Direct Pool Supplies Avaliações 1.139

I had my digital vernier in hand whilst on the phone ordering my seal kit.
The wrong-sized seal kit arrived :(

Great advice and service
My pool was green.
After water sample and advice given the pool was clear overnight

Great customer service. Staff extremely helpful.

Poor delivery time.After 10 days and the unit had not arrived phoned to find Direct Poll Supplies did not even have any units.Were not told of this when you took my money. With all the units you sell would have thought it would have been professional to supply another unit?The most important thing is my 90y mother missed out on one of the only things she can do is swim in the hottest 2 months of the year.And don’t blame weather this time as flooding was in the north island. In reply to your reply, please don’t insult me with lies . The unit was on special NOT out of stock as you say. If I was told different would I have purchased it.

Goods were ready. To pick up.

The company was easy to contact. Questions were answered quickly and easily. We were able to order, and pay online, no complications. And delivered to our door. We would definitely recommend them

After ordering/paying for a new pool pump & being told the delivery date it arrived 4 days later.I could have received it 5 days earlier from Queensland, delivered to my home.I prefer to buy local

I was disappointed to be told that the product would be here within the week only to find out the order had been mucked up. I then was told that it had come into the shop and been sent out to another customer, this story changed about twenty minutes later. The goods were paid for up front and we still had to wait over four weeks.
Very reluctant to purchase from this company again

Recently purchased a Zodiac DUO DX4000 Robotic Pool Cleaner. Excellent pricing and the product works amazing on my pool that has steps and swim out ledges - quartson concrete pool size 8.5m x 4.3m. I know that there are many products available that perhaps could perform as well BUT I am totally satisfied with the DX4000. Now I have one less chore to do - what will I do with the extra hours!

The staff are really nice and helped me out a lot.

Easy to deal with and very helpful staff.

Excellent service from staff, prompt responses and fast delivery.

The staff member was knowledgeable and so so helpful

Fantastic prices
Great communications

I needed a plate for my pool skimmer box. Face to face contact with many pool shops, bringing the plate in with me, achieved nothing. No interest. When I contacted Direct Pool it was quite different. Interested, asked for photo's of plate and confirmation measurements. Immediately knee what I needed and it arrived safely in a short period of time.

Great online service. Fast delivery even to WA. Good prices and excellent range. I'll be back

unfortunately couldn't supply the product
extremely prompt to reply to request
very cooperative in refunding and cancelling my order
recommend this company for further orders

Prices are reasonable and response to enquiries were quick. Will use again!

It took a while to get exactly what I needed, but the advice was great, and the product arrived in reasonable time (in NZ), am yet to quantify how efficient it is, but so far so good!

Exactly as specified
Would use again