I used to like going to Cote St Pauls and have been there many times over the years. This time i had to leave my table to chase up on my wine order half way through my meal as wasnt delivered and agai... Ver mais
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I used to like going to Cote St Pauls and have been there many times over the years. This time i had to leave my table to chase up on my wine order half way through my meal as wasnt delivered and agai... Ver mais
A empresa respondeu
Sadly I can’t leave a no star review. Was given a cote voucher as a gift First experience was awful, fish was raw and bloody. Manager ended up giving us the meal for free it was so bad. Second a... Ver mais
Cote - Chester We held our Wedding reception upstairs in the Chester restaurant on 3rd July 2026. We dealt with Carolina from booking several months before right through to the actual... Ver mais
I am a supporter of Cote. It normally delivers exactly what it says on the label. Not today though. Lunch @ 1320 x 2. My simple Caesar was not even simple. The lettuce was not baby gem, no cheese, no... Ver mais
A empresa respondeu
French-inspired dining. Join us in one of our restaurants across the UK or enjoy luxury delivered, with Côte at Home.
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Avoid Côte Reigate.
We booked this meal weeks in advance for a birthday celebration and honestly wish we had gone literally anywhere else. The restaurant was virtually empty, which makes the dreadful food and poor service even harder to excuse.
Both mains were completely inedible and had to be sent back.
The “sirloin steak” arrived looking like dog food — full of gristle, tough, chewy and impossible to eat. When challenged, the manager, Ivan, actually defended it by saying sirloin is “supposed to be gristly and tough.” That response alone tells you everything about the standards here.
My salmon was equally appalling — tiny portion, massively overcooked, missing the advertised béarnaise sauce and instead covered with a random drizzle of hollandaise. The broccoli was mouldy, the plate was dumped with piles of rocket, and the whole dish looked like something thrown together with complete indifference.
What made the evening even worse was the attitude from management. Ivan appeared totally uninterested, openly admitted they’d already received complaints from other diners, and then bizarrely recommended we try a nearby Italian restaurant instead because the food there was “excellent.” Imagine paying restaurant prices only to be told by the manager to eat somewhere else.
This was supposed to be a special occasion. Instead, it turned into one of the worst dining experiences we’ve had in years — poor-quality food, defensive management and absolutely no sense of care or professionalism.
Customer services later offered us £30 off another visit. After this experience, there is zero chance of that happening.
People work hard for their money and dining out should feel like a treat. Côte Reigate completely failed on every level.
Would never return.

Resposta da Cote
What an appalling expensive my friend and I made yesterday.
Staff rude, uninterested in, couldn't be bothered...
My friend and ordered the Steak Frites
2/3 were fat and gristle
The frites were cold and apparently there was endless frites accordingly to the menu.
The green salad was completely wilted and inedible, wilted leave doused in oil. Was gross
Then when the came to collect our plates and saw everything left
He said so sorry not our standard the meat is fatty, grisly and overcooked !
His words!
He then intimated that his manager was offering desert as compensation
That was not the case
When then bill arrived I was charged
£9.75 for a glass of 125ml however when I checked the bill I had been charged for 175
Awful food awful service and deception over bill
Cote do not care at Waterloo branch as it a transition trade their will no return business
But I know not go to my local Cote's based on our experience last night
Disgusting horrible food, which we did point out but they were to busy having a fag and gathered in a huddle
Awful Awful Awful
Do not go!

Resposta da Cote
We vistied Cote in Sloane Square in Chelsea and were served by Helena - she made us feel very comfortable, advised us well on the menu options and checked that everything was Ok . we had ordered tea to come with our dessert and often restaurants bring 1 before the other - she ensured that both came togther. I told her that we were served by Helena the greek Goddess as she was so nice
The food was good too !

Resposta da Cote
Food delicious today
Guys serving us charming
Hostess who greeted us on arrival and took our order needs to be more customer friendly.
I made my booking on line which was acknowledged - offering my party à welcome drink. She was oblivious to this which was embarrassing ……spoilt it for me …..
You’ve just requested my email address !!!!!

Resposta da Cote
Agree with most reviews. We had dinner in Cambridge Cote on Friday night. Very poor presentation. Over priced at £200 for four of us. Not once asked if we were happy with the food and service. Not even sure a manager was on duty. Very disappointing as Cote always been one of our favourites.

Resposta da Cote
I was there with my friend Saturday 9/5-26. Nadeem and Mosharaf were very welcoming, kind and just gave us an outstanding service all in all.

Resposta da Cote
Staff - clearly VERY understaffed. Those that were on duty were a delight. Helpful, good humour despite really trying circumstances.
However, what on earth has Cote done to the Calamari? It used to be THE BEST - crunchy breadcrumbs and generous garlic, lemon and parsley sprinkled over with a good garlic mayo. A decent portion, too. This was clearly from a freezer bag and looked like onion rings. Oily. The dressing was industrial thousand island. Not good at all.

Resposta da Cote
Arrived at this restaurant to be greeted by staff who looked like they couldn't bothered and also scruffy .surely they need some kind of dress code .standards seem to be slipping. They certainly weren't rude but they need to be more proactive. The food was expensive and the half roast chicken Arrived dry with a little portion of rocket .sauces are extra no vegetables unless you pay for them .my beef bourguignon was good but a small portion.

Resposta da Cote
My friends and I have been visitors to the Cote Covent Garden branch over many years. Our most recent experience was the worst we have ever had. The menu appeared to have shrunk since our previous visit and we found it difficult to select dishes we really wanted. Most of the food was of indifferent appearance and quality, and the overall price represented very poor value for money. The restaurant was almost empty - in central London on a Saturday evening - and lacked any atmosphere. We are unlikely to be going again.

Resposta da Cote
Really disappointing visit to Cote Teddington.
All the dishes except the French onion soup were really bad.
The Beetroot dish was terrible mushy and tasteless and the quality to both out Steak frites was poor.
The steaks were tasteless maybe why that is they cover the steaks with a large lump of garlic butter.
The service was good and staff polite, that's why they have been given 2 stars

Resposta da Cote
Booked a table to celebrate my daughter’s birthday with their steak offer. When we arrived they had run out of steak. Not only that, they had also run out of beer. Not good! The food we had was OK apart from the re-heated chips. We left disappointed.

Resposta da Cote
We booked a table for 3 for lunch at 12.45 on a Saturday in the Cambridge restaurant.
We were seated at our table and menus were given. After 10mins I had to ask for some drinks as no one had come to the table.
Another 10 mins went by before we were asked for our food choices.
We eventually got our starter at 1.40 almost an hour after we arrived.
We waited and waited for our main course again asking when it would arrive, and were told we are very busy with no apology for the delay.
The main course arrived at 2.15.
The 2 fish dishes were dry and inedible and we did not eat them.
We asked to see the manager who when she did come to the table was rude, argumentative and refused to address our complaints, and again no apology.
Needless to say we did not pay the bill.
Overall it was a very poor experience! We would hesitate before visiting again.

Resposta da Cote
I had booked into the St Alban's branch for my birthday meal with my mum, and chosen outside seating on the booking screen when making the reservation online. On arrival we were actively discouraged from sitting outside due to "cold weather" even though I expressly said two times that I had specifically booked the outside area. The weather in St Alban's today was very warm and sunny, far from cold. I suspect the refusal to seat us where we wanted to sit was actually because the waiting staff couldn't be bothered to wait on outside tables and inside tables as it's a lot of walking. Secondly, I booked for my birthday. Nobody mentioned it. In London branches, which I've eaten at many times, birthdays are always offered a free glass of fizz. I ordered the non alcoholic fizz hoping that was the case in this branch but it appeared on the bill. However, the food was great, and both wait staff were great. But the welcomer was rude, dismissive, and did not want to seat us outside even though I asked twice and reminded him of my booking, and forgot to mention my birthday to our wait staff. I will not return to any Cote now because of this experience.

Resposta da Cote
Well, we stopped coming to Cote after the last menu debacle (pasta and chips instead of French food)
I have to say, the belly pork was amazing but the manager was just awful. We were waiting for ages to be seated and ignored. The manager took our order but we had to flag down a passing waitress to ask for some wine.
Belle was amazing . She recommended an off menu wine and was so invested and interested in the diners.
The food and Belle were incredible but such a shame about the awful manager! Not sure we will come back :(

Resposta da Cote
This new Free Flowing Frites 'offer' is such an own-goal it will probably go down in food retail history as one of the dumbest ways to annoy and disappoint customers through the WORST lack of delivery of the marketing hype.
FFF... you will be saying that through gritted teeth as the promised "we will keep an eye" never happens. only to be informed by the staff member who comes to 'are you finished, let me take your plate away' that its my fault for 'not saying'.
TO WHO??? Why is it my job to be Oliver Twist begging for non existent staff to deliver slower than a courier delivery.
so you put the price of your steak frites up, shrank the meat, shrank the fries, (oh but they are unlimited!) and annoyed the old regular customers.
I saw some post marketing this utter nonsense as giant bowls of fries filling the table. Seriously do yourself a favour and stop presenting this in a dishonest way.
As I said, this is how you self destruct on a stupid lie of a promise. Folks won't return.

Resposta da Cote
I've just enjoyed the £10 dish of the day.
Brecon Fish Stew and it was awesome. The service was friendly and efficient.
I'm in St Katherine Docks and am looking out over the yachts and Dutch Barges. Highly recommend this.

Resposta da Cote
My fist visit to Cote in Worcester was a great experience, food and service was excellent.

Resposta da Cote
Eaten at various Cote restaurants over the years and am always pleased with the service and the food, my favourites are the duck and the rosè wine flights

Resposta da Cote
Went to the Windsor/Eton brasserie with a voucher for three course meal for two. When the bill arrived they had deducted £50 for the voucher and then tried to charge me excess for the meals and service charge of £11.
When I pointed out their mistake it took 10 minutes to rectify not a good experience for my birthday!

Resposta da Cote
I recently dined at Côte Canterbury (11 Oct) and was surprised and embarrassed to discover that the restaurant no longer accepts cash — something that was not clearly communicated in advance. When I raised this with Côte, their response focused on the convenience for the business rather than the customer.
I find this policy disappointing and exclusionary, particularly for older guests who prefer or rely on cash. Inclusivity should mean accommodating different payment preferences, not removing them for operational ease. I’m sharing this experience to encourage Côte to reconsider how it communicates and implements this policy.

Resposta da Cote
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