Cox Motor Group Avaliações 

1.914
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Andras. He was so helpful and friendly throughout the process. We particularly enjoyed his video messages! We bought a wonderful Civic at a great price and it was a st... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thank you Mark for all your help and advice with buying my brand new shiny, black Honda Jazz. Your patience and courtesy were very much appreciated. Your professionalism, I take for granted. Thi... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been a customer of Cox Motor Group Blackpool for many years and have purchased many cars used and new from them. I have also had my cars serviced there and I particularly like the video they ma... Ver mais

Avaliado com 5 de um total de 5 estrelas

Staff were all very friendly, helpful and knowledgeable about the vehicles. We didnt feel pressured into anything. Forecourt and salesroom was clean and tidy. We were offered refreshments. We had our... Ver mais

Detalhes da empresa

  1. Concessionária
  2. também em
  3. Concessionária Honda
  4. Concessionária Mitsubishi
  5. Concessionária Seat
  6. Concessionária Volkswagen
  7. Revendedora de carros usados

Escrito pela empresa

Cox Motor Group is one of the biggest motor dealer groups in the North West. We are a family run business with over 20 years experience providing quality main dealer cars as well as service and bodywork repairs.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(1.914)

496 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

No pressure approach to choosing and buying a car.

Smooth experience throughout the full process of buying the Tiggo 8. András was really knowledgeable and helpful from start to finish, making sure I was able to pick the car that suited me. He kept me in the loop throughout. Really appreciate the relaxed and consultative approach to car purchase which I experienced with András at Kendal Chery. Thank you!

24 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Andras was great

Andras was great and provided a seamless experience until the end. We purchased the chery tiggo 8 and we are loving the car. Andras gave us all the information we needed and was super helpful throughout.

8 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I took Mum out for a test drive

I took Mum out for a test drive of the new Super-N in the hope that I could convince her to trade in her old Jazz. Csilla was very helpful and friendly. She maintained good, respectful contact through the process without becoming a "pushy salesman" and I would be happy to recommend her and this garage to others 🙂

11 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Complete from start to finish I cannot…

Complete from start to finish I cannot praise up enough the staff at Kendal Chery, so helpful and polite with great knowledgeof the car, and I'm loving my new Tiggo 8 Summit, its such a great car to drive

Special mentions to Andras and Csilla who were amazing

23 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Customer Experience | Blackpool Chery

Amazing Customer Experience.

Test drove a Chrry Tiggo 7 PHEV on my birthday and decided to purchase one. All throughout the process, Oliver from Blackpool Chery was helpful, informative and professional.
During the handover of the car, everything was explained to me in depth so that I would fully understand my new car. Oliver was there all throughout the process from the test drive, to the purchasing of the car fo the handover and I couldn't have asked for any better.
Overall, the experience of purchasing a car from Blackpool Chery was outstanding thanks to the team and especially Oliver for helping us out with everything.

⭐️⭐️⭐️⭐️⭐️

23 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience with Csilla Ilyes

We had a fantastic experience with Csilla Illyes at Honda in Kendal. She was incredibly helpful, knowledgeable and friendly, without any pressure or pushy sales tactics. She made the whole process easy and enjoyable, and really helped make our purchase such a positive experience. We wouldn’t hesitate to recommend Csilla — thank you!

15 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Experience

We recently attended Southport Honda to look at upgrading my wife's car. We were met by this very polite and respectful gentleman named Danny. Throughout the whole procedure he was very helpful with our requests.
Nothing was too much trouble and he made us feel welcome and not under pressure to buy.
A good knowledgeable, pleasant and helpful gentleman who would be an asset to any team.

8 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently bought a Honda Jazz from Cox…

I recently bought a Honda Jazz from Cox motor group, Southport the salesperson whom I dealt was Tom Flynn, I have rated five stars because of his professionalism and patience, there was no pressure he just dealt with the deal consummately would recommend him to any of my Family/Friends 👍thanks again Tim…

19 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID Southport Chery - Poor Service

If you have a gut feeling about walking away from a Dealer, then go with your gut 😀

I wish I went with my gut feeling and walked away from
Southport Chery (Cox Motor Group) and the Chery car brand.
From being told I was wasting the Salesman's time, to receiving a car not fit for purpose, it has ruined my experience, and I am paying for it now 😩

Chery Tiggo 7 PHEV
- Steering is veering to the left (was in Dealer and Wheels Aligned twice, but no fix as it was the same when I drove out of the Dealer).
- Sunroof has a rattling noise all round it when closed (Dealer said no fault found).
- Drivers Seat moves when accelerating, braking and turning. (Dealer said no fault found)
- Knocking noise in boot compartment (Dealer tightened locking mechanism, but it has just made it worse, as it clunks very loudly when opening and closing the boot).
- Paintwork chipped on a rear door handle (they replaced the handle after 4 months).
- Noise coming from the from the front wheels, that sounds like a bird is in there.
- The Supagard that was applied on the inside looks like a 2 year old slapped it on.

I rejected the car after 29 days, but the Dealer said they would replace it for me, as a 'gesture of goodwill'. They said they would need £500 extra for the newer car. I stupidly agreed to do this (but not the extra £500, as I know they made at least £3000 on my Part Exchange when they sold it).
This was in March.

I have now been advised that I can still exercise my rights to Reject the car, which I told the Dealer I would be doing but Southport Chery are saying they do not accept the rejection.
I am also going through the Finance Company's complaints procedure, and the Financial Ombudsman. I have also created a Facebook Page, if anyone would like to visit:

Southport Chery (Cox Motor Group) Poor Service

I really did not need all this stress, and should have been enjoying a new car.

I have now asked for a refund on the Service Plan I purchased, and was told it would take 2-3 weeks, as Chery would need to refund them first. This is incorrect, as my transaction was with them, but I will give them the time.

TRUST YOUR GUT😀— feeling stressed at Southport Chery.

11 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Elliott and Mike were excellent

Elliott and Mike were excellent. Elliott took us all through the sales process, gave us a test drive in a similar car and answered all our questions. We have known Mike for several years and he facilitated the transaction perfectly.

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service!

I enjoyed the experience of changing my car here. The process was both friendly and professional. I was impressed by the staff, particularly Nick and Olly.

7 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very welcoming

Very welcoming, open, listening, transparent and co-operative. Possibly the best customer experience I've had in many years of car buying

25 de agosto de 2026
Avaliação não solicitada

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