Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Ver mais
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Veja o que dizem as avaliações
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Ver mais
A empresa respondeu
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... Ver mais
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Ver mais
Detalhes da empresa
- Loja de agasalhos
- Fabricante de Roupas e Tecidos
- Loja de Roupas
- Fornecedor de Roupas
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Informações de contato
Unit 7N Nobel Road, N18 3BH, London, Reino Unido
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3,4
Bom
266 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Max. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
Mainly good
The coat is lovely, better than I expected and the delivery time was good too.
The only problem I have is with communication, if they sorted that it would be a 5 star review
13 de janeiro de 2022
Resposta da De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Mrs Lynch. We really appreciate your custom and kind words about our product and service. We were short staffed due to covid related reasons so there were delays expected on order/query processing. We thank you for understanding.
Resposta da De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Casey. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
No delay in taking payment.
No delay in taking payment.
Still, awaiting delivery - without any update information.
You make your own conclusion??
27 de dezembro de 2021
Resposta da De La Creme Fashions
Hi Mike,
Sorry to hear about your disappointment. We have emailed you in hopes of leaving you a satisfied customer. Please check your email and respond to us so we can help you out and solve this matter. Thanks
De La Crème sent out a lovely coat
De La Crème sent out a lovely coat, however it was it was a bit too small when I added layers of jumpers. De la crème was able to accommodate me and send out a new one just in time for Xmas. The coats quality isn’t great and it looks identical to the pictures. Will be shopping here again.
20 de dezembro de 2021
Avaliação não solicitada
Resposta da De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Fiorella. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
Resposta da De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Cathie. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
The customer service I received…
The customer service I received regarding delivery, returns etc was excellent and i definitely would recommend. The coat designs are unique and very warm, I definitely will be shopping from DE la creme again. Thank you so much
17 de dezembro de 2021
Avaliação não solicitada
Resposta da De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Naima. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
Warm coat, great service
Got a great, warm coat, but had to return it in the first instance for a different size. The exchange policy was pretty seamless so very happy to go with De La Creme in the future.
16 de dezembro de 2021
Resposta da De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Dave. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! :)
I am really plased with
I am really plased with. I have followed dimensions on the website and ordered bigger size then ussual. Coat fits great! Thank you!
15 de dezembro de 2021
Resposta da De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Agnieszka. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! :)
Good product and delivery although…
Good product and delivery although delayed only couple of days , yet I was kept informed with emails and texts on delivery schedules.
11 de dezembro de 2021
Resposta da De La Creme Fashions
Thanks for your review J D'SOUZA,
Due to current covid-19 safety restrictions we are running a limited workforce so delays in order and message processing is expected. We have mentioned this on our website on 2 occasions. However we still endeavour to get all our customer's orders processed and safely and swiftly as possible. We hope you stay safe and see you again when we will have our workforce back to normal and can process orders quicker for you.
Alexa Black Military Faux Fur Trim Maxi Coat
First time buyer, love my beautiful coat, excellent service first start to finish. Would highly recommend.
11 de dezembro de 2021
Avaliação não solicitada
Resposta da De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Louise. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! :)
Excellent service
Excellent service, very customer friendly and kept us up to speed with the delivery. Very helpful on the phone when ordering the item. The item is of a very high quality and extremely good value for money.
8 de dezembro de 2021
Resposta da De La Creme Fashions
"Thank you for your review Paul. It's always great to hear that our customers are happy with their purchases! We take pride in the quality of our products and want every customer to be satisfied, so it means a lot when we see reviews like yours. We hope you'll continue to enjoy wearing your coat and come back again soon!"
Beige coat
Absolutely stunning coat amazing material! Very impressive! Very fast delivery thank you definitely recommend!!!
7 de dezembro de 2021
Resposta da De La Creme Fashions
Thanks for your kind words Eleni. We really appreciate it! We hope to see you again with us soon! :)
Resposta da De La Creme Fashions
Thanks for your kind words madam. We are always happy to know our lovely customers were pleased with their purchase! :)
The overcoat fits nicely ,warm and…
The overcoat fits nicely ,warm and lightweight.The delivery was prompt.
27 de novembro de 2021
Resposta da De La Creme Fashions
Hi Colleen, thank you for your kind feedback. We always strive to go above and beyond for our customers. Knowing we have satisfied you with your purchase with us, has made us all happy here at De La Creme. We wish you the best and hope to see you again soon.
A happy 1st time Canadian…
A happy 1st time Canadian purchaser!!!!! Order came on time as promised with excellent tracking feedback. Love the Royal Blue colour of my new coat. It's well sewn and lined. Fits beautifully, lovely material. Couldn't be more pleased. Now I only have to see if it's warm enough for a Canadian winter, so watch this space........... Mrs. P. D. of Whitby, Ontario, Canada.
27 de novembro de 2021
Resposta da De La Creme Fashions
Hello our lovely Canadian customer Patricia! We are delighted to hear you are pleased with your purchase. We do hope it is warm enough for a Canadian winter, and that it keeps you well warm. We would love to be at your service again Pat, the pleasure would be all ours.
Cappotti e trench belli ed eleganti
Cappotti e trench belli ed eleganti. Le taglie vestono giuste. Spedizione veloce.
25 de novembro de 2021
Resposta da De La Creme Fashions
Grazie mille per le tue belle parole Elisa. Apprezziamo molto i nostri clienti stranieri che ci mostrano amore.
Great
Great product, arrived quickly and I could track it every step of the way.
23 de novembro de 2021
Resposta da De La Creme Fashions
"Thank you for your purchase. We appreciate the feedback and are happy to hear about your positive experience with De La Creme Fashions."
placed an order here in the past that i…
placed an order here in the past that i was very satisfied and recently bought a coat again, very fast shipping highly recommended
22 de novembro de 2021
Avaliação não solicitada
Resposta da De La Creme Fashions
Thanks for your repeat custom and kind words about our quality RC. We really appreciate it!
Very good quality product for the…
Very good quality product for the money, looks very smart,
17 de novembro de 2021
Resposta da De La Creme Fashions
Thanks for your kind words about our quality Kevin. We really appreciate it!
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