Cote Avaliações 

We ordered the 'new' brunch burger which we ordered at 10.45am. We were told it is only served from 11.30am. Whoever took our order said he would check with the kitchen staff but that it should be fine to order earlier. They made us wait 45 minutes for our breakfast. Shocking service and came to £130 for 5 of us. No mention beforehand of how much the burger would be even though we did ask. We all agreed the service and the quality of the food was below standard. We won't ever be returning there, even though we have been there numerous times. There were only 3 tables when we arrived, so to make us wait almost an hour for a breakfast is just not acceptable!

I have been a frequent visitor to Côte for a long time and have historically enjoyed consistent quality, value and service, which is why I was particularly disappointed by my most recent visit. It feels as though the standards are slipping.

I ordered a medium-rare steak, but it arrived almost well-done barring a small hint of colour in the middle. I sent it back, and the server took the plate away. She returned shortly after to double-check whether I meant it was under or overcooked, which was quite surprising given it was so overcooked.

Matters worsened when she returned with the exact same piece of steak. It was now cold, and she informed me that the chef insisted it was, in fact, medium-rare. It is frustrating and mildly embarrassing to be dismissed when the error was so visually apparent. I've had steak a grade off before and I don't usually send back as I hate the waste. While I accepted the offer to have a new steak prepared, the delay meant my family had finished their meals by the time my food finally arrived. The replacement was very much rare (certainly not medium rare), but I didn't want any further fuss and I am happy enough with rare steak anyway.

The most disappointing part of the visit was the lack of any apology offered throughout the process. It was made out that I was just a difficult customer who was in the wrong. I would love to see a return to the consistent quality I have experienced here in the past, but on this occasion, the service and kitchen standards fell well short of expectations.

Cote Liverpool

June 2026
Booked meal for our Wedding Anniversary.
Asked me if it was a special occasion and mentioned Anniversary.
In the past received a complimentary glass of wine.
Cote no longer offers this. So why ask??
Panko plaice I looked forward to was off the menu. Not what you want to hear in a restaurant.
The prawn starter was fine.
Salmon instead of plaice tasted burnt as did the fried potatoes. ? The seasoning.. The sauce was not nice.
Three times of asking before I received my water.
Very poor salmon dish.
Service ok . Staff friendly.
Overall not a pleasant experience.
Had better meals here in the past.
Also their prices keep going up due to prevailing woes for the restaurant industry.

Visited the Tunbridge Wells Restaurant today. Had a lovely lunch with my husband. Thank you to Gabi for such great service. We will be back soon.

Great to see Cote have brought back some of the classics to the menu. We had a lovely evening at Cote Basingstoke. The staff were warm and welcoming; great service and the food was excellent. Can’t recommend them highly enough

Fab service by Lyndsey! Thank you so much for making our brief stop very enjoyable. Great service and great food. Esher branch

Cotes is now overpriced poor quality small portions and rude uninterested staff. We spent £300 in Cotes Soho this evening and when we asked if we could have our loyalty card stamped the manager refused telling us we should have mentioned it before paying our bill. He was unhelpful and quite rude. I used to visit cotes a lot but since the takeover the service food and customer care has declined enormously I certainly won’t be going back and especially to the Soho restaurant

So pleased that you have actually listened to your customers over the last 8 months, since you changed ownership, and have gone back to the regular, popular dishes on your menu as from today.
Hopefully your reviews will once again be more positive. It would be a shame to lose Cote from the high street.

Another disappointing visit to Cote. Esher this time.
Manager of Cote Esher wouldn't accept a passport ID, which I had a photograph of on my phone, for my 18yr old to have a small glass of wine with a 3 course meal. Which was annoying but much more offensive than that was his aggressive response when I said that it's a government issue ID it's accepted by everyone, he replied '"WELL I DON'T!"

The Law: In the UK, it is legal for 16 and 17-year-olds to drink beer, wine, or cider with a table meal if accompanied by an adult. However, the adult must purchase the alcohol, and spirits are strictly prohibited. For anyone under 16, or for younger teens having other types of drinks, it is not permitted.

As well as the unnecessarily aggressive response to the I.D. was that some of the food was sub-standard. The chicken liver parfait is like slop and both people who had it didn't eat it. Dont bother ordering. It is no longer the delicious firm pate it was pre 2025. The king prawn starter doesn't contain king prawns and is swimming in oil. The crab starter and onion soup were apparently delicious. The main courses were good especially the sea bream. One positive thing is that instead of the new stodgy oven chips they tried they've gone back to proper French fries, which were good.
The desserts were ok but they didn't have the best one -creme caramel and they didn't have chocolate ice cream. The chocolate mousse, (similar to the liver parfait) is not firm enough and is served with salt, frozen raspberry bits, hazelnuts, olive oil and salty biscuits. It felt gimmicky and the extra bits weren't enjoyed by the 3 people who had them. The extras with the mousse are largely a waste of time and money and not eaten. The chocolate mousse itself was reported as ok.
In conclusion, having been customers of Cote for as long as it's been open in Wimbledon Village and then Cobham and Esher over the years, we are no longer confident of a good experience. The staff are not as friendly, the food is not as reliably good and eating out is so expensive it is an easy choice not to go. Sadly the changes in the menu and staff has made Cote an unreliable no go area. Not a success story for Steve Allen. Goodbye Cote.

Very disappointed with my recent experience at Côte Chelmsford and, if I'm honest, even more disappointed with the way the complaint has been handled.
I visited on 6th June and experienced poor service on arrival, a dismissive attitude from the manager, and food that was well below the standard I would expect. Credit where it is due, Ben who served me was excellent and deserves recognition.
I wasn't looking for compensation and simply wanted to provide feedback and hopefully restore some confidence in the brand. Unfortunately, this turned into a lengthy back-and-forth with the Guest Excellence team, with an initial £10 gesture which I felt did not reflect the experience or inconvenience caused.
When I explained that I would have little option but to share my experience publicly and with others if we could not reach a satisfactory conclusion, I was disappointed to be told that "we do not respond to threats". This was never intended as a threat, merely a statement that, after exhausting the complaints process, customers are entitled to share honest feedback and their genuine experiences.
Whilst a refund was eventually offered, the handling of the complaint itself has left me with little confidence in returning with my family, which is a shame as I had previously held Côte in high regard.
I hope this feedback is taken in the spirit intended and that others receive a better experience than I did.

Three of us ate at Côte in Shrewsbury on Saturday night because our favourite Italian Restaurant was full. Côte was quiet. We needed to eat quickly as we had a theatre booking about an hour after arriving. The meals arrived quickly and were delicious and beautifully presented. The portions were sensible. My salade niçoise looked and tasted wonderful. My husband's steak was perfect and our friend's meal was great too. The wines were enjoyed. There was nothing to fault with Côte. The standard was better than the branch in Birmingham that that I used to frequent. My only (very slight) criticism was that the service wasn't sparkling. it was polite, it was efficient and all that it should be other than being slightly flat and distracted. A little more warmth would have made the experience an 11 out of ten. Otherwise - well done, Côte. You've definitely earned our repeat custom.

I eat at Cote quite a bit, and I appreciate the consistent quality. Breakfast is good. Please bring back the duck confit.

Best crème caramel I. Lon
But... tiny and at £9.50 it's highly overpriced

V slow service (over 30 mins for our order to arrive) & 5 mistakes with the bill

The Salad Nicoise that Cote served until a year or so ago was exceptional - quite the best obtainable anywhere, including Nice! Now it is just ordinary. What made it exceptional was the anchovy sauce at the bottom of the plate, then nicely dressed salad with two half eggs and at least two anchovies, then the piece de la resistance - the thick layer of black tapenade on top of the grilled tuna. Wonderful! The anchovy sauce and the tapenade are no more and you are lucky to get two more than a hint of salad dressing.
Please restore this fine dish to how it was and increase the price as necessary.

Went to cote last week had a lovely time with the family although my steak came out slightly undercooked staff were very nice about the issue and fixed it quickly.

We had the most glorious night at Cote in Ealing. The food was superb as always. I had the beef bourguignon and my partner the burger. Both first class.

But the biggest highlight for us both was the simply extraordinary service from Paulo. He is, without doubt, a walking masterclass of a visitor's experience. Always there but never intruding, glasses were filled when no one was looking and he was funny, police and charming. If not for the food, we'll be going back to see him. Utterly wonderful evening from start to finish. Thank you Paulo!!

The service I received at cote was appalling. I was overcharged on my order and had to argue with the “manager” explaining to him that he had charged me twice for the same item. I had ordered refill fries and I believe knowingly charged me for 2 separate servings based on his attitude and the waitress had looked very uncomfortable when giving me the bill and later when I enquired about the double charging so I’m fairly sure she had been asked to do it. Eventually he agreed he had made an error and refund me. He then offered to refund me twice (I had already paid as I hadn’t noticed the over charging) there appeared to be an error with the refund and I tried to confirm with him that I hadn’t been charged twice instead of refunded. He assured me I hadn’t, however when checking my bank statement the next day I could see that I had in fact been charged twice for the already inflated bill. I called to ask for a refund and ended up speaking to the same person. He assured very rude and told me it would take a few days to resolve, and when I asked to have the details for the complaints team he hung up the call. (When I was at the restaurant he had immediately admitted I had been overcharged and offered me a refund when I had asked for the complaints number. Overall I’m disgusted that a company would hire someone who not only tries to scam their customers to compensate for a quiet night, was so rude, and tried to stop customers from
make complaints. I also heard some of the staff members calling him a “prick” as they left 😂 so I guess I’m not the only one who thought he was awful. The food isn’t that great either.

We visited Cote in Bury St Edmunds on 15th May having booked a table several weeks in advance. When we arrived and said we had a booking the lady who greeted us immediately greeted me by name which is very unusual as lots of restaurants almost seem surprised that you have booked.
Initially our order was taken by one member of staff and then another took over, this staff member was called Emily N and what a star. She was young, confident but not cocky, knew about the food and was 100% professional - if I ran a business in Bury St Edmunds I would have offered her a job and if she's not manager at this branch very soon I would be surprised!
We had a great meal, well served, I was very confident that food that needed to be was gluten free too.
Emily N was particularly helpful when I asked her about the app and having downloaded it I achieved a reduction on the bill - always good.
I think the 10% service charge added to the bill is rather "London style" and would encourage Cote to pay there staff better - however I was very happy to pay it as we had excellent service and great food but if it had not been added I would have left more as a tip!

I go to Cotes as the standard and quality is usually consistent. Not today. I ordered the bacon baguette from the rapide menu. It was described as ‘bacon Baguette (warm freshly baked baguette, French bacon, Brittany salt butter, and red onion jam). It was not warm or fresh but toasted and hard, no butter and not enough bacon, could not finish it far too dry. When I complained, no apology. I was told they put the butter on before toasting!!! Who out there butters their bread before toasting? As a regular its really put me off going back, not just the disappointing food but also the service which seems to have dropped.