Very poor service. Paid additional for 2-3days delivery. And its already 4days and still no sign of delivery. When contacted customer support, the response were blunt. If unable to keep up with the p... Ver mais
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Veja o que dizem as avaliações
Well priced, good choice of options, helpful comparison tools, range of strengths is good too. Quick and easy postage, loved it!
I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Ver mais
A empresa respondeu
I wouldn’t buy from anywhere else. Where other companies charge huge amount for contact lenses, Daysoft have kept prices low, reduced unnecessary packaging and kept the same great service for years no... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.
Informações de contato
Livingstone Boulevard 5, G72 0BP, Blantyre, Reino Unido
- 01698714895
- CustomerCare@daysoft.com
- daysoft.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This company is great
This company is great, quick and prompt delivery and a great price.
We have a repeat prescription that always arrives on time , very happy with our contact lenses

Resposta da Daysoft Contact Lenses
Daysoft increasing the price and cherry on the cake, the shipping is no longer free?
l am a regular customer with Daysoft.
l got in touch with them to inform them that things are not improving:
Unfortunately l can see that the company is visibly increasing the price of the contact lens from £8.32 in May 2024 (Box 32 lenses), £8.64 a box in Oct 2024, £ 8.96 in January 2025. They are increasing the price and cherry on the cake, the shipping is no longer free, disappointingly it is £1.99. How could this be possible?
Hence time passes and Daysoft instead awarding fidelity customers, makes their customers spending more money, seriously?
Does this mean Daysoft is looking to lose regular customers?
Best wishes.
Don't waste your money
Where do I start..... the container pot they come in is so small and fidlery it's hard to open and get them out. The lenses are so big hard to put in my eyes, by 4 hours they have to come out because my eyes and lenses are so dry wont be buying again worst contact lenses I have ever brought

Resposta da Daysoft Contact Lenses
4-5 years of excellent service
I've been using Daysoft for the last 4-5 years now and I've never had a problem at all - the website is easy to navigate, use and remembers my prescription for quick reordering.
Recently, I had a couple of lenses which had dried up in the packaging and could not be used. I contacted Daysoft and had a reply within 24 hours and some replacement lenses out within 72 hours.
Keep up the good work, I'll continue to use and recommend to others.

Resposta da Daysoft Contact Lenses
Quality gone down the drain
Quality gone down the drain, price increased 40% in 3 months.
EDIT: DAYSOFT ATTEMPTED TO FLAG THIS REVIEW AND GET IT REMOVED BUT TRUSTPILOT DETERMINED IT WAS LEGITIMATE. SHAME ON YOU DAYSOFT FOR ATTEMPTING TO CENSOR YOUR OWN CUSTOMERS. NEVER USING YOU AGAIN.
Quality has declined considerably over recent years
Have been wearing Daysoft for over 10 years. They used to be fantastic, and at a much cheaper price other brands. However, in the past year in particular, I've noticed that frequently I have to disgard a large portion of the lenses, as they have arrived torn or damaged. The materials used must be weaker, as it seems that they are getting damaged on transit. Now I'll often have to disgard about 1/3 of the lenses in the packet, so I'm thinking of looking elsewhere.
Quality has gone down over the years and the price keeps going up
The quality has definitely got worse over the last few years -
And it seems to be every time I login to re-order my lenses THE PRICE HAS GONE UP. The reason everyone started using DaySoft - they were affordable and quality -
But now they are pricing themselves alongside the premium brands.

Resposta da Daysoft Contact Lenses
I’ve been using Daysoft lenses for a…
I’ve been using Daysoft lenses for a month now, and at first I was apprehensive but I couldn’t be happier! The lenses are incredibly comfortable, even for extended wear throughout the day. They keep my eyes feeling fresh without any irritation, which is something I’ve struggled with in other brands. (The dry scratchy - want to rip them out kind of feeling)
The affordability is another standout feature—it’s amazing to get such high-quality lenses at a fraction of the cost of others on the market. The ordering process is super easy, and delivery is always prompt, making the whole experience seamless.
Overall, I highly recommend Daysoft lenses to anyone looking for comfort, quality, and affordability. They’ve definitely become my go-to!
Fyi I do use my glasses sometimes just to give my eyes a break

Resposta da Daysoft Contact Lenses
Always great service with great prices.
Always great prices ,always a speedy fast service and more importantly the contacts are comfy and over the years has given me no problems. Also worth mentioning is how easy it is to order from their website and super easy to re order same contacts. Well worth checking daysoft out and see how they can serve you.

Resposta da Daysoft Contact Lenses
I ordered the wrong lenses in error
I ordered the wrong lenses in error, I ordered minus rather than plus lenses over Christmas. Marc caught them at dispatch, cancelled the order and refunded me, perfect!!
I had already placed a second order for the correct lenses which arrived today. Speedy, speedy delivery, thank you.
Great service, wonderful communication with common sense, thanks Marc for making my mess up so easy and straighting it out with out fuss.
All the best for the New Year.

Resposta da Daysoft Contact Lenses
Quality went downhill
I used this brand of contact lenses for several years with no complaints. Unfortunately in the past few months the quality of lenses went down. I had lenses splitting half in my eye. Those were different batch orders as first I thought I just had some faulty batch.
Removing broken contact lense was pain on the backside so I won't be buying again.
I’m very happy with the high standard…
I’m very happy with the high standard of customer service provided by Sandra on the telephone who efficiently made my purchase much easier and faster. Thank you

Resposta da Daysoft Contact Lenses
I was having problems getting order…
I was having problems getting order done on line . Phoned customer support and got a lovely young woman who helped me get my order done. Been with the company for years and first time I’ve had a problem .

Resposta da Daysoft Contact Lenses
Declining quality
I used to buy these and was happy with them. The last few times I found that they split upon removing them. The quality seems to have gone down. Gone back to the high street brands.

Resposta da Daysoft Contact Lenses
Price increase
Great lenses with reliable service although slightly disappointed by the considerable price increase in the course of 6 months. In May 2024 I bought daily disposables for 1 month for £16.64 and in November the same order cost £19.91 due to increase in the prices of lenses themselves and newly introduced additional shipping cost.

Resposta da Daysoft Contact Lenses
Really really bad quality
Really really bad quality, don’t cheap out on your contacts. Get good quality branded ones,

Resposta da Daysoft Contact Lenses
Easy to order service
Easy to order service. East to fit. Good instructional videos. Lenses are very soft and can split easily if not careful when handling them. Have on a couple of occasions split whilst wearing though this is rare.. overall good lenses and good service.
FANTASTIC PLACE
FANTASTIC PLACE, STRAIGHT FORWARD FOR PLACING AN ORDER, KIND CUSTOMER CARE PERSON, SWIFT DELIVERY, GOOD PRODUCTS

Resposta da Daysoft Contact Lenses
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