Horrendous service. Placed an order September 01, 2025 and I still have not received my daughter’s phone case. I emailed them 3 times and once through the Shop app, with no response. No updates, no in... Ver mais
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Veja o que dizem as avaliações
I would not recommend , it’s been over 3 weeks and my order did not arrive yet! I tried to reach out to customer support so many times, and there was no reply about my order status or a reply at all!!... Ver mais
Geen melding van geleverd product, op de website staat een paar dagen levertijd, het heeft maanden geduurd. Het beschermglaasje was kapot geleverd, gemaild tot op heden geen antwoord. Hoesje was wel m... Ver mais
My daughter loves the case but it did not arrive during expected window of time. I did not receive any type of shipping notification. I got no response from customer service and I reached out twice by... Ver mais
Detalhes da empresa
Escrito pela empresa
Webshop with trendy personalized phone cases.
Informações de contato
Wijnstraat 140, 3311BZ, Dordrecht, Holanda
- 085 004 1985
- support@diallecases.com
- diallecases.com
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It took a month to deliver a gift
It took a month to deliver a gift, no communication from company. I will NEVER use your service again and will let people know how poor your service is.
I never got my package
I never got my package. Where is it?? Can I get a refund or a resend??
slecht
Lange leveringsdatum, geen reactie als ik een paar mails stuur, super slechte klanten service dus! Hoesje helemaal niet verwacht zoals op de site. Ik ga hier nooit meer bestellen!
Ik heb een verkeerd hoesje ontvangen
Ik heb een verkeerd hoesje ontvangen. Hij past niet. Meerdere WhatsApp berichtjes en emails gestuurd, maar geen reactie. Ik hoop snel iets te horen. En dat ik het juiste hoesje krijg opgestuurd of mijn geld terug.
My order did not arive
I ordered a navy blue phone case and it…
I ordered a navy blue phone case and it came in purple. Completely different from what I ordered. I have emailed multiple times trying to return/ send back and have heard nothing. It also took four weeks to come in the mail.
de aller slechtste bezorging die ik…
de aller slechtste bezorging die ik ooit heb meegemaakt !! ze zeiden dat het geen 1/2 weken duurde voordat het zal komen maar hij kwam 2 maanden te laat. ik had de sterkste hoes besteld en al bij de eerst dag klapte de binnenkant naar buiten toen ik hem even af deed
The picture had a textured case but it…
The picture had a textured case but it was just printed on. Since I was not happy with my order I emailed asking if I could return it exchange, but no response ever came. It also took a very long time to arrive. :)
The phone case was a scam the thing was…
The phone case was a scam the thing was just printed on the case and it looked not professional, also it tooled to long to deliver almost 6 weeks.
The case does not look anything like in…
The case does not look anything like in description. My daughter has been most disappointed. No back communication from the seller about it.
PHONE CASE & CUSTOMER SERVICE IS TERRIBLE
You will not respond to my emails, calls, or text. I have been trying to return this case and the company (dialle) refuses to give me the information to return my case. The phone case I received was definitely not worth 25$ it was cheap and not sturdy. It also was not the color that is pictured in the picture. Also the tracking did not work and when I ordered it said the phone case would arrive in 4-6 days but it arrived in 3 weeks
Hoesjes besteld
Hoesjes besteld. Duurde super lang 😔 eenmaal deze aan gekregen waren ze na 1 week helemaal aan het loskomen. Trekt echt op niets. Raad dit aan niemand aan. Heb contact gezocht en zelf daar reageren ze niet op heel triestig eigenlijk .
Awful
Awful. Took forever to ship. When the case did arrive it was bright purple and white instead of the advertised blue and cream. The case pops of the phone frequently and it overall sucks
Horrible quality
Horrible quality. The photo on the case is horrible and looks incredibly cheap
phone case is perfect
phone case is perfect! i reached out multiple times to find out when it was coming in and never got an answer took a little over a month to receive my package
Never received our order or a refund
Niet bestellen hier
Bestelling gedaan, vooruit betaald, na 2 weken nog geen telefoonhoesje ontvangen. Contact gezocht via mail, contact formulier op de site en whatsapp, geen enkele reactie. Ik ben bang dat ik mijn geld kwijt ben. Dus bedenk je goed voordat je hier wat besteld!
Broke after a week
It broke already a week after getting it. It also doesn’t have enough coverage of the phone. Very thin and not durable m.
Do not buy
Do not buy, i have waited over 3 weeks for them to ship my parcel and they still have not it is very clear they are an unorganised company, the lack of communication is appalling.The amount of times i have contacted them is a joke and they still refuse to communicate with me.
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