Cwtchy Covers Avaliações 203

Cwtchy covers replaced our lid back in October, we had an issue with the insulation materials gathering inside the cover. We looked at the new one, realised it felt stronger and more sturdy than the original one, set to put it away for a month or two. Upon set up in January, we discovered the replacement was too small. After contact with the company and explained via email the issue we faced, within two weeks we were in receipt of the second replacement, this time a more snug fit than the original one. We are happy with the quality of the product and believe this would last longer, especially as these items are not cheap to purchase. Karen provided great communication with a friendly and helpful manner and we are pleased that our issue is resolved.

Very efficient. Had an issue with size of cover but it was dealt with quickly and new cover sent out straight away. Great service from friendly people.

This grey leather cover is like the “icing on the cake”. My cwtchy insulated cover has allowed me to keep my Intex inflatable hot tub in use throughout the Winter. It’s like a duvet. Now it all matches my Decking which is really neat. I’m so impressed with the quality of both covers. Thank you all.

Excellent service. The product had an issue several months after purchase they happily replaced the next day.

Excellent company, I brought the jacket for my wave spa and it fits perfect, very easy to fit as well. It has made a big difference to the heating of the hot tub, it only takes about half an hour to go up 2 degrees, very impressed, highly recommend.

cwtchy what?
cwtchy what? who are you and why are you spamming my email?
edit; what do you want from me, what aditional info? I've never bought anything from you so you tell me why you spamming my email?
edit2; yes insulation and more is another spammer. I've unsubscribed every time I got email from u and yet still got spam and why you passing my email to your sister company? Did I let you? Don't expect to change my rating.

We purchased a Egg Insulated Cover Jacket for our Lay-Z-Spa Hawaii Airjet (Egg Pump). Took only 2 days to dispatch, which when you consider these are made to order, is excellent turnaround! Ordered on the Tuesday and arrived on Friday, next day delivery.

Unfortunately our spa decided to die during the particularly cold day/night Thursday and had to be binned. Called up Cwtchy Covers and spoke to a very polite and understanding lady who accepted the return of the unused cover, and even covered the return postage cost!!! Wow, couldn’t ask for better customer service!

I can honestly say customer service and product is up there with the best! The cover was really good quality and such a shame we didn’t get chance to use it.

Thanks so much for your understanding Cwtchy Covers, we will definitely buy another one of your high quality covers when we get a new tub!

Dan, Bexley.

I Bought a jacket last year for our 4 person hot tub and it made such a difference! We recently upgraded to a larger version and Karen dealt with making and sending me out a extension piece to add on to the jacket. It was sorted out with no hassle and great service. I would definitely recommend this company for a A-Class service!!👌

Brilliant product- made such a difference to my heating bill. Means I can use my spa through the winter - best time to be in it 🥰

Great product, great performance, very pleased, will use again

Amazing covers I can now leave my hot tub in a set temp after using it and know it will only drop a little in temp if any
We now leave hot tub in and save money on bills
Highly recommend covers

These covers are a godsend, they look amazing and save me a fortune in electricity bills and protect the hot tub against the elements

Excellent service, items arrived quickly and are helping my hot tub remain warmer for longer at least!

Great product. Well made and saves a fortune on electric. Highly recommended and pays for itself

I own a Lay-Z spa Hawaii and with the recent energy price increases, was looking for a way to reduce running costs. Even before the cold weather I noticed the heater was almost running all the time in the pump. However, after putting in the lid and sides from Cwtchy Covers the heater hardly ever runs. It has made a huge difference to how often the heater runs. Also stops the Lay-Z spa lid getting full of water.

Would recommend.