deconovo Avaliações 

280
O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

J'ai commandé des rideaux occultants thermiques blancs et j'ai reçu des rideaux gris-bleu qui ne sont même pas occultants. Malgré des photos prouvant leur erreur, le service client m'a indiqué une p... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I am unhappy with purchase and they have a terrible return policy where they make you pay for shipping, not even through them but completely on your own via third party. Not a place worth bringing bu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’m really impressed with this bamboo sheet set from Deconovo. The fabric feels incredibly soft and silky, almost like hotel-quality bedding. After washing them, they became even softer and held u... Ver mais

Avaliado com 5 de um total de 5 estrelas

The quality of the fabric is fantastic. The stitching is perfect. The curtains wash up beautifully. They're heavy and thick, even without lining. My only disappointment is the black strip of fabric al... Ver mais

Detalhes da empresa

  1. Loja de Artigos para Curling
  2. Loja de Cortinas
  3. Loja de artigos para reforma residencial

Escrito pela empresa

Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point. Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more. Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

280 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(280)

26 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Custom Curtains

As a designer, I’m always on the lookout for quality pieces that elevate a space without breaking the bank, and Deconovo curtains truly deliver. The fabric feels luxurious, and the blackout feature performs beautifully, keeping the room cool and dark when needed. They offer a fantastic range of colors and sizes, making it easy to find the perfect fit for any space. Installation is effortless, and the curtains hang with a lovely, natural drape that gives the room an elegant finish.

26 de agosto de 2024
Avaliado com 1 de um total de 5 estrelas

Deconovo doesn’t stand behind their…

Deconovo doesn’t stand behind their product. I already own 8 panels that hang in my living room. I decided to order two more exact sets, and the color doesn’t match the ones I have. Since I bought them from Amazon, Deconovo refused to help me. Amazon is no help. The simply want you return and reorder, which I’ve done, and I keep receiving the wrong color. Amazon cant fix the problem, but deconovo still refuses to help me with finding panels to match the ones I bought 4 months ago. Buyer beware.

10 de junho de 2024
Avaliação não solicitada
logotipo da deconovo

Resposta da deconovo

Greetings,

Thank you very much for your feedback. We are sorry to hear that you experienced some inconvenience during the purchase process.

The incorrect color may be caused by different product models or different batches of blank fabric dyeing. We suggest you browse our official website, where we provide a free sample booklet. You can get the sample booklet before you buy the curtains and then decide which curtains to purchase.

If you need any other help or have any other questions, please feel free to contact us. We are always committed to providing high-quality products and services and want to ensure every customer has a great shopping experience.

Thank you for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

Not for Canadian buyers

Curtains arrived from Amazon (Canada) with imperfections. I tried to return to Amazon who directed me to the Deconovo. They in turn re- directed me to Amazon and there you have it! Back and forth several times with no refund.
Do not buy these if you live in Canada!

26 de março de 2024
Avaliação não solicitada
logotipo da deconovo

Resposta da deconovo

Hi Mia,

Thank you very much for your feedback on our product. We are sorry to hear that you have encountered some inconvenience during your purchase process.

Please note that our products are custom-made and sold directly through our official website. If you purchased through Amazon Canada, we recommend that you contact Amazon Canada's customer service for further assistance. They have a dedicated team to handle returns and refunds.

At the same time, we suggest that you provide your purchase receipt and product details to Amazon's customer service so that they can resolve your issue more quickly. We also hope that Amazon can provide you with a satisfactory solution.

If you need any additional help or have other questions, please feel free to contact us at any time. We are always committed to providing high-quality products and services and want to ensure that every customer has a good shopping experience.

Thank you for your understanding and support.

Avaliado com 5 de um total de 5 estrelas

Gorgeous, quality drapery!!!

These custom drapes were so gorgeous. The quality is unmatched! I love how the fit in my home and would highly recommend them to anyone interested in quality drapery. They get ⭐️⭐️⭐️⭐️⭐️ from me. Would give them 10 if I could!

24 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

Give them a try!

These are, by far, the best quality fabrics. It is better than we could have expected and I don't even know how we will narrow down the selections. The quality is a 10 out of 10. It's like Christmas looking at fabrics.

28 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

This curtain is perfect!

This curtain is beautiful and the quality is excellent! My room looks super sophisticated with it. The color is also perfect, the cut is a little heavy, which for me already demonstrates its high quality and super easy to install.

24 de abril de 2024

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais