Excellent customer service from Andras. He was so helpful and friendly throughout the process. We particularly enjoyed his video messages! We bought a wonderful Civic at a great price and it was a st... Ver mais
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Veja o que dizem as avaliações
Thank you Mark for all your help and advice with buying my brand new shiny, black Honda Jazz. Your patience and courtesy were very much appreciated. Your professionalism, I take for granted. Thi... Ver mais
I have been a customer of Cox Motor Group Blackpool for many years and have purchased many cars used and new from them. I have also had my cars serviced there and I particularly like the video they ma... Ver mais
Staff were all very friendly, helpful and knowledgeable about the vehicles. We didnt feel pressured into anything. Forecourt and salesroom was clean and tidy. We were offered refreshments. We had our... Ver mais
Detalhes da empresa
- Concessionária
- também em
- Concessionária Honda
- Concessionária Mitsubishi
- Concessionária Seat
- Concessionária Volkswagen
- Revendedora de carros usados
Escrito pela empresa
Cox Motor Group is one of the biggest motor dealer groups in the North West. We are a family run business with over 20 years experience providing quality main dealer cars as well as service and bodywork repairs.
Informações de contato
Reino Unido
- info@coxmotorgroup.com
- coxmotorgroup.com
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Super customer service at Lancaster Honda…
We are delighted to have bought a Honda CRV plug-in. We did our research beforehand, booked a test drive, but we’re not yet committed to purchase. However, Matt at Lancaster Honda was very engaging, informative & not at all pushy. We were able to agree a deal pretty easily & Matt supported us through the purchase & financing process over a couple of days and we look forward to our first new vehicle in over 13 years.
VW Customer Care
The customer service at VW as always, was both professional and genuine. Transaction was painless, hassle free and straightforward. Wouldn't expect anything else....
I purchased a used Honda CRV from Nick…
I purchased a used Honda CRV from Nick at Southport, excellent communication throughout the process, good price for the vehicle, would definitely recommend Nick and the team at Southport.
Fantastic Car, Fantastic salesman
The outstanding thing at Kendal Chery, has to be the salesman Andras Moricz, a very knowledgeable, helpful and friendly young man who tried his best to sell me a car and it was unfortunately not his fault I didn't buy one, it was the fact I would have had to wait 3 months to get a new car. Andras took me for a test drive in the Chery Tiggo 7 PHEV and demonstrated his knowledge of the car on a very pleasant test drive, he was not pushy which a lot of sales people are, and if they had got a car then he would have been one of the reasons I would have bought from them.
Thank you Andras for helping me buy a new car, just unfortunately not from you
Everything was simple.Everything was…
Everything was simple.Everything was explained and clear. A smooth efficient experience of buying a car. Would happily recommend them to anybody.
Mark has been excellent to deal with
Mark has been excellent to deal with. His customer service has been brilliant and I can’t thank him enough for helping us with everything.
The experience of buying a used car…
The experience of buying a used car from Kendal automart (Honda) was an easy process from initial viewing and test drive to collection. Sales consultant Elliot Cook was friendly and helpfull throughout, explaining everything. All staff i had contact with in branch were pleasant and welcoming. I wouldnt hesitate to use Kendal automart again.
Nice realership shame about Honda UK
I really like the car (Honda HR-V). I liked all the dealership staff.
I didn't like Honda's IT system and confusing communication. The car was placed in my basket, which gave the impression it would be mine. It then disappeared at that time I'd agreed to pay £300 for the service plan, only to be told that Honda had significantly increased the price to £1600. This was eventually sorted by the dealership and I did pay £300 as originally agreed. Buying this car was, at times, a stressful experience so I won't be buying A Honda next time. I'll go back to Audi with which I'd had a stress free experience since 2011.
Chery Blackpool
I’d just leased a Tiggo 7 Summit PHEV and wanted to take up the Chery three‑year service plan. The challenge was finding a Chery dealership that actually knew the offer existed, every dealership I had previously called either denied all knowledge of it or refused to help because the car was leased.
A post in the Facebook Chery Tiggo Owners Group recommended Chery Blackpool, so I rang them on the off chance at 4.55pm. I was put through to Donna Collen who, without hesitation, knew exactly what I was referring to. She answered all of my questions with an impressive depth of knowledge, arranged the plan, and took payment, all within fifteen minutes.
As promised, I received an email the following day asking me to “double check the details to ensure I have entered everything correctly. If there is anything amiss, please let me know and I will alter it immediately.”
Donna had also kindly updated my personal registration plate on the system, something I had been struggling to get done through Chery for RAC Recovery purposes.
Donna’s customer service skills and product knowledge make her an outstanding member of your team. Make sure you hang on to her.
Csilla was a fantastic salesperson
Csilla was a fantastic salesperson, she secured me a great deal on a new Tiggo 7 and I’m extremely happy with my purchase. She was friendly and helpful throughout - thanks again!
My experience with jay peachy at…
My experience with jay peachy at Southport chery as been excellent from start to finish.
7 days from purchase to driving away in our new car.
I’d Highly recommend chery and jay.
Honda Blackpool car purchase... assisted by Joe
On the look out for a car, I'd read about Honda cars, but didn't know we had a dealership in Blackpool... what a nice surprise to discover the Honda dealership and a car at the right price, age and so forth... I was assisted by Joe, able to ask lots of questions, take the car for a decent test drive, and also obtain all the documents I could ask for on finalising the sale. I am really grateful and glad. What a relief.
It is horrible when one starts to realise one needs a replacement car... so much to sort out and where on earth to look? ... But I felt that Blackpool Honda and Joe were very helpful and reassuring with my purchase. I would recommend Blackpool Honda Cars if you are looking for a car.
Cox honda blackpool avoid at all costs
Cox honda blackpool avoid at all costs
My farther and mother went to this branch to replace there old honda after 19 years when the decided on a purchase the going forwards and backwards to get a deal was crazy Andy the salesman was at the time polite but instead of coming up with a deal he kept on changing the figures my parents paid a deposit but the next day they went out and decided they wasn't happy went into another branch drove a car then set there heart on it got a better deal on there part ex and treated as normal people. I told honda blackpool my parents were not happy and they bought another car from the same group Andy sales manager was not happy called us time wasters asked me to withdraw and earlier review about his dealership or he could look into not returning my dad's deposit but now my farther who has worked hard all his life has not got his new car and the way I got spoken to and threatened was absolutely shocking and my parents even though the blackpool branch is nearer will never ever step foot in blackpool honda again avoid at all costs.
Excellent service from Mark
Excellent service from Mark.
Mainly communicated via phone, Mark was very helpful and friendly which was reassuring when purchasing my new car
Great customer service
I don’t live near the Kendal dealership but I was interested in a CRV that was advertised as “coming soon”. Csilla sent me a video of the car and made the process of part exchanging my car and purchasing the one advertised straightforward even though the majority of communication was by phone/email. Csilla was very pleasant to talk to and went out of her way to ensure I was dealt with promptly and professionally.
A very friendly experience changing our car
We were very pleased with the attention to detail and friendliness shown by Jo, when we bought our new HRV. In particular we were impressed by her efforts to find the right colour model for us. It all worked out very well. In fact, over a number of years, we have found the team at Kendal Honda to always be friendly and helpful.
However, we were less than impressed by the new ordering and paperwork system (The Hub?). It is tediously over-loaded with forms and the need for signatures. We have previously bought several Honda cars from this dealership without anywhere near as much effort. It would make us seriously consider any future purchases
Pleasant experience
The sales person and the person who came on the test drive were really professional and explained everything to do with the sale.
A very pleasant experience.
Just bought a car from Blackpool Honda…
Just bought a car from Blackpool Honda (my fourth) and as always it was a good experience. The staff are knowledgeable and helpful and went the extra mile to match my requirements. Particular mention for Joe who was a pleasure to deal with.
I recently purchased a VW Golf estate…
I recently purchased a VW Golf estate from Lancaster Volkswagen. I found tge staff very helpful, especially Ben, who took time to answer all my questions. I am very happy with my car.
All staff at Southport Honda Excellent
All staff at Southport Honda - but especially Ben, are excellent. Words do not do justice to the help, guidance and support they have given us during our recent purchase. I won't go anywhere else in future.
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