I found Designer Carpet by complete accident as I was looking for somewhere to get some quality rugs that didn't cost the earth. These guys were great, they sent me a lot of samples and were able to h... Ver mais
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Fantastic prices and great service. Stephen was particularly helpful in advising me on which pieces to select and was flexible to update the order and process the refund when I asked to swap one piec... Ver mais
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I chose Designer Carpets because of the excellent reviews and I wasn’t disappointed! I ordered a runner for the hallway and prior to delivery I had a courtesy call to explain a little design flaw in t... Ver mais
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Ordered samples first before making an order for my carpet. Got a choice of delivery dates and was emailed the previous day with a time slot. Delivery chap took the carpet through to my back garden at... Ver mais
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Detalhes da empresa
- Loja de Pisos
- também em
- Designer de interiores
- Empreiteira para Instalação e Reparo de Pisos
- Loja de Carpetes
- Loja de Móveis
- Loja de móveis para sala de estar
Escrito pela empresa
Based in Derbyshire, Designer Carpet are the UK's leading supplier of high quality carpets, carpet remnants and made-to-measure rugs at up to 85% Off RRP. We only work with brands that can be trusted to deliver quality, design and customer service. From classic wool carpets to natural, sustainable floor coverings such as sisal and seagrass, we offer luxury products that have the ability to transform any space.
Informações de contato
Ripley , Reino Unido
- 01332 346 444
- info@designer-carpet.co.uk
- designer-carpet.co.uk
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service and carpet quality
Fast delivery, pleased with the service and carpet quality.
20 de abril de 2026
Resposta da Designer Carpet
Thank you for your kind review! We’re delighted to hear you were pleased with the fast delivery, service, and carpet quality. We really appreciate your feedback!
Third order with DC and so pleased!
This was my third time ordering with Designer Carpet - first 2 were remnants and third was a full order. Every time has been so easy and all delivery dates were communicated well in advance. All the carpets have been excellent and couldn’t recommend them enough. Also very competitive prices!
20 de abril de 2026
Avaliação não solicitada
Resposta da Designer Carpet
Thank you so much for your continued support and for your wonderful review! We’re delighted to hear all three orders have been easy to arrange and that you’ve been pleased with the carpets and delivery communication each time. Your recommendation and kind words about our pricing mean a lot to us. We look forward to helping you again!
Highly recommend this online store
We haven't brought new carpets for a while and I knew that I wanted a loop berber style for the texture they give, but was surprised at how expensive they were in our local carpet shops. A google search resulted in me finding Designer Carpet and ordering some samples. The samples arrived within a few days, including 2 direct from the manufacturers and I loved all 4! It was helpful to be able to see the samples in the room. The one I preferred was actually the cheapest, unusual for me, so I gave DC a call to check on stock/delivery date, ordered online and my carpet was delivered today. Estimated delivery time was 8am and it arrived 20 minutes early, delivered by a helpful courier. Carpet was well packaged and its been fitted this afternoon. So, so happy with my new carpet and the service from Designer Carpet. Will definitely be ordering with you again as this is the first room in a long list that need decorating. The price paid for a wool carpet is spot on. Couldn't be happier! Thank you.
30 de abril de 2026
Avaliação não solicitada
Resposta da Designer Carpet
Thank you so much for such a fantastic review! We are delighted to hear that everything, from ordering to delivery, went smoothly. It’s wonderful to know you’re so happy with your new wool carpet and the value you received. We really appreciate your kind words and look forward to helping you with the rest of your decorating projects!
Great Service
Great carpet delivered into our room with a smile. All at the click of a button.
Thank you Designer Carpet for a great service.
2 de fevereiro de 2026
Resposta da Designer Carpet
Thank you for your wonderful review! We’re delighted to hear you’re pleased with your carpet and that delivery went smoothly with a smile. We really appreciate your kind words, thank you for choosing us!
Great service and value.
We had seen the carpet we eventually ordered through Designer Carpet in a high street showroom, fell in love with it, but it was way out of our price band. We were really pleased to see the same carpet at a fraction of the the cost on Designer Carpet, but because of the price, we were Initially a little concerned, however there was no need. We were regularly kept up to date throughout the order and delivery process. The driver placed the carpet in the room we requested and the carpet was as advertised.
Great service, great value and great carpet.
10 de março de 2026
Resposta da Designer Carpet
Thank you so much for your wonderful review!
We’re delighted to hear that you found the perfect carpet with us after initially spotting it elsewhere, and that we could offer it at a price that worked for you. It’s completely understandable to have some hesitation when something seems “too good to be true,” so we’re especially pleased that we could give you confidence throughout the process.
Keeping our customers informed and ensuring a smooth delivery experience are really important to us, so it’s great to know our team and driver made a positive impression. Most importantly, we’re thrilled that you love your new carpet!
Excellent customer service carpet…
Excellent customer service carpet remnants s rug making too . Highly recommend
3 de março de 2026
Resposta da Designer Carpet
Thank you for your lovely review! We’re delighted to hear you were pleased with our customer service. We really appreciate your recommendation!
Fustrating operating model
Dealing with Designer Carpet is incredibly frustrating. Firstly, they only deliver to postcodes one day a week which is not made clear when you order and also severely limits your options. Secondly, unlike every other supplier we've worked with (kitchen units, quartz worktops) they require you to confirm a delivery date before booking it in. We were given less than 48 hours to confirm a delivery slot by which point we'd missed it and had to wait an extra week! They claim there are no other specialist couriers in the country who could deliver it which I find hard to be true.
17 de abril de 2026
Avaliação não solicitada
Resposta da Designer Carpet
Thank you for taking the time to share your feedback, and we are sorry that you have found our delivery process frustrating.
Carpet delivery is unfortunately different from most other products. There are very few couriers willing to transport carpets safely, and even fewer that are willing to do so with larger/heavier rolls.
We always require confirmation from our customers before booking a delivery date. This is because if the customer is not present for delivery on the day, the delivery will failed, which can then lead to delays and additional redelivery charges.
We appreciate your feedback, as it helps us review our communication processes, and we’re sorry again for any inconvenience caused.
Extremely helpful and professional service
Steven couldn’t have been more helpful in working out an open tread stair carpeting solution for us. He worked diligently on our behalf and kept us up to date every step of the way in producing exactly what we needed. We are very happy with the product quality and the carpet fitted exactly as he suggested. The stairs look amazing and I highly recommend Steven and this company in the supply of designer carpets.
10 de março de 2026
Resposta da Designer Carpet
Thank you so much for such a fantastic review! We’re delighted to hear Steven was able to help and was keep you informed throughout the process. It’s wonderful to know the carpet fitted exactly as planned and that you’re so pleased with the final result. We’ll be sure to pass on your kind words to Steven. Your recommendation means a great deal to us!
Quick and easy
Great value compared to similar stockists, prompt delivery, excellent communication. Would highly recommend.
16 de março de 2026
Resposta da Designer Carpet
We truly appreciate your kind words and 5-star rating! It’s fantastic to hear that you’re happy with your purchase. Thanks again for choosing us!
Excellent staff communication and level…
Excellent staff communication and level of information great.
Very friendly and easy to deal with.
23 de março de 2026
Resposta da Designer Carpet
Thank you so much for such a wonderful review! We appreciate your feedback and we are so glad you had such a good experience ordering from us. We hope to hear from you again in the future!
Happy with my experience
Quick and informative delivery service, carpet arrived in excellent condition and of course, carpet as described. Very happy with my purchase. Shop is professional and I highly recommend it.
23 de março de 2026
Resposta da Designer Carpet
Many Thanks, we really appreciate your review and hope to help you again soon.
Resposta da Designer Carpet
Thanks for the review and rating Kelly and we hope to help you again in the future
Kind Regards
Wholly reconmended
Efficient with excellent customer service and good value for money. First purchase was a perfect bespoke runner. Now in the throes of planning new rugs for the sitting room.
30 de março de 2026
Avaliação não solicitada
Resposta da Designer Carpet
Thank you so much for such a lovely review Elizabeth! We are so glad you had such a great experience shopping with us. If you need any help planning your sitting room rug, let us know and we'll do what we can to help!
great experience
great experience, the lady on the phone was so helpful and the delivery was hassle free. Very happy with my rug
16 de março de 2026
Resposta da Designer Carpet
Thanks for such a wonderful review! We're so glad you had such a great experience shopping with us.
Really helpful team
Really helpful team. Went out of their way to source the sisal carpet I was looking for. Such a great service and really good value. Thank you.
13 de março de 2026
Resposta da Designer Carpet
Thank you for your wonderful review! We’re delighted our team were able to find exactly what you were looking for. We really appreciate your feedback!
Absolutely over the moon with the…
Absolutely over the moon with the carpet and service
11 de março de 2026
Resposta da Designer Carpet
Thank you for your lovely review! We’re thrilled to hear you’re over the moon with both your carpet and the service. We really appreciate your feedback!
Good quality products delivered on time…
Good quality products delivered on time without any issues.
17 de março de 2026
Resposta da Designer Carpet
Great to hear and many thanks for sharing your experience!
Lin is so helpful
Lin in the customer services was absolutely amazing. Great service!
Helen Avoth Interiors
16 de março de 2026
Resposta da Designer Carpet
Thanks Helen, we will be sure to share this special feedback with Lin,
Resposta da Designer Carpet
We really appreciate your review and rating, and glad to hear we hit the mark for you!
This is a very efficient company that…
This is a very efficient company that carefully prepares and conveys carpets of the highest quality at very acceptable prices. Iain
10 de março de 2026
Resposta da Designer Carpet
Thanks for the review, Iain. We really appreciate your shopping with us.
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