Ordered some teak furniture protector to help maintain my garden table & chairs. Items arrived super quickly & enabled me to get on and restrain it all. I have always used this product each year,... Ver mais
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I always thought that Cyan looked top of the range, and now that we have bought a table and chairs I can see that this company really is just that. The furniture is very well made and robust while be... Ver mais
A empresa respondeu
We keep coming back to Cyan Teak furniture as we know we can rely on the quality and we love the styles they offer. Glad we could buy the same chairs again this time to expand our set.
A empresa respondeu
Great outside table umbrella. Good quality materials and really solidly built. Looks great & price ok too. Would recommend.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cyan is a leading manufacturer and supplier of high-end teak and wicker garden furniture to homes, luxury hotels, spas, resorts, local authorities, schools, restaurants, clubs and so on. We’re competitively priced, with a strong commitment to bio-diversity and sustainable growth.
Informações de contato
Unit 8, Gateway Business Park, Station Approach Road, CR5 2NS, Coulsdon, Surrey, Reino Unido
- 020 8655 6240
- customer.care@cyan.co.uk
- cyan-teak-furniture.com
4,8
Excelente
307 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything was as ordered and went…
Everything was as ordered and went really well.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your review Tony!
We're so pleased to know that everything went smoothly and that your order arrived as expected.
We hope you enjoy your furniture for many years to come.
Don’t buy from anywhere else
Don’t buy from anywhere else, amazing quality, price, customer service and delivery…
I buy many products from them for my tennis club…they will last a life time if treated well…
20 de agosto de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you so much for your review David!
We're delighted to hear that you're so pleased with the quality, value and our customer service. It's wonderful to know that you continue to choose us for your tennis club, we really appreciate your continued support!
We hope your furniture continues to serve you well for many more years to come.
Excellent service
Excellent service, lovely bench and perfect for what i needed
28 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your lovely review.
We’re delighted to hear that you’re pleased with your bench. It’s great to know you were happy with the service too.
We hope you enjoy your new bench!
I would 100% recommend Cyan Teak Furniture
I was recommended to Cyan Teak Garden Furniture by the United Synagogue Burial Society, as I wanted to commission a memorial bench at a cemetery to be placed next to the grave where my baby granddaughter is buried. She died of a rare cancer in summer 2025. From the moment I dealt with Cyan, they went above and beyond in every communication I had with them. When I had some queries as I was filling in the online order form, I called and all of the queries were answered immediately and efficiently. I placed the order and was amazed that the delivery took place only a matter of a week or so later. They liaised with the cemetery directly at my instruction about the delivery and they even sent me a photo of the bench in place on the day. Nothing was too much for them. I then called after delivery to ask some questions about how to care for the bench and try to keep it from discolouring and a lovely lady called Sarah was so helpful and gave me all the information I needed, then emailing me with various useful links. I would 100% recommend Cyan to anyone wanting any kind of outdoor furniture - it was a pleasure to deal with them.
20 de agosto de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you so much for taking the time to share such a thoughtful review Lydia. We’re truly sorry for the loss of your granddaughter, and we feel honoured that you chose us to create a memorial bench in her memory.
We’re so pleased we could make the process as straightforward as possible, from answering your questions and liaising with the cemetery to ensuring the bench was delivered and placed as arranged. We’re also glad Sarah could help with your questions about caring for the bench.
Your kind words about our team and service mean a great deal to us, and we’re very grateful for your recommendation. We hope the bench provides a lasting and peaceful place to remember your granddaughter.
I was recommended this company as they…
I was recommended this company as they had supplied benches for the Church where I wanted to place one. The firm were brilliant from start to finish and nothing was too much trouble which is what I needed. They delivered exactly as promised and the price is great!Can recommend 100% !!!
12 de agosto de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thanks so much for your fantastic review Diane!
We're delighted to hear that you were recommended to us and that everything went smoothly. It's wonderful to know you were pleased with the service, delivery and price of your benches.
Thank you for your recommendation. We hope the benches get lots of use!
Easy to deal with
Easy to deal with, quick delivery and on time and excellent products
25 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your lovely review Debbie!
We're delighted to hear that you are pleased with the quality of your products and that your order arrived quickly. We really appreciate your kind feedback.
Top Quality Garden Furniture
First time dealing with Cyan and probably wont be the last. Excellent product; well made teak outdoor table and chairs; haven’t found a single knot in the timber. As a retired engineer i liked this: all four table legs were individually labelled, meaning they are custom fit. Cute :-)
[a tip if you plan to dismantle for winter storage: mark the legs and the frame with carpenters marks - ie use a screw driver to make a discreet indent on leg and frame: I to I , II to II, III to III, IIII to IIII ].
The build quality is pretty good for outdoor carpentry; it is rock-solid with absolutely no joint flex. While i much prefer the grey ageing finish aesthetically; practically i oil outdoor timber, principally because its good quality, and, it aint cheap. So worth spending a bit of time keeping it clean and well oiled at the end of each season (paying particular attention to the leg endgrain).
The company its self is very good to deal with; while the highest praise by far goes to the be-spoke delivery man - what a cracking bloke! Went the extra mile and helped me carry the furniture behind the property before helping assemble the table. What a refreshing change from generic couriers like DPD where half the stuff is either bust up or missing.
Would i buy again? yes without question.
23 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for such a detailed and thoughtful review Gareth. We’re delighted to hear you’re so impressed with the quality and construction of your teak table and chairs, and that your first experience with us has been such a positive one.
It’s particularly lovely to hear your kind words about our delivery driver. We’ll be sure to pass this on to him.
We really appreciate your recommendation and hope you enjoy your furniture for many years to come. We look forward to welcoming you back again in future!
Quality Hardwood garden Parasol
Purchased a garden Parasol. Top quality very large. The delivery service was in house and spot on. Highly recommend.
22 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your fantastic review Jon!
We’re delighted to hear you’re so pleased with the quality of your parasol and that the delivery service was just as you’d hoped.
We really appreciate your recommendation and hope you enjoy your parasol throughout the rest of summer.
Build quality very good
Build quality very good. Looks even better than pictures. Had to carry it up my steps with the driver, was heavier than I thought.
28 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your review Kenneth.
We're delighted to hear you're impressed with the quality of your item and hope you enjoy it for many years to come!
This has to be one of the fastest turn…
This has to be one of the fastest turn round of any order for an item of furniture. Order over the weekend delivered on the Tuesday.
Both items in stock. delivered by Cyans own vehicle and the driver placed the items onto our driveway. He then asked if we needed any help placing the items in the garden. A positive experience all round. Great quality products at good price.
14 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you so much for your lovely review Paul!
We're delighted to hear that you were impressed with the quick delivery and quality of the furniture. It's also great to know our driver was helpful.
We really appreciate your review and hope you enjoy your furniture for many years to come!
Good quality garden chairs
Good quality garden chairs. Well designed, sturdy and practical. Also very helpful Customer Service.
13 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your wonderful review Alan!
We're delighted to hear you are pleased with the quality of your chairs. It's also great to know our customer service team were helpful - we'll be sure to pass these comments onto them.
We hope you enjoy your chairs for many years to come.
Quality furniture
Only down side was 2 day delivery slot, but very good quality furniture.
Driver also very helpful.
Wound definitley buy from them again.
17 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Hi Erica,
Thank you for your wonderful review! We're so pleased you're happy with the quality of your furniture and that our driver was so helpful.
We also appreciate your feedback about the delivery window. Most of our deliveries are booked for a specific day, although some longer-distance routes do require a two-day window.
Thank you for your understanding, and we hope you enjoy your new furniture!
Unhelpful and evasive
Purchased two large cantilever parasols but were incredibly unhelpful/evasive when I needed to see if one could be repaired, the call agent who was clearly speaking directly to a director came back and said "they don't take phone calls" So there you have it spend a considerable amount of money with Cyan and they are not interested after they have your money-avoid!
29 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Hi Andy,
Thank you for your feedback. We are sorry to hear that you were disappointed with your recent contact with us.
We do always try to assist customers where possible, including with products purchased some time ago. In this case, the cantilever parasols were purchased around six years ago, and unfortunately, we no longer hold the replacement fittings required for that model.
We appreciate this was not the answer you were hoping for, and we are sorry if our communication came across as unhelpful. That was not our intention. While we are unable to supply discontinued replacement parts in this instance, our team did review the enquiry and provided the information available to us at the time.
We remain committed to supporting our customers wherever reasonably possible and are sorry that we could not offer a repair solution on this occasion.
Kind regards,
Cyan Teak Furniture
Great garden bench well made
Great garden bench well made. Fast service and helpful staff. Highly recommend Cyan.
8 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your lovely review, Tina!
We're delighted to hear you were happy with both the quality of your bench and the service you received from our team. We really appreciate your support and hope you enjoy your bench for many years to come.
Extremely helpful customer service
Extremely helpful customer service. Listened, sorted out the issue and I couldn’t be happier. Very pleasant lady who dealt with my query. Phone answered promptly. No hold music, no AI generated chat, just helpful human being who was understanding and accommodating. On top of which, we love the furniture. So all in all very satisfied.
13 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Hi Louise,
Thank you so much for your incredibly kind review. We're delighted we were able to resolve the issue for you and that you felt so well looked after throughout. Your comments mean a great deal to us, especially as we pride ourselves on offering friendly, personal customer service.
It's wonderful to hear that you love your furniture too. Thank you again for taking the time to share your experience.
Very poor delivery of table and 4’chairs.
The furniture is extremely good quality. A higher price tag than other companies but it’s a quality item - table + chairs. Extremely heavy. In have given the company 1* as the delivery service was appalling! One man delivered it at 7am and expected me to help him carry it from the truck to the garden and claimed i had agreed to it which I most certainly hadn’t. He reluctantly brought the 4 x chairs through to the courtyard/ not even the garden and moaned - 50m from the van!
If an item requires 2 people to deliver it then pay and charge customer for 2 man delivery BUT don’t send 1 angry driver to deliver it and expect an old lady to help him!
He subsequently tore open the box and left it in the lane ! Who knows why!
A pity delivery was such a shoddy experience
Following on from your reply - to be clear - the driver did NOT make any arrangement with me. / nor did you / about having assistance with the delivery. His paperwork stated that I had agreed to assist with the delivery which I very much did not
IF you make only a kerbside delivery - then make this clear - which you did not !
The “!narrow alleyway” you describe is NOT that narrow and is clearly accessible.
A 7am delivery at the far end of Cornwall was of course a surprise - and the driver was most rude !
So yes - a disappointing delivery and clearly he has lied to you about access
This was kerbside only and his paperwork was incorrect to say I would assist.
You need be much more clear about it being kerbside ONLY
I wouldn’t have ordered it on that basis !
22 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your feedback. We're pleased to hear that you're happy with the quality of your table and chairs, although we're sorry that your delivery experience left you feeling disappointed.
Having reviewed the delivery, we understand our driver spoke with you beforehand to agree the delivery arrangements and where the furniture would be placed. We also send a delivery email in advance asking customers to ensure there is suitable access and assistance available if required for particularly heavy items.
In this case, access to the garden was via a narrow alleyway, meaning our delivery trolley could not be used. Despite this, our driver carried all four chairs through by hand, which was beyond what would normally be expected in those circumstances. We're sorry that the experience did not meet your expectations, as this is never the impression we want to leave.
We appreciate you taking the time to share your comments, and we're glad you're enjoying the quality of your furniture.
Very good quality teak patio chairs
Very good quality teak patio chairs, ordering & delivery was first class. Thank you.
4 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you very much for your lovely review. We're so pleased you're happy with your new teak patio chairs, and it's great to hear everything went smoothly from order to delivery. We really appreciate you taking the time to share your experience, and we hope you enjoy your furniture for many years to come.
Really well made beautiful furniture
Really well made beautiful furniture: both chairs and a Lutyens-style bench - and lovely cushions to go with them. Good value for money. Came well-packed and the very helpful delivery driver helped move the bench into position.
2 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your wonderful review Carroll.
We're delighted to hear you're so pleased with your chairs, bench and cushions. It's also great to hear that our delivery driver was helpful - we'll be sure to pass these comments on.
We hope you enjoy your furniture for many years to come!
We bought a folding table and parasol
We bought a folding table and parasol. Fabulous quality and fabulous service. Highly recommend
1 de julho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your lovely review Marion!
We're delighted to hear you're so pleased with your table and parasol. Your recommendation means a lot to us and we hope you enjoy many relaxing days outdoors with your new furniture.
Quality bench, convenient delivery - will purchase from them again
I found Cyan online as they had exactly what I was looking for. I've now received my order and both ordering and booking delivery were very straightforward (they deliver themselves and booking delivery is arranged via an e-mail link sent after ordering). Delivery was on time and the deliver driver was helpful and friendly (despite the hot day). I appreciated the provision of care instructions on the site before ordering as well as linked on important information. One month in, I am very happy with the item and definitely plan to use Cyan Furniture again in the future.
20 de junho de 2026
Avaliação não solicitada
Resposta da Cyan Teak Furniture
Thank you for your fantastic review Keith!
We're delighted to hear you found exactly what you were looking for and that everything was straightforward. It's especially lovely to know our driver made a positive impression and that you found our care information helpful.
We're so pleased you're still enjoying your furniture a month on, and we look forward to helping you again in the future.
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