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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the firs... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Never had a problem with any issue that has come up, bought new headgear that didn't fit the other day (always take your mask in when u need a new one). called into the Morayfield store today ( Monday... Ver mais

Detalhes da empresa

  1. Fornecedor de Equipamentos médicos
  2. Serviços médicos municipais
  3. Fabricante de Equipamentos médicos
  4. Loja de Artigos Hospitalares
  5. Clínica do sono

Escrito pela empresa

CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The best price ever..

The best price ever... And quick shipping as a bonus.

7 de janeiro de 2025
logotipo da CPAP Direct

Resposta da CPAP Direct

Thanks for your review, David! We’re so pleased you found the best price and enjoyed our quick shipping.

Avaliado com 5 de um total de 5 estrelas

I miss ordered and they were so helpful…

I miss ordered and they were so helpful even when I was flooded in. They were very patient.

6 de janeiro de 2025
logotipo da CPAP Direct

Resposta da CPAP Direct

Thank you, Jan, for sharing your experience! We’re so glad we could assist you, even during a challenging time like being flooded in.

Avaliado com 5 de um total de 5 estrelas

Wonderful service

Wonderful service

31 de dezembro de 2024
logotipo da CPAP Direct

Resposta da CPAP Direct

Thank you, Noel, for your kind feedback! We’re glad we could provide wonderful service.

Avaliado com 5 de um total de 5 estrelas

Replacement cushions

Quick, easy delivery. Resmed p30i cushions as expected!

7 de janeiro de 2025
logotipo da CPAP Direct

Resposta da CPAP Direct

Thank you, Mel! We’re so glad your replacement cushions arrived quickly and met your expectations. If there’s anything else you need, don’t hesitate to get in touch!

Avaliado com 5 de um total de 5 estrelas

Toowoomba branch have sensational staff…

Toowoomba branch have sensational staff who are friendly, very knowledgeable & very helpful.
We highly recommend CPAP Toowoomba.

30 de dezembro de 2024
logotipo da CPAP Direct

Resposta da CPAP Direct

Thank you, Margot! We’re thrilled to hear that you found our Toowoomba team sensational and friendly. We appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Battery was delivered In a good time

Delivery was In a good time. I have an older machine. But charger . When everything turned off ( Heater hose, and Humidifier). Did run for 2 nights! Happy Camper. Thanks

30 de dezembro de 2024
logotipo da CPAP Direct

Resposta da CPAP Direct

Thanks for sharing your experience, Doug! We’re glad your battery worked perfectly for your setup. Enjoy the camp out!

Avaliado com 5 de um total de 5 estrelas

Super fast service

Super fast service. I placed my order and within a couple of hours it had been shipped.

6 de janeiro de 2025
logotipo da CPAP Direct

Resposta da CPAP Direct

Thank you, April! Super-fast service is what we strive for, and we’re so happy to hear your order was shipped within hours. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Good price fast delivery

Good price fast delivery

6 de janeiro de 2025
logotipo da CPAP Direct

Resposta da CPAP Direct

Thank you for the kind words, Lorraine! We’re delighted you found our pricing competitive and our delivery fast.

Avaliado com 2 de um total de 5 estrelas

the order was wrong

the order was wrong, I had to call them to rectify.

6 de janeiro de 2025
logotipo da CPAP Direct

Resposta da CPAP Direct

Hi Paul, thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the error in your order. We’re glad you reached out to us so we could rectify the issue. Ensuring your satisfaction is important to us, and we’ll use your feedback to improve our processes. If there’s anything else we can do to assist, please don’t hesitate to get in touch!

Avaliado com 5 de um total de 5 estrelas

Updated progress of order all the way.

I liked the updates on the progress of the order from packing to delivery. Thank you

3 de janeiro de 2025
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Resposta da CPAP Direct

We're glad you appreciated the order updates—we aim to keep you informed every step of the way. Thanks for sharing, Maree.

Avaliado com 5 de um total de 5 estrelas

Package was received intact in just a…

Package was received intact in just a few days and on time as promised.

2 de janeiro de 2025
logotipo da CPAP Direct

Resposta da CPAP Direct

Thanks so much, Pamela! We're glad your package arrived on time and in perfect condition. Your feedback is greatly appreciated!

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