Great experience all round , love the quality products and with a good range of choices it's easy to update the tired old doors that we inherited to really good solid handsome doors that are a plea... Ver mais
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Veja o que dizem as avaliações
Very easy company to communicate with. Their driver, Clive, was prompt, polite and helpful. Tracking system for delivery was excellent. Arrived right at the start of the allotted time, which was ve... Ver mais
A empresa respondeu
My door was delivered on time by two great guys who were helpful, knowledgeable and pleasant. I couldn’t ask for anything better. Thank you!
Appalling from start to finish. Despite ordering 10’s of thousands of £ of oak from UK Oak Doors, my one oak fire door, delivered from Deanta couldn’t have been a worse experience. On a first attempt... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service
Informações de contato
Deanta UK Limited, 400 Lancaster Way Business Park, CB6 3NW, Ely, Reino Unido
- 01353 698602
- marketing@deanta.co.uk
- deantawood.co.uk
4,5
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Avoid buying from denta door suppliers
Avoid buying from denta door suppliers. Really bad service from delivery driver won't even help me put the under shelter left outside in the rain.
28 de abril de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Samad,
Thank you for your feedback, and we’re very sorry to hear about your recent delivery experience. This is not the level of service we aim to provide.
We understand how frustrating it must have been, especially with multiple doors involved, and we apologise that this was not handled properly.
We will be sure to pass your feedback onto the necessary teams to ensure this can be rectified going forward.
Kindest Regards,
The Deanta Team
Absolutely first class
Absolutely first class. Great product, beautiful quality, good trimming alliance (much bigger than the competition), reasonable prices, fast delivery, well packaged, good driver, arrived in perfect condition. 10/10. My only suggestion is to also offer frosted glass.
24 de abril de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Afternoon John,
Thank you so much for the fantastic review. We're delighted to hear that the quality, sizing, packaging, delivery, and overall experience all hit the mark for you.
We appreciate your feedback regarding the frosted glass and will be sure to pass this on when it comes to expanding our range.
Thanks for taking the time to share your experience.
Kindest Regards,
The Deanta Team
Don't buy
Don't buy
Terrible company
Terrible products
Terrible service
23 de abril de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Sam,
This review does not reflect the standard Deanta operates to.
Deanta works solely through approved stockist partners, who manage orders and transactions according to their own processes and requirements. As such, decisions relating to orders are made at stockist level.
Feedback is reviewed as part of our ongoing quality checks, and we continue to work with our partners to maintain consistent standards across the network.
Kindest Regards,
The Deanta Team
Deanta were brilliant
Deanta were brilliant. Great service,(again) Great product.
17 de abril de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Christopher,
Thank you so much for your lovely review. We're delighted to hear you had another great experience with us and that you're happy with the product. We really appreciate you being a returning customer.
Kindest Regards,
The Deanta Team
Resposta da Deanta UK
Good Morning Tommy,
Thank you so much for your review. We’re delighted to hear you had a great experience with our delivery driver. We’ll be sure to pass your kind words along to the team.
Kindest Regards,
The Deanta Team
Great delivery
Delivery when it finally happened was great.
The mistake was buying from Buildworld... big mistake.
Delivery guy was brilliant, any doors I need I'll buy direct now I know about them.
15 de abril de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Andy,
Thank you for your kind feedback. We're really pleased to hear that the delivery itself went smoothly and that our driver made a great impression. We’re sorry to learn that your experience with the stockist caused frustration along the way.
We appreciate you taking the time to share and look forward to assisting you further in the future.
Kindest Regards,
The Deanta Team
Fantastic experience with Deanta
Fantastic experience with Deanta, ordered my doors on Monday delivery was arranged for Wednesday and got an email to say they would be delivered between 10 and 12 and the driver phoned to say he was 5 minutes away. Very friendly delivery driver.
1 de abril de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Afternoon George,
Thank you so much for your fantastic review. We’re delighted to hear that your experience with us was smooth from start to finish. It’s great to know your delivery was arranged quickly, arrived exactly within the promised time window and that our driver made everything even easier with a call ahead.
We really appreciate you taking the time to share your feedback and we’re thrilled you’re happy with both the service and the delivery. Enjoy your new doors.
Kindest Regards,
The Deanta Team
Your driver went over & beyond what I…
Your driver went over & beyond what I expected him to do, he singly handed carrier all 15 of my solid Oak doors into my garage for me…. A big credit to the company!!
20 de março de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Miles,
Thank you so much for your fantastic review. We’re delighted to hear that your driver went above and beyond for you. Carrying all 15 solid oak doors into the garage single‑handedly is no small task, and he’ll be thrilled to know his hard work made such a positive impression.
He truly is a credit to the team, and we really appreciate you taking the time to share your experience. We will be sure to pass your kind words onto him.
Kindest Regards,
The Deanta Team
Doors delivered satisfactory
Doors delivered satisfactory, Paul the delivery driver very nice and my husband helped him put the doors in the garage.A good service.
19 de março de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Patricia,
Thank you for taking the time to leave such a fantastic review. We’re really pleased to hear your doors were delivered safely and that Paul made a great impression. We appreciate that your husband was able to give him a hand getting everything into the garage too.
We’re delighted the service met your expectations and truly appreciate your feedback.
Kindest Regards,
The Deanta Team
Clive, our delivery driver
Our delivery driver, Clive, was excellent. Our house is not easy to find and although the satnav directed him a mile down the road he used his common sense.
The delivery spot was quick but not a lot of notification given. It all worked well for me though.
19 de março de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning,
Thank you for your brilliant review. We're delighted to hear that Clive took such great care with your delivery. He'll be pleased to know that his initiative made a real difference.
We appreciate your feedback regarding our notifications and will be sure to pass this onto the correct team, despite this it's great to hear that everything still worked smoothly for you. Thank you for taking the time to share.
Kindest Regards,
The Deanta Team
Fabulous customer service.
Fabulous customer service.
Phone call in advance of despatch, followed by tracked delivery which arrived on time.
Delivery driver couldn’t have been more helpful, and the door was exactly as advertised. 10/10
17 de março de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Malcolm,
Thank you for the fantastic feedback. We’re delighted to hear you had such a smooth experience, from the advance call and tracked delivery to the on‑time arrival. It’s great to know our driver was so helpful and that the door matched your expectations perfectly.
We appreciate your recommendations and thank you for taking the time to share.
Kindest Regards,
The Deanta Team
Very happy with the doors
Very happy with the doors. I was kept informed with the delivery time and the delivery men were very helpful and very friendly. Would recommend
17 de março de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning James,
Thank you for the lovely review. We’re delighted to hear you’re happy with the doors and that our delivery updates and team made the experience smooth and friendly.
We really appreciate the recommendations and appreciate that you took the time to share.
Kindest Regards,
The Deanta Team
Good solid doors
Good solid doors, price very competitive, excellent delivery, delivery driver really pleasant, no issues at all. Will definitely use again.
17 de março de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Paul,
Thank you for the great feedback. We’re really pleased to hear you’re happy with the quality of the doors and found our delivery service excellent. It’s wonderful to know our driver made such a positive impression too and we will be sure to pass your kind words onto them. We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
They were really helpful with my actual…
They were really helpful with my actual order, arrived sooner than thought and the best bit, they use a genuinely friendly and polite delivery driver. Who knew they were still a thing.
16 de março de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Guy,
Thank you for the fantastic review. We’re really glad the order process was smooth and that your delivery arrived earlier than expected. It’s great to hear our driver made such a positive impression and we will be sure to pass on your kind words. We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Once the order was placed Deanta…
Once the order was placed Deanta delivery was great.
The driver was polite helpful and caring I cant praise him enough.
The doors are well made just fitted one at the moment with 6 to go, the oak Prefinshed doors are really nice.
I would definitely use Deanta again.
Mike.
13 de março de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Mike,
Thank you so much for your great review. We’re delighted to hear your delivery went smoothly and that our driver made such a positive impression. It’s also fantastic that you’re happy with the quality of your new oak prefinished doors.
We really appreciate your recommendation and will be sure to pass on your kind words.
Kindest Regards,
The Deanta Team
Excellent quality door great delivery
Excellent quality door and professional delivery team friendly helpful great guy. Highly recommended!!
5 de março de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Damien,
Thank you for the brilliant review. We’re thrilled to hear you’re pleased with the quality of your door and that our delivery team made such a positive impression. It’s great to know they were friendly, helpful, and professional throughout.
We truly appreciate the recommendation and are delighted you had such a great experience.
Kindest Regards,
The Deanta Team
Good communication and pleasant…
Good communication and pleasant delivery driver. Very satisfied
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning,
Thank you for your fantastic feedback. We’re delighted to hear that you were kept so well‑informed and that your delivery driver made a positive impression. It’s great to know you’re very satisfied and we appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Delivered on time
Delivered on time, and the email updates included a link to a web page that showed where your driver was so you could meet them - which is really helpful when you live somewhere that’s hard to find - so many delivery drivers drive straight past my place. The driver was helpful too. Top job.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Morning Eamonn,
Thank you so much for taking the time to share this brilliant review. We’re really glad to hear your delivery arrived on time and that the live driver‑tracking made things easier, especially when a location can be tricky to find. It’s great to know the driver was helpful too.
We'll be sure to pass on your feedback to the team.
Kindest Regards,
The Deanta Team
Good communication throughout delivery…
Good communication throughout delivery and arrived at the precise time stated. Good tracking app. Driver was polite and respectful of property.
The doors are amazing and well worth the slight wait we had for one. Look extremely good quality and I can’t wait for them to be fitted
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Afternoon Diane,
We appreciate you taking the time to leave such a brilliant review. It's great to hear that you were kept so well informed throughout and using our tracking system resulted in a successful delivery.
We are so pleased to hear that you are so happy with the extremely good quality of your new doors and we will be sure to pass on your kind words to all teams involved. Thank you.
Kindest Regards,
The Deanta Team
Driver extremely helpful
Driver extremely helpful, walked the doors all the way down a narrow drive without complaint.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Deanta UK
Good Afternoon David,
Thank you for sharing such great feedback. It’s fantastic to hear that the driver was so helpful and willing to take the doors all the way down a narrow drive without any hesitation. We really appreciate you recognising the extra effort and we’ll make sure your comments are passed on.
Kindest Regards,
The Deanta Team
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