
We understand how frustrating it can be when a website or app does not perform as expected. Our technical team is actively working to enhance our digital platforms to provide a more reliable and seamless experience for our users. We would greatly appreciate it if you could send us a video recording of the issues you’re facing so that we can better understand and rule out potential problems, such as internet connectivity.
Regarding the cash-out feature, please note that cash-out availability can vary, particularly during live matches. Delays or unavailability may occur due to changing match conditions and other factors, but we are working to provide the most responsive options possible.
In terms of promotions, we have a range of offers available on our Promos page, which can be accessed here: https://www.copybet.com/offers/. This page includes all relevant details and terms, and we encourage you to explore it for our latest promotions.
For further assistance, our support team is readily available. You can reach them via email at info@copybet.com or through the support button in your account. We are here to help and ensure a better experience for you.
On a positive note, we’re glad to hear that your experience with withdrawals has been smooth, and we are committed to maintaining this reliability.
Thank you again for your feedback. If you have any more suggestions or need additional help, please let us know. We value your input and are here to improve.
Sincerely,
CopyBet Team
Worst betting app there is
Worst betting app there is. It is logging out or being irresponsive for no reaso. Lack of customer support.
9 de novembro de 2024
Resposta da CopyBet
Dear Martin Mitev,
Thank you for sharing your feedback. We are sorry to hear about your experience. We always strive to provide the best possible service and ensure that our platform functions smoothly.
It appears that we have no record of you reaching out to our customer support team regarding these issues. We would love the opportunity to assist you in resolving any problems you have faced. Please don't hesitate to contact our support team at info@copybet.com. Our team is ready and eager to assist you with any concerns.
Looking forward to helping you soon!
Sincerely,
CopyBet Team
AVOID THIS COMPANY AT ALL COSTS
I implore you to avoid this company at all costs.
I was denied the rewards (50 in free bets) from a promotion that I took part in because I had placed an incorrect bet on the same match. I cashed this bet out prior to the game starting, and then placed the correct bet (which they agree met all the criteria). Copy Bet used this as justification to deny the promotion to me, stating that I had multiple bets on the game, which i did not. They very unreasonably, counted the cashed out bet as a bet on the same game.
Additionally, like other customers have mentioned there is no live chat or phone number, so all support must be done through emails, which is very frustrating. CopyBet also refused to allow me to escalate the issues I have had, basically ignoring my requests.
The 2 star rating speaks for itself, do not use this company.
31 de outubro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear DS,
Thank you for sharing your experience and providing your feedback.
We understand how disappointing it can be to miss out on a promotion. To provide clarity, our Free Bets promotion has specific criteria outlined in our Terms of Use and on the promotion page. For transparency, here are some of the rules regarding the promotion:
In order to be qualified for Free Bets (5 x £10), a Client must at least log in through the mobile application and has to place 1 Single or Accumulator (2+ selections) bet only which:
● Must be worth of at least £10;
● Must have odds 1.9 or higher;
● Must be placed on an event that has not been previously bet on;
● A new bet cannot be placed on the same event as a qualifying bet.
Unfortunately, even if a bet has been cashed out before the event starts, it is still counted as a placed bet on that event.
We are thanking for your understanding and wishing you the best.
Sincerely,
CopyBet Team
The worst company for withdrawing money…
The worst company for withdrawing money from your account.
Withdrawal of funds on Saturday and 4 days later still waiting!
This is a company to avoid and a certain cure for any compulsive gamblers.
Avoid , avoid , avoid
26 de outubro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear Robin Finney,
Thank you for your feedback. We completely understand the frustration around withdrawal delays and want to assure you that your transaction was processed instantly on our end. Unfortunately, bank processing times can vary, particularly over weekends, which is beyond our control.
To help avoid future delays, we’d like to highlight that we offer other instant deposit and withdrawal options on our platform, including TrueLayer, which might better suit your needs.
Thank you for your patience, and please don’t hesitate to reach out if we can help further.
Sincerely,
CopyBet Team
Resposta da CopyBet
Dear STEPHEN BURNS,
Thank you for taking the time to share your feedback. We're sorry to hear that you found aspects of our service to be lengthy. We continually strive to provide a streamlined experience for our users, and your comments are valuable in helping us improve.
If there are any specific areas where you feel we could improve response times or simplify processes, please feel free to let us know—we’d be glad to look into it further.
Thank you once again for your input.
Sincerely,
CopyBet Team
So faar the best site ever in UK
So faar the best site ever in UK, easy to navigate solid ammounts to bet, not stop you like many sites after a few good bets, fast withdrawals i can just say i will recommend all to use this new plattform
I have used many sites this is in top of all sites in UK all seems be secure not like example unibet or betway who systematicly stealing people and scam them in front of Gamblingcomission for me a mystery, sites new like Copy that is what we need
22 de outubro de 2024
Resposta da CopyBet
Dear MOHAMMED ADIL NIZAM,
Thank you for your fantastic feedback!
We're thrilled to hear that you're enjoying the platform and finding it easy to navigate, with fast withdrawals and no restrictions on your bets. We truly appreciate your recommendation and are glad to be ranked among your top sites in the UK.
Security and fairness are priorities for us, and it's great to know that you feel confident using our platform. We're committed to maintaining a trustworthy and reliable service—thank you for choosing us!
Sincerely,
CopyBet Team
Immediately worried with the reviews…
Immediately worried with the reviews below, especially with a withdrawal required. It was pretty seamless, and only had to verify the bank card used (a quick, automated process). Once done, the withdrawal hit my bank account within the hour; so no issues for me whatsoever?!
21 de outubro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear Callum,
Thank you for sharing your experience! We're glad to hear that your withdrawal process was seamless and efficient. It's great to know that the verification was quick and the funds reached your account within an hour. We aim to ensure smooth and secure transactions for all users, and it's always helpful to hear positive feedback.
If you ever need further assistance in the future, feel free to reach out!
Sincerely,
CopyBet Team
SCAM …
SCAM …. Bottom of the league of betting apps!
Did the bet £10 and get £50 free bets and received nothing.
Stick with sky bet, pp and the big ones.
These must only have one person in support as no response
10 de outubro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear jamie powers,
Thank you for your review.
Kindly be informed that we have requested your email address in order to check your case and assist you better, however, that wasn't provided.
Please note that there are rules that must be followed in order to be qualified towards the promotion which are specified in the Terms of Use and in the Promo page of the company.
As soon as all the rules are followed and the qualifying bet is settled, the Free Bets are credited automatically by the system.
If you wish us to check us your case further and provide you with more details please get in touch with our support team at info@copybet.com and they will do their best to assist you.
Sincerely,
CopyBet Team
It's started!.. read on
Support isn't live chat it's a ticket email takes forever to reply. Withdrawals pend for long periods.. messing with people's money will always get a bad review.. needs a lot of work to be even half decent .slow isn't the word !. Update..now after several hours my withdrawal has been cancelled.. no reason why support is now shut for the day..no phone number to ring... absolutely awful if you have a problem... safe to say once this issue has been resolved i will be trading a lot less with these maybe leave them alone altogether. Not good not pleased .
3 de outubro de 2024
Avaliação não solicitada
Resposta da CopyBet
Dear nick from Manchester,
Thank you for your feedback, and we're truly sorry to hear about your experience.
Please note that our process has been changed and the withdrawals are executed automatically and instantly. We have requested your email address to check your case to provide you with more details, however, that wasn't provided.
We kindly ask you to get in touch directly with info@copybet.com and our support will do their best to assist you better and provide you detailed information.
We also appreciate your suggestion regarding live chat. You are absolutely right, and we are actively working on implementing it. We aim to have this feature available soon to improve customer support.
Thank you for your patience and understanding.
Sincerely,
CopyBet Team
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