Fast and reliable response on issues brought forward. An A1 customer service team. In regards to the product, we have been using our Cosatto Supa stroller for four years now and cannot fault it. Ou... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Recently bought a giggle 4 bundle for my now 6 week old, I noticed a thud when rolling the buggy today, to find a small buckle in the front tyre. I immediately contacted support and without even askin... Ver mais
A empresa respondeu
I bought the cosatto pram set a few months back for my first baby and one part of the pram set get ruined I was so upset as I didn’t think I’d be able too buy that part separately I got in contact w... Ver mais
A empresa respondeu
Buyer beware! Despite car seat bundles being advertised as "all you need", after waiting excitedly a month and a half for our delivery, it did not include the essential ISOFix car seat base compatible... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cosatto make thoughtful, friendly, prams & travel systems, bundles, car seats, highchairs and more with colourful designs and patterns babies love.
Informações de contato
Bentinck Street, BL4 7EP, Reino Unido
- cuddle@cosatto.com
- cosatto.ie
4,4
Excelente
433 avaliações
Pede aos clientes que avaliem
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Resposta da Cosatto Ireland
Thanks for your fab review, Glad everything arrived in time Team Cosatto
Super quick delivery
Super quick delivery, in love with the buggy it's gorgeous and so convenient 😍
9 de agosto de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi Emily, thank you for taking the time to leave a review. Fantastic to know you are happy with both the service and product. Its one of my favourites too. Team Cosatto Elaine
Easy to follow installing instructions
It arrived early and the instructions were easy to follow to install it in my car.
8 de agosto de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi, thank you for taking the time to leave a review. Lovely to hear you are happy with the service and found it easy to install. Team Cosatto Elaine
I love the design and colours but the…
I love the design and colours but the price is a bit much
6 de agosto de 2023
Resposta da Cosatto Ireland
Hi Suzanne, thank you for taking the time to leave a review. Great to hear you are happy with the product but sad to hear you find it a little too expensive. We do our best to keep our prices as competitive as we can for our customers. Team Cosatto Elaine
Fast delivery and very comfortable…
Fast delivery and very comfortable product
26 de julho de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi Aswathy, thank you for taking the time to leave a review. Great to hear you are happy with both the product and service. Team Cosatto Elaine
Speed of delivery
30 de julho de 2023
Resposta da Cosatto Ireland
Hi, thank you for taking the time to leave a review. Fantastic to hear you are happy with the delivery. Team Cosatto Elaine
Lovely light weight buggy
Lovely light weight buggy. Only thing I don’t like is the straps to recline pram but I suppose they need these for it to fold compactly. Lovely design and light weight. Takes up very little room
4 de agosto de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi Nicola, thank you for taking the time to leave a review. Great to hear you find this a lovely pushchair. Team Cosatto Elaine
Lightweight, comfortable, easy to handle
I love how easy it folds and assembles. Ideal for travel when you hold your baby with one hand and fold it with the other hand. When we got into the rain, we appreciated the rain cover, it is smaller than usual on other strollers, thus taking up less space in the bag. I am delighted with the stroller, I found what I was looking for.
16 de julho de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi Olga, thank you for taking the time to leave a review. Fantastic to hear the pushchair was just what you were looking for. Team Cosatto Elaine
Great product
Great product! Great quality! Great price! Great colours!
1 de agosto de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi Nick, thank you for taking the time to leave a review. Fantastic that you are happy with all aspects of the product. Team Cosatto Elaine
Website very misleading
Website very misleading,
We ordered as car seat said from birth upwards.
Definitely won’t for a newborn.
So we had to order another one
Disappointed
29 de julho de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi Christine, I can advise that the All in All Rotate is suitable from birth up to approx 12yrs old. All of our product are tested and comply with the British and European Standards. If you need any further assistance with this please send us an email to cuddle@cosatto.com Team Cosatto Elaine
Quick delivery
I ordered on a Friday and it arrived on the Monday. High chair is excellent quality and I’m very happy with the product.
16 de julho de 2023
Resposta da Cosatto Ireland
Hi Lauren, thank you for taking the time to leave a review. Fantastic that you are very happy with the product. Team Cosatto Elaine
Car seat not as escribed
The car seat did not fit my car despite the model of my car being listed in the manual as compatible.
Terrible customer service trying to return it. My emails are now being ignored.
Wouldn't purchase from them especially if based in the ROI. No returns procedure.
26 de julho de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi Clare, Regarding the car seat fit checker this is compiled using amongst other information, information directly from the car manufacturers and we would also recommend a physical check of the car seat in your car to ensure all functions work as intended.
I can assure you we do not ignore our customers. I can see we tried to call you this morning but to no avail. An email has been sent to you to get this resolved. Team Cosatto Elaine
Dissapointed
The iso base does not fit the carseat it was supposed to fit and customer service apppears to not show the slightest interest in responding to any queries.
27 de junho de 2023
Resposta da Cosatto Ireland
Hi Ruth, I can see you contacted us on the 16th July and our response was a little late. I do apologise for this. Looking at the details you have the Hold car seat. This is only compatible with the Hold isofix base and not the Tote isofix which you ordered. I can see we have responded to your email to get this resolved for you and have given you the correct information. Cosatto
I have sent 3 emails and still await a…
I have sent 3 emails and still await a reply regarding returning the car seat!
18 de julho de 2023
Resposta da Cosatto Ireland
Hi Jeanette i have sent you an email this morning to confirm that it is in new and unused in its original packaging. Please reply to the email so labels can be sent to you regarding returning the item. Thanks Cosatto
Positive first impressions!
Overall happy with the experience! Car seat arrived quickly and was at a great price point in the sale.
Have installed in and used it just a couple of times at this stage however, it ticked all my boxes in terms of safety, longevity, ability to rotate to save my back, extended rear facing, isofix and support leg, and a cool design to top it off! Baby seems comfortable and happy in the seat too. I have already bought a second one for my mothers car!
The only downside is it’s a bit finicky to fasten the buckle and you have to be careful that the material from the crotch padding doesn’t get caught in it. Not a showstopper for me I just make sure I hear it click, give it a good tug and away we go. Thanks
21 de julho de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi Laura, thank you for providing your feedback, All feedback is passed on to our product team for further consideration, Thanks Team Cosatto
Nice product
Nice product, feels high quality and bit hard to rotate due to the friction with the car seat but really good otherwise
27 de junho de 2023
Resposta da Cosatto Ireland
Hi, thank you for taking the time to leave a review. Cosatto
Correct info on advert prompt dispatch
10 de julho de 2023
Resposta da Cosatto Ireland
Hi, Thank you for taking the time to leave a review. Cosatto
Great sale and delivery time
It was great buying at Cosatto website... it's our 3rd Cosatto, the first that we bought new... we got it on sale with a wonderful price, really worth it. And the delivery was so so fast! I got really impressed!
9 de julho de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Hi, Thank you for taking the time to leave a review. Cosatto
It came so fast in two days the seat…
It came so fast in two days the seat was here and no delivery charge or uk custom charge which was brillant so fast
5 de julho de 2023
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Obsessed!!
Brillant, our 2nd Cosatto product and just brillant. Lovely items, safe yet stylish. Purchased a car seat for our toddler but I'm looking into getting a stroller now cause I just love the products so much. Brillant service, 4 year warranty, what's not to like!?
2 de julho de 2023
Avaliação não solicitada
Resposta da Cosatto Ireland
Thank you for taking to leave your review, Team Cosatto
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