Everything fine, all procedures explained clearly and hope fully my hearing will be much better as treament takes effect
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This was my first time using the services of Crystal Clear Ear Clinic and I was so very impressed by the whole experience. Rebecca and Stephanie were both so very professional, friendly, reassuring an... Ver mais
The minute I stepped through the door Stephanie put me at ease , and all through the consultation she explained everything to me .I would highly recommend Crystal Clear to anyone , they are so profess... Ver mais
Excellent service and really brilliant patient care. Our son who has sensory issues was hugely comforted by the care and consideration during his treatment. Thanks so much x
Detalhes da empresa
Escrito pela empresa
We are proud to be offering a fully regulated, Nurse led ear care clinic in the South Tyneside and Sunderland area. We specialise in ear wax removal using Microsuction technology, irrigation and instrumentation. Our clinic is based in the heart of Whitburn Village and provides an environment that is relaxed and responsive to patients needs. We are passionate that ear care should be accessible to all patient groups, by also offering mobile clinics to care facilities and the house bound. Crystal Clear was founded by our experienced registered Nurse Rebecca Shields, with over 17 years of providing ear care in the community. Rebecca always strives to deliver the highest standard of care to patients and prioritises a personalised and holistic approach to ear care and wax removal. Our passion is to collaboratively work with NHS services and enhance ear care within the local community.
Informações de contato
6 North Guards, Whitburn Village, SR6 7BU, Sunderland, Reino Unido
- 0191 501 6619
- info@crystalclear-earclinic.co.uk
- crystalclear-earclinic.co.uk
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Excellent customer care
Excellent customer care - felt at ease and felt like I was in the hands of professionals. I always feel safe and cared for and great attention paid to ensuring everything is done carefully. Amazed every time when I can hear properly again!
Recommended by a friend
Recommended by a friend. Easy to book a prompt appointment. Only one issue; access a bit of a struggle for 96 year old mum but practitioner on hand to help. Lovely welcome, excellent environment. Rebecca was professional, patient and totally reassuring. Procedure carried out with full explanation given. Mum wears hearing aids but wasn’t hearing due wax build up. Immediate relief so important for mum and the family. Huge thanks; we highly recommend the service
Friendly but professional
Friendly but professional. Made to feel at ease without anxiety.
The experience was quick but very relaxed. Would recommend Rebecca to friends.
First class
After feeling unwell due to balance and vertigo I was recommended to call the clinic to get an appointment. The whole process and treatment was superb from start to finish, the team were so responsive and showed empathy and compassion to the problem I had with my ear. They explained what was happening and why I had been poorly then gave great advice on how best to look after my ears in the future. I would recommend this clinic - absolutely superb!
Very professional
Rebecca was very knowledgeable and professional, and put my 89 year old Dad at ease with her friendly conversation and explanation of his condition. As a retired healthcare professional myself, I can honestly say that I was all round impressed with Rebecca and the service! Many thanks
I recently visited Crystal Clear Clinic…
I recently visited Crystal Clear Clinic in Whitburn for ear wax removal and couldn't be happier with the experience. From booking through to the treatment itself, everything was seamless.
Stephanie was fantastic — friendly, professional, and took the time to explain exactly what was happening at every stage, which helped put me at ease. The treatment itself was quick and painless, and the results were immediately noticeable.
The clinic is spotlessly clean and the whole process felt very well organised. I wouldn't hesitate to recommend Crystal Clear Clinic to anyone in the area. I'll definitely be back.
Improved hearing
Easy to make an appointment. Location found easily. Pleasant. Knowledgeable staff. Put me at ease procedure improved my hearing. No pain associated with procedure. Will go again if needed.
Rebecca was professional and very…
Rebecca was professional and very informative. Could not fault my visit to Crystal Clear. Would not hesitate to recommend.
Excellent Service
Excellent Service, Initially recommended from a friend on social media . My right ear was intermittently blocked and slight loss of hearing due to wax build up turned out it was 100% wax build up in that ear and 90% in my left ear . All wax removed from both ears and full hearing returned in my right ear will definitely be using this service again as agreed in a yrs time as advised.
So worth it
Excellent service the girls were so professional and patient. I couldn’t have asked for better results.
I would highly recommend this clinic.
Great communication and a comfortable…
Great communication and a comfortable setting. Rebecca talked me through the procedure and made my appointment a pleasure. The difference in my hearing was instantly noticeable.
Great service
After having very little assistance from my GP , I was recommended to Crystal Ear Clinic by a friend. Treatment was excellent and Rebecca very friendly and professional .Not had a problem with ear since
Excellent service
Great service, friendly and professional. Would definitely recommend 👌
My appointment was 11th May 2026
My appointment was 11th May 2026. This was my second visit to Crystal Clear Ear Clinic my first being
last year.
Rebecca was very pleasant and friendly and well qualified.Her trainee was also very pleasant.
I had a lovely relaxed appointment. Well done.
Waxing Lyrical
So impressed with the whole treatment process from start to finish. Professional and friendly. Very good care taken and after care advice. Excellent service. ( 3rd appointment)
Ear micro suction
Would recommend this service. Rebecca is professional and very friendly making the the whole experience easy and comfortable. She explains everything and is clearly very knowledgeable . I had two plugs of wax cleared and felt brilliant afterwards. Thanks Tebecca.
Hear today, Hear better tomorrow …
First time having the ear wax removing so i was a little apprehensive but I was welcomed by Rebecca who talked me through the procedure.
The procedure lasted about 20 minutes and once done I could tell the difference.. I no longer had any discomfort.
The only problem I have now is I can hear when I'm being moaned at more clearer. If you are looking for a similar procedure I would highly recommend.
Rebecca gives a wonderful service
Rebecca gives a wonderful service. She's always cheerful and pleasant to talk to. The treatment has always been excellent.
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