Creditsafe Avaliações 

3.769
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had recent dealings with Jordan Watkins. Wow! An absolute credit to the company. Was clear concise and explained everything without trying to dazzle us with sales speak. Nothing was too much troub... Ver mais

Avaliado com 3 de um total de 5 estrelas

Quite pushy sales tactics. I understand the need to remain in the frame, but it feels a bit relentless to be contacted every day. The service is good and no issues with the site or the information off... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really happy with the service and advice we receive from Credit Safe. Our Account Manager, Graham, took the time to understand our Business and suggest a package and products that work for us. Great c... Ver mais

Avaliado com 5 de um total de 5 estrelas

I spoke with Andrew Ashcroft who was very informative and helped massively. He was very professional and helped us out very quickly, offered us a tailored package that's right for our business and e... Ver mais

Detalhes da empresa

  1. Agência de Informações de Crédito
  2. Serviço de crédito

Escrito pela empresa

As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(3.769)

425 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I have engaged the services of Creditsafe for a few years now and I have to say they are great to work with. Account Management is absolutely spot on - Dale Rosser is such a nice chap and an attentive Account Manager. No hard sell, but more of how can we help you and your business. I would recommend this company to anyone needing these services.

29 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer service

It has been a pleasure working alongside Natali Jones. She provided excellent customer service and was very helpful in accommodating our company's needs.

I look forward to collaborating further in the future as we work to improve our risk department and manage our exposure

28 de abril de 2026
Avaliado com 3 de um total de 5 estrelas

I was sold something while unwell that…

I was sold something while unwell that was nottfitted for my smal business.
There was a problem as the people did nopt tell me that my clients data was npot ghoing to be transferred direct to Companies House.
This has gone on for months since I contacted Creditsafe in December.

23 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Accounts

Had a welcome phone call to introduce the company before signing up. Great knowledge of how the full platform works and a quick demonstration run through on the first teams call/meeting.

20 de abril de 2026
Avaliado com 4 de um total de 5 estrelas

I had a great experience working with Nicole

I had a great experience working with Nicole and the Creditsafe system. From the start, Nicole was highly responsive, professional, and genuinely invested in ensuring we got the most value out of the platform.

The onboarding process was smooth, and she took the time to clearly explain the features and how they align with our business needs. What stood out most was her proactive approach and willingness to support whenever required.

21 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

ONE SIDED / FALSE T&C'S / CORRECT PRICES /

PLEASE NOTE WHATEVER PRICE THEY GIVE YOU IS FALSE. They offered the same package they offer to everyone to me for £300 + VAT.
It started of at £2400 + VAT for 12 months.
Then £1500 + VAT for 12 months
furthermore, they offered a £300 discount.
Did not proceed.

They then offered £500 , a written agreement was made via email however i did not discuss this with my partner. My fault for making a part payment

They took a part payment of £250 nett. After reading the terms and conditions it clearly states that i must log in to the services and accept the T&C's, if i have not i should have every right to cancel. However their T&C's are one sided! It states that a written agreement via email is not how this solidifies the contract and they still wont refund me.

After a discussion with my partner he decided that we will not need the services they offer.
So I asked for a refund.
They have not and will not refund me even though i have not used there services / logged in / signed or ticked their terms and conditions.

They then reduced the £500 bill down to £300 + the VAT. This was all so a member of the team could go on holiday as he needed one more sale. Creditsafe help UK team have not been helpful
They still have my money after i offered them an admin fee for wasting there time. I WOULD LIKE MY REFUND PLEASE AS I HAVE NOT USED THE APP, NOT LOGGED IN OR EVEN TICKED THE TERMS AND CONDITIONS

IF ANYONE IS GOING TO USE THEIR SERVICES MAKE SURE TO GET THE LOWEST PRICE THEY OFFER. THERE APP IS ONLY WORTH £25 +vat A MONTH. DONT BE FOOLED BY THE SALES TEAM.

23 de abril de 2026
Avaliação não solicitada
logotipo da Creditsafe

Resposta da Creditsafe

Hi Christian,

Thank you for taking the time to share your feedback. We’re sorry to hear that you feel disappointed with your experience and appreciate the opportunity to respond.

We would like to clarify that our pricing is tailored based on a number of factors, including the specific package selected, business requirements, number of users, contract length, and the level of access or data required.

As a result, prices may vary depending on the solution discussed, and offers made during the sales process are not “false” but reflective of different packages and commercial options available at the time.

We would also respectfully disagree with the suggestion that our services are worth only £25 + VAT per month. Creditsafe provides access to extensive business intelligence, credit risk data, monitoring tools, compliance solutions, and information sourced from multiple trusted partners and databases.

Unfortunately, the breadth and cost of obtaining, maintaining, and updating this data means it would not be possible to provide the service at the level described.

Regarding your concerns about the agreement and refund request, we take these matters seriously and would welcome the opportunity to review the details of your case fully.

As we are unable to discuss account-specific matters publicly, please email your company name, contact details, and any relevant correspondence to help@creditsafeuk.com so our team can investigate the matter thoroughly and respond directly.

We always aim to be transparent, fair, and helpful throughout the customer journey, and we appreciate all feedback that helps us improve.

Kind regards,
The Creditsafe Team

Avaliado com 5 de um total de 5 estrelas

Creditsafe is a great asset to our…

Creditsafe is a great asset to our business, giving us an insight into companies behaviours and whether it is safe to do business with them prior to engaging/committing to working with them.

17 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

We’ve been a customer of Creditsafe…

We’ve been a customer of Creditsafe since 2007 and it really has evolved with our business. From helping us to make decisions quickly to on-going monitoring of our customers.

Recently we’ve had an Account Manager called Baillie, the service we have received from her so far is quick, precise and knowledgable, she continues to find ways of streamlining our processes and ensuring that we’re on the right package without the sales techniques.

Compared with other credit checking systems we use, Creditsafe is a dream to work with

17 de abril de 2026
Avaliação não solicitada

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