Fast and reliable response on issues brought forward. An A1 customer service team. In regards to the product, we have been using our Cosatto Supa stroller for four years now and cannot fault it. Ou... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Recently bought a giggle 4 bundle for my now 6 week old, I noticed a thud when rolling the buggy today, to find a small buckle in the front tyre. I immediately contacted support and without even askin... Ver mais
A empresa respondeu
I bought the cosatto pram set a few months back for my first baby and one part of the pram set get ruined I was so upset as I didn’t think I’d be able too buy that part separately I got in contact w... Ver mais
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Buyer beware! Despite car seat bundles being advertised as "all you need", after waiting excitedly a month and a half for our delivery, it did not include the essential ISOFix car seat base compatible... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cosatto make thoughtful, friendly, prams & travel systems, bundles, car seats, highchairs and more with colourful designs and patterns babies love.
Informações de contato
Bentinck Street, BL4 7EP, Reino Unido
- cuddle@cosatto.com
- cosatto.ie
4,4
Excelente
432 avaliações
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Wonderful and easy experience
Wonderful and easy experience from start to finish, delighted with the delivered product!
5 de fevereiro de 2024
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review. We are happy to hear you had a great Cosatto experience. hope you enjoy it 🌈
Lovely design but not a great fit for…
Lovely design but not a great fit for Audi it’s too bulky to swing around freely. Disappointed
9 de fevereiro de 2024
Resposta da Cosatto Ireland
Hello, thank you for review, we are sorry to hear that its too bulky for your car, we advise to do a physical fit check once received to see if all the features can be used and that you are happy with it.
Please feel free to contact our customer service team If there is anything you would like to query with us
Resposta da Cosatto Ireland
Thank you for taking the time to leave your feedback, Team Cosatto
Very slow delivery
Very slow delivery, no response to query. Emailed after 18 days asking fir an update for delivery as website says 3 days. Automated response then nothing. Item arrived, well packaged, lovely quality and sturdy. Easy to assemble. Just be prepared to wait!
29 de janeiro de 2024
Resposta da Cosatto Ireland
Thanks for your comment. Our standard response time can be up to 3 business days, that is, not counting holidays or weekends depending on the volume of work.
We are glad to know that you have already received it and we hope you enjoy it.
thank you for buying Cosatto 🌈
Lovely product efficient delivery…
Lovely product efficient delivery service a little bit expensive but I suppose u get what u pay for
10 de janeiro de 2024
Resposta da Cosatto Ireland
Thank you for taking the time to leave your feedback, Team Cosatto
Delivery time exceptional
Delivery time exceptional, emails regarding delivery,instant. Pram/pushchair excellent, every detail well manufactured, so easy to put together, such a strong sturdy frame colours so vivid, I can't wait to give it to my daughter
8 de janeiro de 2024
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
A very reliable and trustworthy brand…
A very reliable and trustworthy brand to purchase from .
22 de janeiro de 2024
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Love my new buggy
Love my new buggy, delivery was fast (about 3 days) to Ireland, delighted overall.
22 de janeiro de 2024
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Supa 3 stroller (dragon kingdom)
Bought the Supa 3 dragon kingdom stroller in the January sale to replace a normal carrycot style pram and I am very happy with it. I have a 4 week old and it lays flat enough for him, he was very happy and comfortable in it. The stroller is a little narrower than it appears in photos but this makes it easier to manoeuvre particularly in shops, and there is plenty of room for baby. It is a very smooth roll and easy to fold/unfold. It is also very compact and easy to store when folded.
The only thing I am not totally happy with is that the basket underneath isn't really accessible from the top when the stroller is laid flat, such as for a newborn. Although it does have a side access zip there's no structure to the basket which makes it fiddly to try to use and open/close. It may also be good in future if the handles were height adjustable, but they suit me fine at 5"4.
10 de janeiro de 2024
Resposta da Cosatto Ireland
Thank you, for your detailed feedback. Really pleased to see the Supa is working well for you
Team Cosatto
5 star products 😁👍
4 de janeiro de 2024
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Order was delivered on time as promised…
Order was delivered on time as promised and no damage to package excellent...
11 de dezembro de 2023
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Great products great service!!
Great products great service!!! Love Cosatto for years now🥰❤️
12 de dezembro de 2023
Resposta da Cosatto Ireland
Thank you for this review Sabrina, we are happy to hear you had a good experience with us, hope you enjoy your new Cosatto highchair 🥰
The straps keep opening and coming out…
The straps keep opening and coming out it’s very hard to get a child strapped into with this problem
8 de dezembro de 2023
Resposta da Cosatto Ireland
Thank you for taking the time to write this review,
The harness remains attached to the buckle, completely supporting the little one. Please, feel free to contact our customer service team if you have any questions regarding your stroller.
Great product.
It's the perfect highchair for my baby and a great investment. Highly recommended.
22 de novembro de 2023
Resposta da Cosatto Ireland
Hi Ionela, thank you for taking the time to leave a review. Team Cosatto
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Don't purchase direct from Cosatto directly
Don't purchase direct from Cosatto, paid €139 for a car seat that I saw on Very for €96 the day it arrived, I would have saved myself €43 by purchasing from a different website!
24 de novembro de 2023
Resposta da Cosatto Ireland
Hi Thank you for taking the time to leave your review, I am sorry you feel this way. Unfortunately, especially during the sale period around Black Friday retailers can and do offer different deals to their customers.
We do offer a free returns service so long has the item is unused
Thanks, Team Cosatto
I was not informed that the order was…
I was not informed that the order was being delivered until I received a message from DPD that morning, no email was sent from Cosatto to say it had been shipped. We also did not receive our footmuff which should have been included in our wow xl package and are waiting to hear back on that.
22 de novembro de 2023
Resposta da Cosatto Ireland
Hi, thank you for taking the time to leave your review, DPD will text on the day of delivery to confirm the timeslot. I can see you have emailed us on Monday please see the response sent today, Thanks, Team Cosatto
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Great company .fast delivery
6 de novembro de 2023
Resposta da Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Resposta da Cosatto Ireland
Hi, thank you for taking the time to leave a review. Great to hear you are happy with the service and product. Team Cosatto Elaine
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