I would give zero! I have been asking them to stop sending complaints in my behalf as I DID NOT instruct them to do so! Who can I complain to! It is infuriating and must be illegal??
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Veja o que dizem as avaliações
Emma Nash has been a massive help through a very stressful time with issues with having multiple claims with different companies. Emma was very quick to respond via emails and always gave me suppo... Ver mais
A empresa respondeu
A good company to deal with. They fully inform you throughout the process. Never fail to get back to you via email. Communications are first class. Customer service is great. Highly recommend this com... Ver mais
A empresa respondeu
I called to ask a question regarding the new claims against car right offs. Unfortunately Consumer rights solicitors does not offer this service, but instead of closing the call he asked may I give y... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.
Informações de contato
Merchants Warehouse, 21 Castle Street, M3 4LZ, Manchester, Reino Unido
- 0161 464 3509
- info@crsolicitors.co.uk
- crsolicitors.co.uk
4,4
Excelente
373 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Regular updates
Regularly updated and concise information from Paul.
16 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Great at his job nothing was to much…
Great at his job nothing was to much trouble for the guy I spoke to 😀
15 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated, and continues to help us provide an effective claim process.
Kind Regards
Consumer Rights Solicitors.
I missed a call so called back and…
I missed a call so called back and spoke to Emma, after security she updated me as to my case but I was impressed by her friendly and informative nature on the phone. It's always nice to speak to someone positive at the end of a long day!
15 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Paul. . I.e Mark P. .two Mercs ..
Aye. .top company keeping me informed and up to date etc. . Looking forward to the outcome by end of the year . .finger.s crossed . . .and Paul O Was v. Helpful ..(except a Gooner . Hahaha)
15 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us in continuing to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
Kept me up to date regularly
Kept me up to date regularly
14 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated and continues to help us provide an effective claim process.
Kind Regards
Consumer Rights Solicitors.
Your adviser was very helpful and made…
Your adviser was very helpful and made me feel comfortable well done Bryan
15 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. We do appriciate any feedback, as this is very helpful for us. If you would like to provide any further feedback to our email info@crsolicitors.co.uk on how we could have made your experience a 5 star service than 4. We would be happy to review & provide any resolutions where possible.
Kind Regards
Consumer Rights Solicitors.
Great service, friendly customer service agent
Very efficient, great service especially from the lady I spoke to on the phone, Brooke Wright, she was very helpful and very patient whilst waiting for myself to find an address on my phone.
15 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Paul helped me out with what I needed…
Paul helped me out with what I needed and got straight to the point. He was very helpful. Thanks
14 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
Emma was brilliant
Emma was brilliant. She corrected my error in no time.
14 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Paul was knowledgeable and helpful
14 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us. If you would like to provid any feedback to our email info@crsolicitors.co.uk on how we could have made your experience a 5 star service than 4. We would be happy to review & provide any resolutions where possible.
Kind Regards
Consumer Rights Solicitors.
Bryan Gave an update as to where the…
Bryan Gave an update as to where the claim is and was very informative. Get to chat to and ask relevant questions about the ongoing claim and potential outcome.
14 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Truly exceptional staff with the customers needs at the forefront of their business model.
I have dealt with (CRS) Consumer Rights solicitors for quite some time. In regards to their call handling team I have found them to be exceptional in every aspect. The young man I have spoken with on several occasions is called Paul and he is the epitome of the true professional. He is able to answer all my questions fully, has been regular in keeping me updated and has a fantastic attitude towards us the customers. He is an absolute 5 star representative of your company and I cannot praise him highly enough. Please pass along my gratitude and admiration to him for the outstanding service he provides. As my case draws closer to a final decision I would also like to endorse the company for the professional manner in which they operate. Thanks guys from a very grateful and appreciative customer!
14 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
Paul was very helpful and understanding…
Paul was very helpful and understanding to my call and query
14 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
We spoke to Byron over the phone who…
We spoke to Byron over the phone who explained and dealt with what needed to be done quickly and professionally.
11 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
All was explained very clearly and very…
All was explained very clearly and very polite.
11 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
hank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors
Great company
Great company. regular updates about the case.
Paul was very polite, and to the point.
11 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
I found the young man very pleasant
I found the young man very pleasant, talked through everything I needed to know
11 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Musa was very professional and quick to…
Musa was very professional and quick to provide the information and updates. Many thanks
11 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Brilliant communication
Brilliant communication. Still waiting for decisions from the Supreme Court, but I have been updated along the way. Cheers Amanda!
11 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Musa was a great help and went above…
Musa was a great help and went above and beyond!
11 de julho de 2025
Avaliação não solicitada
Resposta da Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
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