Consumer Rights Solicitors Avaliações 

372
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I have to say I have never spoken to anyone all I get is messages via text message asking me to sign a new file when click on the file there is nothing to say what I'm actually signing it's blank no e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A good company to deal with. They fully inform you throughout the process. Never fail to get back to you via email. Communications are first class. Customer service is great. Highly recommend this com... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Emma Nash has been a massive help through a very stressful time with issues with having multiple claims with different companies. Emma was very quick to respond via emails and always gave me suppo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I called to ask a question regarding the new claims against car right offs. Unfortunately Consumer rights solicitors does not offer this service, but instead of closing the call he asked may I give y... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

372 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(372)

154 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bryan was very helpful and answered…

Bryan was very helpful and answered every questioned I asked

5 de março de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Brilliant Customer Service from Bryan

Brilliant Customer Service from Bryan, thank you so much for helping with my query today, thank you for your patience and understanding.

With everything explained by Bryan, I feel knowledgeable about my claims going forward. Thank you

5 de março de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service

4 de março de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Avaliado com 1 de um total de 5 estrelas

scammers

I have never signed up for any claims service with your company, nor have I instructed you to act on my behalf in any capacity.
Despite this, I continue to receive emails from you discussing claim cancellations and associated costs. I have not given consent for you to represent me, contact me, or process anything in my name.
Your continued communication is unwarranted and unacceptable. Please cease all contact immediately and confirm in writing that my details have been removed from your system.
If these emails continue, I will treat them as harassment and report the matter accordingly.
Do not contact me again.

4 de março de 2026
Avaliação não solicitada
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Resposta da Consumer Rights Solicitors

Dear client,

We are sincerely apologetic to hear that you feel your experience with our firm has been less than satisfactory and caused you any concern.


We can assure you; we are a regulated firm. Which you can verify through our ‘SRA’ (Solicitors Regula on Authority) number: 639255, additionally our Company Number: 10610997 via the government’s website. Due to the nature of our firms’ regulations, we can not and do not practice by any means which could be misleading, 'scam' or fraudulent practices.

The details you have provided, are not the level of service we aim to provide. Unfortunately, we can not locate a case for you on our system, as your review does not include your full name. Therefore, we would appreciate if you could email your full name, any client ID references, and the details of your complaint to info@crsolicitors.co.uk. So we may investigate and resolve the issues you have raised, in line with our complaint’s procedure. Alternatively, you can call us to discuss and log your concerns on 0161 464 3509.
Kind Regards
Consumer Rights Solicitors

Avaliado com 5 de um total de 5 estrelas

The young gentleman was very helpful&…

The young gentleman was very helpful& explained the present situation re the car finance claim.
Excellent telephone manner & polite young man .
Many Thanks

4 de março de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Avaliado com 4 de um total de 5 estrelas

I'm a lady of advanced age and unsure…

I'm a lady of advanced age and unsure how to respond by email but Ayesha has been very patient and reassuring and is guiding me through the process.i now feel that the company has my interests very much in mind and I thank them for that.they continue with updates which are easily understood but if any doubt there is a readily available help desk.

4 de março de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Very nice company to work with and…

Very nice company to work with and ,they keep you informed.

3 de março de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.

Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

My claim.

Just spoke to Paul. He was polite and helpful.

2 de março de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Kept me informed throughout the process…

Kept me informed throughout the process feedback 10 /10

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

No pressure, Excellent Service

I have been kept updated throughout the process, appreciate the work carried out in a professional manor.
No pressure!

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

I am very happy with the phone call…

I am very happy with the phone call today. Paul was very helpful and very good . Plus can I just say to all the staff his the same . Brilliant services . And useful constructive feedback . Excellent.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Paul Omisesan was very helpful and…

Paul Omisesan was very helpful and patient and polite.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Is the way you communicate me l so…

Is the way you communicate me l so excited thank you

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

CRS have been informative with updates…

CRS have been informative with updates as to where i am in my potential claim

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

The company has always kept me up to…

The company has always kept me up to date in respect to my claim.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Good firm kept us in loop .

Good firm kept us in loop .always helpful and polite

2 de julho de 2025
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Dear Leslie,
Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Always kept informed

They always keep you informed of what's happening

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Dear John,
Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Josie was very helpful

Josie was very helpful

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

great service and they keep me updated

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Avaliado com 5 de um total de 5 estrelas

Honourable unlike Complex Law

CR Solicitors seem to be the most honourable of the Car Finance Claim companies. My Grandad who has cognitive issues signed up for a plethora of these via deceptive social media advertising and they got back within 3 hours, cancelled the claim, promised to not charge cancellation fees. It has made a difficult process much easier.

This is a contrast to companies like Complex Law who we're having to take to the SRA, Legal Ombudsman - they've been very hostile and insensitive.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Consumer Rights Solicitors

Resposta da Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback and kind words are appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

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