RO is good way to purify tap water. Company makes a countertop model that is very nice. Hook up to a Watt pump to pump water thru it. Look for Countertop Reverse Osmosis System. I've had mine for 20 y... Ver mais
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Veja o que dizem as avaliações
I had no idea what system I needed so I forwarded my water analysis and advised I have a well. Stuart recommended a system but it was way over my budget. He worked with me and I bought a system.
Products are great. Customer service was excellent. A little pricey but things are expensive nowadays so understandable. You get what you pay for our drinking water at my house now is flawless. Even g... Ver mais
I use a single-filter countertop fluoride (and chlorine) filter. The original filter cartridge lasted longer than I had anticipated. When the water began tasting off, I ordered a replacement cartridge... Ver mais
Detalhes da empresa
- Fornecedor de filtros
- também em
- Fornecedor de equipamento para abrandamento da água
- Fornecedor de tratamentos para água
- Purificadora de água
Sobre Crystal Quest Water Filters
Escrito pela empresa
Pioneering water filtration technology since 1994
We make high-quality water the standard.
Crystal Quest has designed and hand-assembled water filtration systems in Georgia since 1994, under an ISO 9001 quality management system. We build everything from a countertop pitcher to full-scale desalination, and because we are the manufacturer, we match each system to the water it will treat instead of selling one product to everyone.
Find the right system Talk to a specialist
| Since 1994Founded in the USA | ISO 9001Quality management system | NSF-certifiedComponents in every system |
Why customers choose Crystal Quest
| ✓ | Designed and hand-assembled in the USA. Our systems are engineered and built in Georgia, not imported and relabeled. |
| ✓ | Built under ISO 9001, with NSF-certified components. A quality management system covers how every system is designed, assembled, and tested before it ships. |
| ✓ | Guaranteed Performance. When we recommend a system for your water, we guarantee the contaminant reduction it was chosen for. |
| ✓ | Factory-direct pricing. You buy from the factory that designs and builds the system, so there is no distributor or reseller markup in between. We pass that saving to you. |
| ✓ | Fast, free shipping. Most orders ship within a day or two, and residential orders over $150 ship free within the lower 48 states. |
| ✓ | Commercial and industrial grade, at every size. The same engineering and quality that go into our commercial and industrial systems go into every whole house and point of use system. A small system gets the same expertise as a plant. |
| ✓ | Matched to your water. Our specialists size a system from your water source, your concern, your space, and your flow needs, whether it is a home, a business, or a plant. |
| ✓ | Real people, for as long as you own the system. We do not just sell you a system. Our U.S. based specialists are with you every step of the way, by phone, email, and chat: choosing the right system, installation, and the ongoing care after it, for as long as you have it. Every system carries a one year limited warranty against defects in materials and workmanship. |
Find your solution
Every water source is different. Start with where the water comes from and what you want to change about it.
 Whole House Systems |  Point of Use Systems |  Reverse Osmosis Systems |
 Whole House RO |  Softener and Anti-Scale Systems |  Shower and Bath |
 Commercial |  Industrial |
| All residential systems | Replacement cartridges |
| Request a commercial quote | PFAS water filters |
Our Guaranteed Performance promise
On select systems we recommend for your water, if the system does not perform as intended, we make it right or take it back.
Read our Guaranteed Performance
Who we serve
The same engineering runs in a family kitchen, a restaurant, a hospital, and a municipal plant. You will find our systems at a national coatings manufacturer, the world’s largest environmental sustainability consultancy, a mechanical heart valve maker, a regulated public water utility, airline hub facilities, a natural history museum, universities, breweries, dairies, and municipal water plants.
HomesMulti-familyFood and beverageHotels and hospitalityHospitals and labsSchoolsFarmsManufacturingMining, oil, and gasMunicipal
Just a click away
Questions about your water or your system? Call (800) 934-0051, email help@crystalquest.com, or chat with us on crystalquest.com. Monday to Friday, 9am to 5pm ET.
Fresh Water Begins Here.
Our promise to you
Escrito pela empresa
- Built & Sold by the manufacturer, not a reseller
- Crystal Quest has designed, engineered, and hand-assembled water filtration systems in the United States since 1994, under an ISO 9001 quality management system.
- Matched to your water, not sold off a shelf
- Our experts can size a system from your water source, your concern, and your home or facility, so you buy what your water needs.
- Performance we stand behind
- Systems we recommend are covered by our Guaranteed Performance program, and every system carries a one year limited warranty against defects.
- Real people when you need them
- U.S. based product specialists answer by phone, email, and chat, Monday to Friday, 9am to 5pm ET, before you buy and for the life of your system.
- Fast and free shipping
- Most orders ship within a day or two, and residential orders over $150 ship free within the lower 48 states.
Our Guaranteed Performance promise
We guarantee the systems we recommend
On select systems our specialists recommend for your water, if the system does not perform as intended after installation, we work with you to make it right, and if we cannot, we take it back. Full terms: crystalquest.com/pages/our-guaranteed-performance
Informações de contato
175 Chastain Meadows Court #100, 30144, Kennesaw, Estados Unidos
- (800) 934-0051
- help@crystalquest.com
- crystalquest.com
Are you still drinking unfiltered water?
4,5
Excelente
174 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
So happy to find a place that carries a…
So happy to find a place that carries a external water filter that removes fluoride and many other things. It is much better than the standard filter that is inside the fridge. I hope you will always carry these external filters.
1 de setembro de 2026
Resposta da Crystal Quest Water Filters
Thank you for your review, Lauretta! We’re glad you found an external refrigerator filter that addresses fluoride and provides more comprehensive filtration than your standard refrigerator cartridge. We appreciate your support and look forward to continuing to provide these filters for you!
We've had a dual filter Crystal Water…
We've had a dual filter Crystal Water Filter installed in our kitchen sink for many years, and we enjoy the taste and health of filtered water. And whenever it's time to replace the filters, it's very easy to use Crystal Quest's web site to order new filters, which arrive in just a few days.
26 de maio de 2026
Resposta da Crystal Quest Water Filters
Brooks, it’s wonderful to hear that your double-filter system has served your kitchen for so many years! Just as importantly, we’re glad maintaining it has remained simple and that replacement filters arrive quickly when you need them. Thank you for making Crystal Quest part of your family’s daily water for so long.
Great products with super after sales…
Great products with super after sales support.
These people know clean water!!
1 de setembro de 2026
Resposta da Crystal Quest Water Filters
“These people know clean water” may be one of our favorite compliments yet! It means even more knowing that both our products and after-sales support earned your praise. Thank you for the incredibly kind words!
Resposta da Crystal Quest Water Filters
Monika, we’re sorry you remain dissatisfied, but the statement that the system “doesn’t work” does not reflect the issue documented in our communications. The concern brought to our team was that the approved 500-gallon storage tank would not fit through the installation access, not that the reverse osmosis system had failed to treat the water.
Once the sizing concern was raised, our team worked extensively to offer several possible resolutions. These included exchanging the tank for multiple smaller tanks, returning only the tank and sourcing an alternative locally, or returning the complete system. You ultimately chose to return only the 500-gallon tank while retaining the reverse osmosis system and the remaining tank-kit components.
We assisted with the return, inspected the tank, waived the applicable restocking fee, and issued a refund based on the amount actually paid for the individual tank after the affiliate discount, less the return-freight expense. Components that were retained could not be included in the refund for the returned tank.
We recognize that discovering the tank would not fit the intended space was frustrating. However, our records show that our team provided multiple options, made exceptions to our standard policies, and worked toward a fair resolution. Subsequent payment disputes have been handled through the appropriate financial channels, and we do not believe it would be productive or appropriate to disclose those details publicly.
We stand behind the extensive assistance and accommodations our team provided throughout this matter.
I always order by phone
I always order by phone, and the people are always very pleasant. I receive my shipments on time and it is always the correct order.
1 de abril de 2026
Resposta da Crystal Quest Water Filters
Tom, this is exactly the experience we want someone to have when ordering by phone: a real person, pleasant conversation, the correct products, and delivery when expected. We’ll be happy to share your comments with the team members who help handle those orders. Thank you for continuing to call on Crystal Quest!
Top notch customer service
The staff is always helpful and no question is stupid. If the right person is not available I will get a return call. My whole house reverse osmosis system works extremely well. It was a great value for the price.
18 de agosto de 2026
Resposta da Crystal Quest Water Filters
There truly is no stupid question when it comes to something as important and technically involved as your home’s water. We’re pleased that our team has made you feel comfortable asking for help, followed through with return calls, and has continued to support you after the purchase. Hearing that your whole-house reverse osmosis system is performing extremely well and proved to be a great value makes this especially rewarding. Thank you for sharing your kind words and trusting Crystal Quest.
We use our water filter every day
We use our water filter every day. This system of replacement is superior to every other system we have tried.
1 de setembro de 2026
Resposta da Crystal Quest Water Filters
The best filtration system is one that works well and is easy to live with every day! Hearing that you use yours daily and find the replacement process superior to every other system you’ve tried is an extremely kind compliment. Thank you for sharing your experience with us!
Great product.
product recommended by installing company of our whole house water softener. Equipment working great and water quality is amazing with this membrane antiscalant.
10 de agosto de 2026
Resposta da Crystal Quest Water Filters
A recommendation from an installation company that works directly with whole-house equipment is fantastic to hear. We’re very pleased that the membrane antiscalant is working so well with your system and that the difference in your water quality has been so noticeable. Thank you for sharing the results!
I have been using your filters for…
I have been using your filters for years, and am really satisfied with them. It seems to me that your processing, and shipping, have really stepped it up over the years.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Thank you, David. As a longtime customer, you’ve had a front-row seat to the improvements we’ve made over the years, so it means a great deal that you noticed a positive improvement in our processing and shipping. We’re always looking for ways to strengthen our operations and create a better experience for our customers, and those are a couple of areas our team has worked especially hard on. Thank you for continuing to choose our filters year after year, we look forward to continuing to serve you!
Disappointed,
I bought a system to wash my car because of the hard water we have in AZ. Unfortunately the system didn’t make a difference and I still get deep hard water spots all over my vehicle. Very disappointed and I feel tricked.
15 de agosto de 2026
Resposta da Crystal Quest Water Filters
Hi Jamie, we completely understand why continuing to see deep water spots would leave you disappointed. You purchased this system to solve a very specific and frustrating problem with Arizona’s hard water, and we never want a customer to feel tricked, misled, or let down.
We would like to send you a complimentary replacement DI cartridge. Based on what you’ve described, we believe replacing the cartridge may resolve the spotting, while also giving us a fresh and reliable baseline if any additional troubleshooting is needed.
In a situation like this, we would typically recommend comparing the incoming and treated-water TDS readings. Highly mineralized water can exhaust deionization resin more quickly, particularly when the incoming TDS or flow rate is high. Those readings can help us determine whether the media exhausted unusually quickly, water is bypassing treatment, or another part of the system’s configuration is affecting performance.
Please send us an email at help@crystalquest.com, call us at 1-800-934-0051, or submit a support request at https://crystalquest.com/pages/create-support-ticket so we can arrange the complimentary cartridge and help get your system producing the spot-free rinse you purchased it for. Thank you in advance for giving us the opportunity to investigate this and make it right.
Pampered by Clean Water
I love the comfort and soft feeling from showering with clean water. Thank you!
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
“Pampered by clean water” is a wonderful way to describe how a shower should feel. We’re delighted that the softer, more comfortable feeling of your shower water has made such a difference. Thank you for letting Crystal Quest be part of that experience!
A GREAT Company
The products are well made. Ordering from the company is easy. The product is shipped quickly and arrives at my house in great condition. Keep up the great work Crystal Quest!
5 de agosto de 2026
Resposta da Crystal Quest Water Filters
This is the complete experience we work to provide: a well-made product, straightforward ordering, prompt shipping, and equipment that arrives in excellent condition! Thank you for recognizing the effort behind each part of that process. We’ll continue working to earn that “great company” title!
No one reached back out to me about a…
No one reached back out to me about a broken arm spigot.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Colin, we’re sorry you did not receive a response. After reviewing what happened, we found that your message was sent to service@crystalquest.com, a legacy address that had been decommissioned and was no longer monitored or connected to our support-ticket system. As a result, your message did not generate a ticket or reach a team member for follow-up.
We apologize and please be known that your request was not intentionally ignored, but the gap in our email routing was ours to identify and correct. We appreciate your review bringing it to our attention. Our team will contact you directly to review the broken spout and arrange the appropriate replacement. For future assistance, please use help@crystalquest.com or our support form at https://crystalquest.com/pages/create-support-ticket.
On time delivery and consistent…
On time delivery and consistent products.
Thank you.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Consistency is important, especially when it comes to filtered water! We’re pleased that both the products and delivery have continued to meet your expectations. Thank you for relying on Crystal Quest and for taking a moment to share the experience!
CQWF is my go to source for quality…
CQWF is my go to source for quality water filters. Always excellent selection, fast shipping and superb communication. A+
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Being someone’s go-to is a privilege we never take lightly. We’re proud that our selection, shipping, and communication continue to earn that confidence, and we’ll gladly take the A+! Thank you for your continued support. We look forward to assisting you in the future!
I have relied on CQ for over a decade
I have relied on CQ for over a decade! They are wonderful! And the filters have successfully prevented recurring lymphatic infections from tap water! My water tastes great and I get compliments on it.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Thank you so much for your kind review. More than a decade of trust means an incredible amount to us. We’re so glad you continue to enjoy the taste of your water, feel confident in its quality, and even receive compliments on it! Thank you for allowing Crystal Quest to serve your water filtration needs for so many years!
I love & trust this filter on my…
I love & trust this filter on my faucet. My water has been tested and it is practically "high purity".
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Having your water tested and receiving results that reinforce your confidence in the filter is always incredibly reassuring. We’re so delighted that your faucet filter has earned both your trust and your enthusiasm. Thank you for for your review and sharing your experience!
Customer service and the products are great
Customer service and the products. The substitute products do not work and are a waste of money. These initially lasted me 7 yrs. I don’t use a lot of water. The others never blocked the chlorine and w/i a yr, I had to replace all of them.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Seven years of service from your original products is remarkable, and we’re glad they provided the chlorine reduction you were looking for. Your experience with the substitutes makes your decision to return to Crystal Quest especially meaningful. Thank you for recognizing both the products and the people behind them!
The directions were non existent
The directions were non existent. The quality was terrible particularly the ozone. The price was outrageous. The shipping was very slow
1 de maio de 2026
Resposta da Crystal Quest Water Filters
We’re genuinely sorry that this order left you feeling so disappointed. We apologize for the delayed delivery, as the wait you experienced is not representative of our normal fulfillment times. We also apologize that the instructions provided did not meet the standard of clarity and completeness you should expect from us.
We appreciate the constructive criticism. Our team is continuing to review and refine our product manuals, and feedback like yours helps us identify where additional detail is needed. In the meantime, our technical team is available to provide further guidance, supplemental schematics, and direct assistance with the setup and operation of the ozone component if you ever need anything.
As a gesture of goodwill and recognition of your overall experience, we would like to provide you with a $500 Crystal Quest store credit. Please email us at help@crystalquest.com) so we can have the credit issued and assist with any remaining product concerns.
Thank you for being a Crystal Quest customer. We hope you will give us the opportunity to resolve these concerns and leave you with a much better experience.
Resposta da Crystal Quest Water Filters
Sometimes the simplest feedback says exactly what matters. We’re pleased that the quality met your expectations, and we appreciate you choosing Crystal Quest!
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