Excellent company. The bracelet was made to such high quality and the correspondence was excellent. Always kept up to date with despatch, delivery. I brought the wrong bracelet but the customer servic... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve got 5 cycolink split bracelets - 3 for me and 2 for my grandchildren. They’re excellent value for money and the colours are really good quality as are the bracelets materials all round. The mag... Ver mais
I purchased as a gift and the 1st time the recipient put it on the strap coating cracked around the buckle, I made cycolinks aware and a replacement was sent no quibble and very apologetic. Yes it wa... Ver mais
Updated review: Delivery took 1.5 months instead of ~2 weeks. I wish there would’ve been more info about delays right from the start. However, once I got in contact with the company, they explained th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Cycolinks, we create high-quality jewelry inspired by cycling and the open road. Whether you're a dedicated road cyclist, a weekend rider, or a motorbike enthusiast, our collection of bike chain bracelets, necklaces, and cycling-inspired gifts lets you wear your passion beyond the ride. Built for durability and style, our pieces reflect the strength and freedom of life on two wheels. With worldwide shipping and free returns, we make sure your experience is as smooth as your ride. Check out our collection at www.cycolinks.com. #RideWithCycolinks 🚴🏍️
Informações de contato
Reino Unido
- info@cycolinks.com
- cycolinks.com
4,4
Excelente
106 avaliações
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
LOVE LOVE LOVE my chain bracelet!!!!
LOVE LOVE LOVE my chain bracelet!!!!! Customer support is WONDERFUL!!!!! THANK YOU SO VERY MUCH!!!!!AAA+++
17 de outubro de 2025
Needed larger size
Ordered two of the rustic color bracelets, although they did fit they were still just a little tight, so I got in touch with customer service and Deb was very helpful in giving me a couple of options. The bracelet is very comfortable to wear and looks great.
20 de novembro de 2025
Avaliação não solicitada
Brilliant company
Brilliant company, the products are lovely and customer service is fantastic, it feels so personal. I would highly recommend Cycolinks!
19 de novembro de 2025
Avaliação não solicitada
Customer Support
I bought the steel version of the bicycle chain bracelet, and it arrived with broken pins. Cycolinks was so responsive and supportive it was really unbelievable. They made me MORE than whole within a day. The bracelet is perfect, really nice finish, great motion, weight, color etc...just perfect. I will wait to see if the link pins can withstand rough and tumble because that's how it going to get worn...but I was already prepared to fix it as it was definately a keeper but Cycolinks fixed it for me. Thanks.
13 de novembro de 2025
Avaliação não solicitada
Resposta de Cycolinks
Hi Stuart,
Thanks so much for the awesome feedback — really appreciate you taking the time to share it.
We’re all about making sure our customers feel looked after, and it’s great to hear we hit the mark. Glad to know the bracelet’s holding up and getting the proper rough-and-tumble treatment it was built for!
Ride safe,
Neil
Owner, Cycolinks
This team is absolutely amazing!!!
This team is absolutely amazing! I measured my wrist incorrectly and when I emailed them for advice, they gave me three amazing solutions to choose from. Not only were they helpful, but really fast to respond and even faster getting the solution sorted. There customer service is second to none! Being from Canada and this being an American company, I tend to be hesitant to order in case the product needs an exchange. Cycolinks made me feel like I could order from them 100 times and I would be taken care of every time.
Keep up the amazing work team, there will be a lot of riders that appreciate it!
13 de novembro de 2025
Avaliação não solicitada
Resposta de Cycolinks
Hi KC,
Wow — thank you so much for the kind words! That really means a lot to us.
We’re a small, passionate team here, and hearing feedback like this makes all the hard work worth it. We’ve always got your back — no matter how many times you order.
Appreciate you big time,
Neil
Owner, Cycolinks
Nice pieces
The pieces arrived very quickly, and they are as showed in the photos.
14 de outubro de 2025
Resposta de Cycolinks
Thanks, Sandra! All the best
Neil
Cycolinks
Resposta de Cycolinks
Hi Rafael,
Muchas gracias por tu comentario — nos alegra saber que quedaste satisfecho con la forma en que resolvimos el problema del envío. ¡Agradecemos mucho tu confianza!
Thanks again for your support!
Best regards,
Neil
Owner, Cycolinks
Resposta de Cycolinks
Hi Susan & Richard,
So glad to hear you love yours — that’s what it’s all about! Thanks a ton for the support, and here’s to many more miles with your Cycolinks gear.
Cheers,
Neil
Owner, Cycolinks
Love the wooden bicycle.
Love the wooden bicycle.
Gave as a present to a cycle mad friend and it looks fabulous in his lounge.
Arrived quickly and very well packaged.
Customer service excellent.
Thanks very much.
16 de outubro de 2025
Resposta de Cycolinks
Hi Nicola,
Thanks so much for the lovely feedback! We’re really glad to hear the wooden bicycle was a hit — sounds like it found the perfect home. Appreciate you mentioning the packaging and service too — that means a lot to our small team.
All the best,
Neil
Owner, Cycolinks
Such gorgeous product
Such gorgeous product, colors are amazing. Thank you. 2 motorcycle and bike riders, we love it.
14 de outubro de 2025
Resposta de Cycolinks
Really like to hear these kind words Josefina, glad you like the items :)
Bought this for my great grandson as he…
Bought this for my great grandson as he is a BMX rider all over the United States had been wanting a necklace as he just turned 10 really thought cool as did also good value for the price
14 de setembro de 2025
Resposta de Cycolinks
Hi Roberta,
That’s such a great gift — your great grandson sounds like a real little legend on two wheels! We’re honoured you chose one of our pieces to mark his 10th birthday. Thanks so much for the kind words and support!
Best wishes,
Neil
Owner, Cycolinks
great company ST1 CLASS
11 de setembro de 2025
Resposta de Cycolinks
Thanks David! Means a lot to us as a small biker run team!
Neil
Cycolinks
Owner
I never received what I ordered
I never received what I ordered. I have emailed the company and they are not responsive. I would like to get either what I ordered or a refund.
14 de setembro de 2025
Resposta de Cycolinks
Sorry your order was delayed i can confirm the cutomer was notified of the delay which was succesful, sorry again somethimes this can happen James
Great company to deal with
Great company to deal with - item arrived in good condition , as expected.
The bracelet looks exactly as the pictures, and heavy too , really happy with the product.
11 de setembro de 2025
Resposta de Cycolinks
Hi Cl,
Really appreciate the great feedback — glad to hear the bracelet lived up to expectations! Thanks for choosing Cycolinks and for being a part of the ride.
Cheers,
Neil
Owner, Cycolinks
Cyclolinks bracelet
Love the Cyclolinks bracelet, exactly as described and very good quality
16 de setembro de 2025
Avaliação não solicitada
Resposta de Cycolinks
Hi there! 🚲
Thank you so much for taking the time to share your wonderful review of our Cyclolinks bracelet. We're thrilled that the product met your expectations and that you're enjoying its quality.
As fellow bikers creating jewelry for bikers, hearing positive feedback like yours means the world to us! 🏍️✨
Best regards,
Neil, Cycolinks
Great product(silver bike chain bracelet)
It did take long because it was made to order . However, there was great communication during the whole process. The chain bracelet is shiny and durable. Thank you, Cycolinks.
14 de setembro de 2025
Avaliação não solicitada
Resposta de Cycolinks
Hi Schmidt! 🚲
Thank you for sharing your experience with our silver bike chain bracelet. We're delighted to hear that the made-to-order process, though taking some time, was accompanied by great communication. Our commitment to crafting unique, durable pieces that cyclists and bikers love is at the heart of what we do!
The shine and durability you've noticed are exactly what we aim for in every piece. We appreciate your patience and kind words. 🛠️✨
Best regards,
Neil, Cycolinks
Resposta de Cycolinks
Hi Michael,
Thank you so much for your fantastic 5-star review! We're thrilled that you found our product to be of good quality and a great fit. As a biker designing jewelry for fellow enthusiasts, hearing positive feedback like yours means everything to us.
Thanks for being a part of the Cycolinks community! 🚲🛠️
Best regards,
Neil
Cycolinks
Resposta de Cycolinks
Hallo Mw. Kloppenburg,
Hartelijk dank voor uw geweldige review! We zijn blij dat u onze ketting van hoge kwaliteit vindt en tevreden bent met de snelle levering.
Als fietser en motorrijder die sieraden ontwerpt, is uw waardering zeer belangrijk voor ons. Bedankt dat u voor Cycolinks kiest!
Vriendelijke groet,
Neil
Cycolinks
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.