Civil Service Insurance Society Avaliações 

1.454
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As I approach the magic age of 80 my existing travel insurance won't cover me & I have had good reports of CSIS. Their cut off age for a new policy is also 80, but once taken out, there is no age lim... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful, polite and friendly. Delighted with the price. Can't fault my experience so far. However, any insurance can only be really judged once you need to claim, which I have not experienced.

Avaliado com 5 de um total de 5 estrelas

Really quick response to my call. Friendly agent answered all my questions with clear, understandable replies. The whole process took less than 15 minutes. Very affordable which was a lovely surprise... Ver mais

Avaliado com 5 de um total de 5 estrelas

A friend told me about NFOP and the insurance managed by CSIS. We were looking for multitrip travel insurance that would extend beyond 80. We rang about the insurance and had a useful, friendly conver... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor de seguros
  2. também em
  3. Agência de seguros domiciliares
  4. Corretora de seguros
  5. Seguradora de Automóvel
  6. Seguradora de Caravanas e Motorhome
  7. Seguradora de Viagem

Escrito pela empresa

CSIS is a Not for Profit organisation which was founded in 1890 to provide great value car, home and travel insurance products to all current, former and retired Civil and Public Servants, and their partners. All employees of privatised companies are also welcome to try us, such as BT, Royal Mail, Network Rail, and many more. Being a Not for Profit organisation, all available profits are donated back into Civil and Public Service charitable organisations, helping you and those around you.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.454)

370 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

top class experience

great lady who understood my requiements and arranged exactly what was wanted in a speedy and most efficint manner
she is a real credit to the company 1st class experience and a great product .Many many thanks

28 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From my first contact with CSiS I…

From my first contact with CSiS I received exceptional service. Calls were answered promptly, information given was clear and understandable,Pricing and payment was managed very well by Spencer.
Overall I am very satisfied with CSiS and would recommend them.

6 de agosto de 2026
Avaliação não solicitada
logotipo da Civil Service Insurance Society

Resposta da Civil Service Insurance Society

Thank you for your wonderful review. We're delighted to hear that you received exceptional service from your very first contact with CSIS.

Providing clear information, prompt assistance, and a straightforward experience is something we strive for, so it's great to know this reflected in your experience.

Thank you for your recommendation and for taking the time to share your feedback. We truly appreciate your support and look forward to being of assistance whenever you need us.

Avaliado com 5 de um total de 5 estrelas

Very easy to apply for insurance

Very easy to apply for insurance, a bit old fashioned in that you have to apply on paper, although some people may find this easier. The acceptance came through quickly. Not yet had an opportunity to make a claim, shouldn’t have to.

3 de julho de 2026
Avaliação não solicitada
logotipo da Civil Service Insurance Society

Resposta da Civil Service Insurance Society

Thank you for your review and for choosing us for your insurance needs. We're pleased to hear that you found the application process straightforward and that your acceptance was issued quickly.

We appreciate your comments about the paper application form. While many members prefer this option, we understand that it's not everyone. If you'd rather not complete a form, our team is always happy to help arrange cover over the phone.
Thank you again for your feedback. We hope you never need to make a claim, but if you do, we're here to help.

Avaliado com 5 de um total de 5 estrelas

Was able to get through quickly

Got through on the phone quickly and explained what I required. The customer adviser took me through all of the process and gave an explanation at each stage.
The quote I received was satisfactory and I decided to go ahead with the insurance. At first I requested a monthly payment, but changed my mind after the event and it was not a problem to sort it out.

29 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New customers

Just taken a joint Europe policy for wife and I. Easy online process and decent pricing compared to our previous insurer but somewhat stripped out in terms of cover. £5K cancellation is just about OK for us but would have preferred the option for £0 excess (or a minimum claim value).
I guess the acid test will be if we ever need to claim.

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful on the telephone

Very helpful on the telephone. I was able to buy travel insurance after being turned down by countless companies. My husband is 2 years clear of cancer, so scans every 4 months. We also have the usual medical problems, eg. High BP, Cholesterol and type 2 diabetes. I found the cost was very reasonable, you can get insurance upto age 79.

5 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Mandy answered all my questions and was…

Mandy answered all my questions and was well informed about the product.
The whole experience of buying insurance by phone was quick & easy

5 de agosto de 2026
Avaliação não solicitada
logotipo da Civil Service Insurance Society

Resposta da Civil Service Insurance Society

Thank you for taking the time to leave a review. We're delighted to hear that Mandy was able to answer all your questions and provide clear information about the product.

It's also great to know that arranging your insurance over the phone was a quick and easy experience. We pride ourselves on providing a personal service and making the process as straightforward as possible for our members.

Thank you for your feedback. We're always striving to provide a 5-star experience, so if there's anything we could have done to make your experience even better, we'd love to hear from you.

Thank you again for choosing CSIS.

Avaliado com 5 de um total de 5 estrelas

Very easy to join

Very easy to join. Love the fact we don’t have to answer a large number of often stupid or repetitive questions. Perfect for those of us of a. Retain age who, though still generally fit and active, do take the odd prescription medication.

14 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good service and fair price

The website was easy to use and I obtained a promising quote for home and building insurance. When I phoned the wait was quite long but worth it, the staff member Hannah was helpful and purchase was completed over the phone. This made me feel more confident, we had been with our previous insurer for over 20years and were no longer able to afford the premium.
The premium seems to be a good price and we are pleased to use this company.

21 de julho de 2026
Avaliação não solicitada

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