My second attempt to purchase a replacement mask (online)was better than the first (out of stock and no correspondence to let me know), however I was overcharged when making a return on another occasi... Ver mais
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Veja o que dizem as avaliações
My order was unable to be completed, my refund of money paid was executed very promptly which was very much appreciated and last but not least.....I was sent a very appreciated gift 🤗. Thank you... Ver mais
One item was out of stock, but the staff member reached out to update me and check if I wanted all together or send what was available. The complete lot came quickly anyway, so I was happy with teh go... Ver mais
A empresa respondeu
CPAP staff are amazing, I accidentally ordered incorrect machine and received a text to inform me that they had my prescription from previous purchase of cpap years ago and asked me to contact them... Ver mais
Detalhes da empresa
- Fornecedor de Equipamentos médicos
- Serviços médicos municipais
- Loja de Artigos Hospitalares
- Clínica do sono
Escrito pela empresa
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Informações de contato
Victoria, Austrália
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4,7
Excelente
3 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service with professional…
Excellent service with professional approach
30 de janeiro de 2026
Timely delivery
28 de abril de 2026
My second attempt to purchase a…
My second attempt to purchase a replacement mask (online)was better than the first (out of stock and no correspondence to let me know), however I was overcharged when making a return on another occasion when exchanging it for the model I needed.I didn't want to make a scene over a few dollars so I accepted it. Purchasing spare parts from CPAP Victoria for me so far has not been a smooth experience.
27 de abril de 2026
Easy to order on line and promptly…
Easy to order on line and promptly delivered. Thank you.
28 de abril de 2026
Got F20 initially and worked for some…
Got F20 initially and worked for some time and started giving me issues ( air leaks )
Spent and got a Memory Form replacement and ended up the same issue.
28 de abril de 2026
It was great experience
It was great experience. Especially Jodie was very helpful taking me going through with my first journey with cpap machine.
26 de abril de 2026
My order was unable to be completed.
My order was unable to be completed, my refund of money paid was executed very promptly which was very much appreciated and last but not least.....I was sent a very appreciated gift 🤗.
Thank you Ruby for all your hard work🫡.
24 de abril de 2026
CPAP staff are amazing
CPAP staff are amazing, I accidentally ordered incorrect machine and received a text to inform me that they had my prescription from previous purchase of cpap years ago and asked me to contact them to check before sending to me. Thankyou so much for your care I changed order and now have correct cpap.
23 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Online ordering from Now on
The CPAP shop I went to was no help!
Just said go online.
After leaving work early to travel 30
minutes to and from only to leave wmpty handed ! i just thought I could buy my products. But no!
Anyway after looking up online I ordered my products and happy with me purchase
23 de abril de 2026
Resposta da CPAP Victoria
Hello,
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience.
We’re sorry to hear about the frustration you had earlier, especially after making the trip, but we’re so glad you were able to find what you needed with us and that you’re happy with your purchase 😊
If you ever need any assistance or have questions about your therapy or products, please don’t hesitate to reach out, we’re always here to help.
Warm regards,
The CPAP Victoria Team
Resposta da CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We’re so glad to hear you found everything quick and easy to locate and order, that’s exactly the experience we aim to provide 😊
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
The CPAP Victoria Team
Easy to order and prompt delivery
23 de abril de 2026
Resposta da CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re so glad to hear you found the ordering process easy and the delivery prompt, that’s exactly what we aim for 😊
We really appreciate your support and look forward to helping you again in the future!
Kind regards,
The CPAP Victoria Team
One item was out of stock
One item was out of stock, but the staff member reached out to update me and check if I wanted all together or send what was available. The complete lot came quickly anyway, so I was happy with teh good response.
20 de abril de 2026
Resposta da CPAP Victoria
Hello,
Thank you so much for your 5-star review!
We really appreciate your understanding and are so glad our team was able to keep you updated and give you options when one item was out of stock. Communication is really important to us, so it’s great to hear that made a difference 😊
We’re also happy everything arrived quickly in the end! Thanks again for your support, we look forward to helping you again in the future!
Best regards ,
The CPAP Victoria Team
Organised a click and collect of parts…
Organised a click and collect of parts was ready promptly and ease at pick up
19 de abril de 2026
Resposta da CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We’re so glad to hear your click and collect order was ready promptly and easy to pick up, that’s exactly the experience we aim to provide 😊
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
The CPAP Victoria Team
Resposta da CPAP Victoria
Hello,
Thank you so much for your review, we really appreciate your feedback!
We’re glad to hear Ruby was able to assist you well 😊 We do apologise for the inconvenience with stock availability, and we completely understand how frustrating that can be. We’re always working to improve our stock levels to better meet demand.
Thank you again for your support, and we hope to provide you with an even smoother experience next time!
Best regards,
The CPAP Victoria Team
Informative and helpful with set up of purchase. Ease of shared information within the locations.
Helpful with set up
20 de abril de 2026
Resposta da CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review!
We’re so glad to hear you found our team informative and helpful, especially with the setup and sharing information across our locations, that’s something we really strive to get right 😊
We truly appreciate your support and look forward to assisting you again whenever you need!
Kind regards,
The CPAP Victoria Team
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