Excellent customer service from Andras. He was so helpful and friendly throughout the process. We particularly enjoyed his video messages! We bought a wonderful Civic at a great price and it was a st... Ver mais
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Veja o que dizem as avaliações
Thank you Mark for all your help and advice with buying my brand new shiny, black Honda Jazz. Your patience and courtesy were very much appreciated. Your professionalism, I take for granted. Thi... Ver mais
I have been a customer of Cox Motor Group Blackpool for many years and have purchased many cars used and new from them. I have also had my cars serviced there and I particularly like the video they ma... Ver mais
Staff were all very friendly, helpful and knowledgeable about the vehicles. We didnt feel pressured into anything. Forecourt and salesroom was clean and tidy. We were offered refreshments. We had our... Ver mais
Detalhes da empresa
- Concessionária
- também em
- Concessionária Honda
- Concessionária Mitsubishi
- Concessionária Seat
- Concessionária Volkswagen
- Revendedora de carros usados
Escrito pela empresa
Cox Motor Group is one of the biggest motor dealer groups in the North West. We are a family run business with over 20 years experience providing quality main dealer cars as well as service and bodywork repairs.
Informações de contato
Reino Unido
- info@coxmotorgroup.com
- coxmotorgroup.com
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No pressure approach to choosing and buying a car.
Smooth experience throughout the full process of buying the Tiggo 8. András was really knowledgeable and helpful from start to finish, making sure I was able to pick the car that suited me. He kept me in the loop throughout. Really appreciate the relaxed and consultative approach to car purchase which I experienced with András at Kendal Chery. Thank you!
Andras was great
Andras was great and provided a seamless experience until the end. We purchased the chery tiggo 8 and we are loving the car. Andras gave us all the information we needed and was super helpful throughout.
Good patient customer service by Jay
I took Mum out for a test drive
I took Mum out for a test drive of the new Super-N in the hope that I could convince her to trade in her old Jazz. Csilla was very helpful and friendly. She maintained good, respectful contact through the process without becoming a "pushy salesman" and I would be happy to recommend her and this garage to others 🙂
Complete from start to finish I cannot…
Complete from start to finish I cannot praise up enough the staff at Kendal Chery, so helpful and polite with great knowledgeof the car, and I'm loving my new Tiggo 8 Summit, its such a great car to drive
Special mentions to Andras and Csilla who were amazing
Customer service very good service very good would buy…
Customer service very good would buy again
Amazing Customer Experience | Blackpool Chery
Amazing Customer Experience.
Test drove a Chrry Tiggo 7 PHEV on my birthday and decided to purchase one. All throughout the process, Oliver from Blackpool Chery was helpful, informative and professional.
During the handover of the car, everything was explained to me in depth so that I would fully understand my new car. Oliver was there all throughout the process from the test drive, to the purchasing of the car fo the handover and I couldn't have asked for any better.
Overall, the experience of purchasing a car from Blackpool Chery was outstanding thanks to the team and especially Oliver for helping us out with everything.
⭐️⭐️⭐️⭐️⭐️
Sam did a BRILLIANT job from start to…
Sam did a BRILLIANT job from start to finish at Chery Kendal thankyou very much for all your help very much appreciated
We had a fantastic experience with Csilla Ilyes
We had a fantastic experience with Csilla Illyes at Honda in Kendal. She was incredibly helpful, knowledgeable and friendly, without any pressure or pushy sales tactics. She made the whole process easy and enjoyable, and really helped make our purchase such a positive experience. We wouldn’t hesitate to recommend Csilla — thank you!
Great experience has usual
Fantastic support from choosing the…
Fantastic support from choosing the right car for me to collection. Tom kept us updated throughout.
Excellent Experience
We recently attended Southport Honda to look at upgrading my wife's car. We were met by this very polite and respectful gentleman named Danny. Throughout the whole procedure he was very helpful with our requests.
Nothing was too much trouble and he made us feel welcome and not under pressure to buy.
A good knowledgeable, pleasant and helpful gentleman who would be an asset to any team.
Good car Sam never rushed me to make my…
Good car Sam never rushed me to make my decision and was very knowledgeable about the car
I recently bought a Honda Jazz from Cox…
I recently bought a Honda Jazz from Cox motor group, Southport the salesperson whom I dealt was Tom Flynn, I have rated five stars because of his professionalism and patience, there was no pressure he just dealt with the deal consummately would recommend him to any of my Family/Friends 👍thanks again Tim…
AVOID Southport Chery - Poor Service
If you have a gut feeling about walking away from a Dealer, then go with your gut 😀
I wish I went with my gut feeling and walked away from
Southport Chery (Cox Motor Group) and the Chery car brand.
From being told I was wasting the Salesman's time, to receiving a car not fit for purpose, it has ruined my experience, and I am paying for it now 😩
Chery Tiggo 7 PHEV
- Steering is veering to the left (was in Dealer and Wheels Aligned twice, but no fix as it was the same when I drove out of the Dealer).
- Sunroof has a rattling noise all round it when closed (Dealer said no fault found).
- Drivers Seat moves when accelerating, braking and turning. (Dealer said no fault found)
- Knocking noise in boot compartment (Dealer tightened locking mechanism, but it has just made it worse, as it clunks very loudly when opening and closing the boot).
- Paintwork chipped on a rear door handle (they replaced the handle after 4 months).
- Noise coming from the from the front wheels, that sounds like a bird is in there.
- The Supagard that was applied on the inside looks like a 2 year old slapped it on.
I rejected the car after 29 days, but the Dealer said they would replace it for me, as a 'gesture of goodwill'. They said they would need £500 extra for the newer car. I stupidly agreed to do this (but not the extra £500, as I know they made at least £3000 on my Part Exchange when they sold it).
This was in March.
I have now been advised that I can still exercise my rights to Reject the car, which I told the Dealer I would be doing but Southport Chery are saying they do not accept the rejection.
I am also going through the Finance Company's complaints procedure, and the Financial Ombudsman. I have also created a Facebook Page, if anyone would like to visit:
Southport Chery (Cox Motor Group) Poor Service
I really did not need all this stress, and should have been enjoying a new car.
I have now asked for a refund on the Service Plan I purchased, and was told it would take 2-3 weeks, as Chery would need to refund them first. This is incorrect, as my transaction was with them, but I will give them the time.
TRUST YOUR GUT😀— feeling stressed at Southport Chery.
Elliott and Mike were excellent
Elliott and Mike were excellent. Elliott took us all through the sales process, gave us a test drive in a similar car and answered all our questions. We have known Mike for several years and he facilitated the transaction perfectly.
Great service!
I enjoyed the experience of changing my car here. The process was both friendly and professional. I was impressed by the staff, particularly Nick and Olly.
Csilla the sales lady that handled the…transaction
Csilla the sales lady that handled the transaction was great explained everthing as we changed cars and part ex requirments 5star rating for her
thanksCsilla lovely to meet you
Mr hugh lawson
Very welcoming
Very welcoming, open, listening, transparent and co-operative. Possibly the best customer experience I've had in many years of car buying
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