Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Ver mais
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Veja o que dizem as avaliações
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Ver mais
A empresa respondeu
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... Ver mais
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Ver mais
Detalhes da empresa
- Loja de agasalhos
- Fabricante de Roupas e Tecidos
- Loja de Roupas
- Fornecedor de Roupas
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Informações de contato
Unit 7N Nobel Road, N18 3BH, London, Reino Unido
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3,4
Bom
266 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Taxes douanières et très mal coupé
38€ de taxes douanières et un manteau très mal coupé avec un tombé inexistant , beaucoup trop évasé et trop léger pour qu'il tombe bien .
Très déçue de la qualité. Manteau trop léger , matière qui fait cheap .
Je regrette mon achat .
3 de novembro de 2023
Avaliação não solicitada
Great quality
I’ve ordered two coats from here over the last two years and I’ve got one on the way. They look exactly like the photos. Customer services is outstanding. I 100% will use this company and will recommend to friends and family.
3 de novembro de 2023
Avaliação não solicitada
De La Creme Fashion
De la creme fashion - no fuss no stress to receive, return or refund. I am always pleased with their service, there customer service for any queries are also prompt. Thank you for making a pleasant purchasing experience.
4 de outubro de 2023
Resposta da De La Creme Fashions
Thanks Mohammed for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Sleeves not in properly
Sleeves not in properly, hanging down.?Has to be returned.
3 de outubro de 2023
Resposta da De La Creme Fashions
Sorry to hear you weren't satisfied with your order Carolyn. Please send us a message via the site you ordered from and we would love to help you resolve this issue. Thanks
Classic wool coat
Classic wool coat, not easy to find in this cut and style. Quality and material seem impeccable, optimal fit, color slightly darker than indicated, between wine and darker purple. All in all a lucky find. Excellent service and fast delivery!
7 de setembro de 2023
Resposta da De La Creme Fashions
Thanks Michaela for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Resposta da De La Creme Fashions
Thanks Linda for your kind words about our product. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Disappointed
Took longer to arrive than expected, item wasn’t as described. Lining was cheap, scratchy and not luxury as listed. A shame as the rest of the coat was good quality.
30 de agosto de 2023
Resposta da De La Creme Fashions
Sorry about the delivery issues and item unsatisfaction. We have received your return request and will deal with this amicably so you are left a satisfied customer. Thanks for giving us a try.
Great quality
9 de julho de 2023
Resposta da De La Creme Fashions
Thanks Nicola for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
I am a resident of the province of…
I am a resident of the province of Quebec, Canada. I've often communicated with the company by e-mail, and it's always easy to get answers to my questions!
1 de junho de 2023
Resposta da De La Creme Fashions
Thanks Christiane for your kind words and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Super experience!
2 de junho de 2023
Avaliação não solicitada
Resposta da De La Creme Fashions
Thanks Christiane for appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Stunning coats for reasonable prices from a phenomenal company
De La Creme Fashions has been amazing to work with and they have stunningly beautiful coats for very reasonable prices. The quality is great, and the look is classy and timeless. Plus - their customer service is absolutely amazing!! I would highly recommend this company and their products. 5 stars in my opinion!
-Claire
8 de maio de 2023
Avaliação não solicitada
Resposta da De La Creme Fashions
Thanks Claire for your kind words on our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
The stuff of coat is so damn good
15 de maio de 2023
Resposta da De La Creme Fashions
Thanks Mehak for your kind words!
Excellent Coat
There was a mistake with the postal service I used, and Jay sorted this out for me immediately. It wasnt even their fault so I would like to say that their customer service is excellent, and the trench coat I purchased was excellent as well. The fit was spot on, as was the length. I have been searching for a maxi coat for ages as I wear long skirts, and it seems that nowadays long trench coats are usually just knee length. I would definitely shop their again, without a doubt. Thanks
16 de maio de 2023
Resposta da De La Creme Fashions
Thanks Sally for your kind words on our product and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Exactly as described
Delivered on time, item was exactly as described. Really pleased, looked smart.
29 de abril de 2023
Resposta da De La Creme Fashions
Thanks Halema for your kind words and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! - Jay
Resposta da De La Creme Fashions
Thanks Victoria for your kind words and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! - Jay
Resposta da De La Creme Fashions
Thanks for your kind words and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! - Jay
Outstanding quality as usual
Outstanding quality as usual, fast delivery, amazing experience overall, happy customer.
5 de abril de 2023
Resposta da De La Creme Fashions
Thanks for your kind words Simona. We really appreciate your custom, kind words and honesty about our product and service! We hope to see you shop with us again soon! - Jay
Amazing clothes and amazing fit
4 de abril de 2023
Resposta da De La Creme Fashions
Thanks Ellie for your kind words and custom.
Resposta da De La Creme Fashions
Thanks again for the kind words Shante and your continued custom. We really appreciate it!
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