Crystal Funeral Planning Avaliações 20

What could be a maudlin, depressing experience turned out to be professional and hilarious.

Everything explained clearly and Phil Clews clearly got my fatalistic "I'm dead, not my problem " mentality!

Great service and one off the list!

Following the recent passing of my uncle, who had raised me, a client suggested Crystal Cremations for the funeral arrangements. Having no prior experience with this, I found the Crystal team exceptional in guiding me step-by-step, ensuring I was always updated and managing the funeral and cremation with the highest respect and dignity. My family and I truly appreciated their outstanding service and empathy throughout such a challenging time. Many thanks.

Tim is an excellent individual; he explains things clearly and firmly, making it easy for me to grasp the process and potential outcomes. Additionally, he is extremely courteous.

When Catherine Cointre came to discuss their funeral plans with me at my home, Catherine was kind, caring and didnt pressure me into making a decision,she explained everything very well,would recommend Crystal funeral plans for sure,they are a very good professional company

We’re getting to a stage in life where we felt we really needed to take any pressure off our children & grandchildren regarding our future.
Having spoken to the team at Crystal Funeral Planning, and receiving the full options available to us, in simple, straightforward language, I can’t praise their professionalism and understanding enough. It’s a genuine relief knowing things are now in place for our future. I honestly don’t know why we waited so long.

Can’t thank everyone enough. So kind and attentive. It was exactly what my mother would have wanted. Safe, secure and now Shes is at peace. Bless you.

We've been thinking about a funeral plan for a while, spoke to several companies, Crystal was by far the easiest to deal and no fuss! and despite what others may advertise they are the Cheapest!! £1395 for a Direct Cremation plan!! Thank You !!

Excellent Service and Support

I recently purchased a pure cremation plan from Crystal Funeral Planning, and I couldn't be more satisfied with the service I received. From start to finish, the process was straightforward, transparent, and handled with professionalism.

The Crystal Team took the time to explain everything in detail, ensuring I fully understood my options without any pressure or hidden costs. Their compassionate and knowledgeable approach made what could have been a difficult decision much easier.

The affordability and simplicity of the pure cremation plan gave me peace of mind, knowing that everything will be taken care of when the time comes. I highly recommend Crystal Funeral Planning to anyone looking for a dignified, hassle-free funeral solution.

Sarah did a home visit to discuss and complete me and my husbands Wills etc.
Sarah was very easy to talk to, explained our options and answered all our questions. My husband and I decided we would complete LPA paperwork as we both felt this is very important to have in place after experiencing my dad not having it and the complications of dealing with finances . We really liked Sarah’s down to earth approach and there wasn’t any pressure put on us or hard sell to purchase the products available. I would definitely recommend Sarah and the company to anyone. We also found the cost of the products and service much less than expected especially after discussing with friends what they had paid with different providers.

Although my Dad changed his mind about continuing with the funeral plan the service he received was excellent! Tim (who dealt with my Dad) as well as the rest of the team were easy to talk to and delivered outstanding customer service. Thankyou

Having booked my Funeral plans, Wills and Lasting Power of Attorney I found the process simple and professional so much so I have now had family members also use Crystal Funeral Planning. Affordable and easy to sort 5 stars

Absolutely super professional friendly and speedy service .
Catherine and the Team are so helpful, knowledgeable and efficient
Making the process really easy and so smooth .
It’s something we all need to think about and I had been procrastinating about for a long time .
Made the process so smooth
Highly recommend to anyone .

The kind, compassionate and understanding treatment by the staff and in particular Catherine Cointre throughout this sad period was very much appreciated
We were kept updated at every stage

Our appointment with Tim was very helpful. He is patient and polite and the whole thing was dealt with in a friendly professional manner.
Nothing was too much trouble and all questions answered honestly.
I would recommend this company.

Tim was very helpful and Informative. He answered my questions and put me at ease with arranging my will, LPV's and funeral plan. I was surprised at how very affordable it all was. I definitely recommend this company.

Very good person is Tim he talk tough it so I could understand what would happen and how it’s works. And very polite person

A sad time but treated with respect. All went well. From start to finish would highly recommend this service

My uncle who brought me up, recently passed away and a customer of mine recommended I try Crystal Cremations to handle his funeral.
I had never done anything like this before and from start to finish, the team from Crystal guided me through each stage of the process, kept me fully informed as to what was going on and handled my uncles funeral / cremation with the upmost dignity and respect. The family and I couldn't ask for better service and understanding than what they provided for us during this difficult time.
Thank you

We found Catherine from Crystal Creations to be a very friendly, efficient and approachable woman who explained things very well and put our minds at rest over the creation of our wills. She revisited us again to go through the funeral plans which we found very useful when deciding which plan would suit our needs best. We would definitely recommend using Crystal Creations. Thank you Catherine for making it so easy for us.