directbikes Avaliações 

Great customer service, very good delivery time and communication. Moped arrived in good condition and runs well. Thank you 🙏

Place order Friday around lunchtime and scooter arrived Saturday morning. Setting up scooter was easy. Super smooth ride and powerful for a 125cc. Highly recommend.

Just had my scooter delivered last week. Everything arrived in perfect condition. The staff was really helpful when I called with questions. Very happy with the handling and fuel economy so far.

Firstly I have prove of everything if anyone wants i can give it to him please avoid this seller.
I will not delete this at any cost and I have screenshots that you have posted my 2 address on this website which is totally illegal.
Keep sending me notices and i will keep posting the reviews to help people. This guy is keep threatening me and if anything happens this company owner will be responsible.

This company is a Scam and if you want take me to the court pal I am happy to go.

I purchased a Direct Bike in June 2024 with a one-year warranty, expecting at least basic support from the company. Unlike other companies, Direct Bikes offers no free servicing. Within a couple of months, I encountered issues with my brake pads and front lever. When I contacted the support team, I was quoted £170 (excluding delivery), while the parts team quoted £212 for the same part. After some confusion, I paid £170, only for the parts to be sent to the wrong address.

As a delivery driver, this caused me unnecessary stress and serious disruption. The response from their support team was slow and unhelpful, filled with excuses. What’s worse, you can’t get parts anywhere else in the UK except directly from them—at inflated prices.

Later, I had issues with my ignition. Despite being under warranty, the company refused to help. After posting a review on Trustpilot, they promised me free parts and support, but that turned out to be an empty promise. I ended up spending around £400 traveling between Colchester and Braintree to get the problem fixed at a local mechanic.

One month later, the ignition failed again—still under warranty—but once again, they made excuses, blaming it on lack of servicing. I provided screenshots of their promise for free parts, but they refused to help, telling me to “go back to your mechanic.”

In the end, this additional issue cost me another £320 and wasted seven days of my time. This company is a scam. They operate like a Chinese import business with no parts available outside their control, forcing customers to buy overpriced replacements.

Please avoid Direct Bikes at all costs. Don’t let them scam you like they did me.

Just be careful !!!Check before you buy!!!!

We bought a panther 50cc 12 months ago, DB were very helpful getting it registered, the bike has been great starts and runs well, build quality is good. Very happy with the bike.

Very good communication, delivery was right on time. Easy to set up scooter. Started on the button. Cheers

Amazing selection of scooters
Customer services were extremely helpful, nothing was too much trouble.

It arrived at my door yesterday in perfect condition 👍Taken it for a few rides and it fantastic.

It's been a pleasure and will be back for another purchase soon.

Excellent service from start to finish. Easy process ordering online and delivery of my moped. Stress free.

I bought a 50cc panther, it's a well built moped. Handles great. I live in the countryside with loads of hills, it goes up them with no trouble at all.

Been riding for around 5 months. Very happy.

Customer services were very friendly and helpful. Very knowledgeable in helping me choose the right model.

Delivered on time in good condition.

Thank you

I don't usually write reviews but feel I should considering the fantastic service I have received. I ordered my moped around 2 months ago. It arrived next day in perfect condition. It is an absolute joy to ride, very smooth and quick acceleration. the customer service is great, sending a spare wing on mirror which unfortunately I broke trying to get it in my garage. Highly recommend.

Very happy with my new 50cc retro scooter. Good service. Nice people to chat with. Arrived in 2 days. lovely to ride. Thank you x

Bought a new moped from them, whole experience from ordering to receiving was first class.

Very satisfied with customer service and moped.

Well priced scooter. Came in good time, well packaged and built to a high standard. Customer services was also good.

Really enjoy riding the scooter every day. Thank you.

Excellent quality moped. So very happy with our purchase. Had now for around 3 months. Hasn't missed a beat. Perfect!

My first scooter and love it. I'm using the venom scooter every day on the roads in London. Doing my very best to keep within the speed limits for scooters but the power behind this beast is so much fun. The acceleration at traffic lights gets you a nice but of space in busy traffic too. Overall a fantastic scooter.

Definitely recommend.

Top class moped. Great prices and extremely quick delivery. Communication was excellent. Would have no hesitation to purchase from them again.

Absolutely outstanding service. The customer service was great, even responding to my emails at 9pm on a Saturday night. Everything they promised was honoured. I ordered a python scooter Saturday evening and it was delivered 2 days later. The scooter is very good value for money and arrived in perfect condition. I would definitely recommend this company.

Purchased a panther moped last week. Very pleased with it. Excellent communication.

Proud owner of a python moped. They went above and beyond to be helful. Polite and explained everything to me and answered all questions . Thank you. Brilliant experience.