Debt Support DirectAvaliações 

22
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Hard sell at first, They promised the earth saying they will sort all your payments, they continued not to pay creditors correctly, and if you raise a complaint they hide behind a poor final respons... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank You very much Debt Support Direct for helping me with my debts and taking the weight of the world off my shoulders. I'd like to give a massive thank you to Steve who helped me through the... Ver mais

Avaliado com 5 de um total de 5 estrelas

I spoke to Debt Support Direct after I had already been refused help with other companies. I had been previously told that an IVA would not be possible but after speaking to Ollie it turned out it was... Ver mais

Avaliado com 5 de um total de 5 estrelas

Debt Support Direct were very helpful. Every aspect of my options were discussed and my advisor chris answered all my questions and was very patient with us. We were made to feel very comfortable thro... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de Aconselhamento de Crédito
  2. Serviço de redução de dívidas
  3. Serviço de insolvência

Escrito pela empresa

Debt Support Direct provides debt advice to UK residents. If you do not maintain the full contractual repayments to your creditors, this will negatively impact your credit rating. If you qualify for a debt solution, you must read the small print to understand the Pros and Cons of each available option. We’re here to help with your questions, Monday to Friday, 9am - 5pm. To begin, we look at who you owe money to and how much you owe to each creditor; this alone can disqualify you from a debt solution such as an Individual Voluntary Arrangement, often referred to as an IVA. Next, we assess your assets; for example, if you own a vehicle on finance or are a homeowner with a mortgage, this may also influence the options you wish to consider. Then we assess your personal circumstances and conduct an income and expenditure exercise to determine if you can afford to repay anything towards your debts. Once our fact find has been completed, we will then be able to advise you of the debt solution options available. If you are happy with the advice provided, at your request, we can email you a recommendation report for you to consider in your own time.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

22 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as avaliações

(22)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Hidden fees

Hard sell at first, They promised the earth saying they will sort all your payments, they continued not to pay creditors correctly, and if you raise a complaint they hide behind a poor final response. There charges have no justification and am current taking them to small claims court for unfair charging, they prey on the needy for there own gain.

Steer clear there are free companies out there who can do what they do for free. And are more helpful.

1 de outubro de 2024
Avaliação não solicitada
logotipo da Debt Support Direct

Resposta da Debt Support Direct

It would be helpful if you please delete your comment.

We do not charge any fees whatsoever or manage debt on behalf of anyone. However, there is a company with a similar company name that actively manage debt and do charge fees, so I believe you are getting us confused.

Feel free to call me through the office number, and I can point you in the right direction.

In addition, we do not recommend anyone pay fees for a Debt Management Plan as these can be managed FEE FREE at debt charity https://www.stepchange.org/

To learn more about managing debt and receiving free, impartial debt advice, visit Money Helper or read about options for paying off your debt - links below:

https://www.moneyhelper.org.uk/en/money-troubles/dealing-with-debt/use-our-debt-advice-locator

https://www.gov.uk/options-for-paying-off-your-debts

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Right from the very beginning you got a sense that the company really cared about getting the right outcome for you. I never felt judged and the whole process was explained fully and any questions I had they fully answered and nothing was to much trouble for them. I would highly recommend this company.

2 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank You very much Debt Support Direct…

Thank You very much Debt Support Direct for helping me with my debts and taking the weight of the world off my shoulders.

I'd like to give a massive thank you to Steve who helped me through the process every step of the way. I'd spoke to him several months before my application for an IVA, he was informative, helpful and very polite not once pressurising me into making a decision I may later regret.

All in all I'm very happy to leave 5 stars for both Debt Support Direct and Steve.

I'd like to thank you all.

29 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks again ...

I spoke to Chris to get some help with some debts. I was not sure what to do but he discussed my options with me and has helped me to do an equity release so I can clear my debts. I can not thank him enough.

5 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was desperate sort my finances out…

I was desperate to sort my finances out as things had spiralled and I was stressed. I did not owe a lot but it was enough to keep me up at night. I made some online enquiries and spoke to Debt Support Direct. Some options were not available to me as I did not owe enough but they helped me with a debt management plan.

5 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Service

I spoke to Debt Support Direct after I had already been refused help with other companies. I had been previously told that an IVA would not be possible but after speaking to Ollie it turned out it was. I was really worried as thought I might have to go bankrupt and lose my car. Ollie was really patient and explained everything to me. My IVA is now sorted and I feel like a weight has been lifted.

5 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

A Disgusting Hard-Sell

This is an extremely desperate company. A company no doubt desperate to get commissions by signing you up for an IVA.

On 15/05 I first spoke to somebody from this company, I was busy at the time and agreed with them somebody would call me the next day at an agreed time. I had all my information ready and written out and they did not bother to contact me on that day. They emailed me a day later after not calling me asking if I was still seeking advice. I explained they did not contact me and wasted my time and clearly stated in the email "Please cease all communication".

They absolutely did not cease all communication. On the 31st of May I had a call from a mobile number. They asked if I was still seeking IVA advice. I explained (as I did in my previous email to them) that I was already being advised by a charity specialising in IVA's. They asked if the charity was StepChange. I said it was just to try and end the call and the callers response was that they actually had my information passed on to them by StepChange. Interesting, as I have never spoken to StepChange before. I ended the call and blocked the number. At first I thought it was a scam until I realised it was actually another call from this company.

Then, on the same day, this company conducted a credit check without any permission from me and after me telling them to stop the communication. I have now blocked more than one of their numbers, I have blocked their whatsapp, now they're targetting me via emails. Their email states the day they did a credit check aswell as listing my debt amount.

I will be contacting the FCA and also inform StepChange about this companies predatory and harrassing tactics.

4 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

If you have financial worries do not hesitate to contact these guys

I completed the enquiry form and very quickly I received a call from Mike he was brilliant he talked me through all the options he explained everything and was understanding and considerate. I would have no hesitation in recomming the company if you are experiencing financial worries Mike was amazing and helped us reach a decision that has lead us to a more stable and less worrying financial future.

16 de abril de 2023
Avaliação não solicitada
logotipo da Debt Support Direct

Resposta da Debt Support Direct

Hi Sarah, thank you for your kind review, it is much appreciated.

Avaliado com 5 de um total de 5 estrelas

Was never made to feel embarrassed…

Was never made to feel embarrassed about my situation, was given good advice and was never pressured into making the decision I made, complete weight off my shoulders - thank you so much, I can sleep again

28 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honestly I was in a tight spot

Honestly I was in a tight spot, worried it might be a scam to be caught by bailiff and so on.
It wasn't the team that dealt with me were understanding, respectable and transparent!

I can't thank them enough for such great work and communication skills.

28 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great advice

Very understanding respectful and will guide and help you the best way forward would Highley recommend anyone who is struggling with debt to contact them best thing I ever did

5 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Truthful and trustworthy

I was never made to feel embarrassed about my situation..l was advised about my options which really helped. Everyone was so friendly , l now feel that a weights been lifted off my shoulders and l can enjoy life again

7 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I cant believe how quickly they sorted…

I cant believe how quickly they sorted my debts out, I'd like to say a big thank you to Gordon one of the advisors - I can finally sleep at night.

3 de janeiro de 2023
Avaliação não solicitada
logotipo da Debt Support Direct

Resposta da Debt Support Direct

Hi Mickey, I'll pass on your thanks to Gordon and it's great to hear you can finally sleep better.

Avaliado com 5 de um total de 5 estrelas

Thankyou so much for your help today…

Thankyou so much for your help today talking me through how to help with my debits I really do appreciate all your help

10 de setembro de 2022
Avaliação não solicitada
logotipo da Debt Support Direct

Resposta da Debt Support Direct

Hi Chelsi, thank you so much for your kind review & if you require any further advice, please do not hesitate to get in contact.

Avaliado com 5 de um total de 5 estrelas

Debt Support Direct were very helpful

Debt Support Direct were very helpful. Every aspect of my options were discussed and my advisor chris answered all my questions and was very patient with us. We were made to feel very comfortable throughout the whole process and very happy with the experience.

27 de agosto de 2021
Avaliação não solicitada
logotipo da Debt Support Direct

Resposta da Debt Support Direct

Hi Claire, thank you for your review & it was a pleasure to help.

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