I asked about a matress and they said yupp we got it .and then they said they dont have it but they can provide one they make for less .I thought thats great but how's the quality they assured it was... Ver mais
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Had a great experience with Shane @ Direct Bed in St. Catharines. Took my time to decide on 3 beds at fair pricing. Beds came in exactly on time. Nice thing is there are not a 100 different mattresses... Ver mais
horrible company, they took down my friends commercial he made for the website. He worked very hard and now its gone pls put it back up direct bed. His name is Nathan Sloetjes and he deserves better... Ver mais
A empresa respondeu
We found this company to be extremely unprofessional....From a poor delivery system where the guy was trying to rent a u-haul truck to make his deliveries to a company that is only interested in selli... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
From the Owner of Direct Bed: We are dissapointed in Trust Pilot's inability to accurately list our reviews. Direct Bed has thousands of satisfied customers, hundreds of positive reviews and some negative reviews. We are of the opinion, that because we don't pay the trustpilot "extortion" fee, that our positive reviews are blocked and negative reviews only are shown. We would kindly ask you consider looking at our google business reviews as we think they are a more accurate reflection of our business. Thank you
Informações de contato
43 Teal Ave, L8E3B1, Stoney Creek, Canadá
- 905 594 1247
- email@directbed.ca
- directbed.ca
Respondeu a 75% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great!
Great!
I inquired on a Tuesday for that weekend delivery and they were more than happy to oblige! Delivery was set for Saturday after 2pm and I received a call before 2 for delivery. The nice gentleman showed up 5 minutes later.
My son loves his new mattress.
I will definitely be buying another one from you guys when I need to replace mine.
Fast, kind, and good quality for the price
I found direct bed to be very easy to purchase from. I made contact with them and they called back promptly.
I received my bed within 2 days with free shipping. The delivery was flexible and they even made last minute arrangements for me over the phone so we could connect at my house when i was at work. The delivery guy was super nice and even helped me move my old bed upstairs.
I was looking for a good deal on an inexpensive but decent quaity bed. That is what I got , and a week later I am very happy with good sleeps. The bed was on sale for $200, it is a firm option, but i already had a foam topper i liked and so this was a great for me.

Resposta de Direct Bed
Good Job..
Good Job... bed delivered same day got two free pillow alongside. love the delivery guy he was kind and patient. i will sure buy more and recommend people
Awesome service
Awesome service. Mattress was delivered quickly after ordering online and was exactly what we needed. Excellent quality and very comfortable! We have used them in the past and will only use them in the future! Highly recommended for anyone looking for mattresses and accessories!
Great experience Overall-
Great experience Overall-
Ordered a mattress, and it was delivered in less than 24 hours.
Great product and great customer experience.
Thanks!
Great service and product
Great service and product.
I will definitely be a repeat customer and would recommend Directbed to family and friends.
The 100 night guarantee option also…
The 100 night guarantee option also only allows you to just 'switch' your mattress, it doesn't refund you your money like Casper and Endy. What if the brand just didn't suit me at all? Are there alternatives for that? I sent all my receipts and long emails to your salesmen who did not tell me my discount options on other mattresses and just turned out to be just unresponsive. Big low on directbed.ca.
Excellent Company!!
Great Service
Easy payment ability
Delivery was on time
Friendly
Cost very affordable
I would use again - and recommend
Thank You
Tom

Resposta de Direct Bed
IMPRESSIVE
I needed a bed with less than 24 hours notice. DirectBed was able to help me in the morning and deliver the matress that afternoon! Unbelievable! Everyone was INCREDIBLY helpful! My Mum Slept on the bed that night and found it to be comfortable. She slept the whole night through! 😊

Resposta de Direct Bed
Excellent customer service and product.
Ordered a queen size bed (199) at 10am and it was delivered by 2pm. The payment at the door was efficient and as discussed with sales rep when I had placed the order. The bed is firm, and comfortable. Every part of the experience was positive, and I would recommend Direct Bed to anyone.

Resposta de Direct Bed
Bought a box spring
Bought a box spring, good quality, decent price and brought to your door in about a day or two, by the owner. Pretty good.

Resposta de Direct Bed
Mattress
Fast delivery and no or problem taken care of very quickly

Resposta de Direct Bed
Thank you
Great prices, helpful and kind staff, quick delivery. My son loves his new mattress

Resposta de Direct Bed
Wonderful experience
Made in Canada, best prices I could find, delivered within 24 hours, amazing customer service provided by chat agent, through email and in person. Delivery was fast and the staff was friendly and professional. Took a while to make the decision to purchase as I was unsure about ordering online. Now, I feel silly that I waited so long. Could not be happier with my order!

Resposta de Direct Bed
Awesome service was had
Awesome service was had.
Very accommodating to our needs.

Resposta de Direct Bed
Easy, Affordable, and Fast.
Easiest online purchase I've had in a while. Arrived in 1.5 days after purchase. No hiccups at all throughout. Mattress is very comfy and price could not be beat.

Resposta de Direct Bed
Great affordable Mattress
Ordered the queen size mattress for 199 and I am very happy with it!! It is very comfortable. I would recommend this mattress to others!!

Resposta de Direct Bed

Resposta de Direct Bed
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