DisabledHolidays.com Avaliações 142

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been dealing with Charley who has exceeded everything I expected! She is exceptionally thoughtful, helpful and very friendly. A absolute gem to deal with She is an asset to Dusabled Holidays... Ver mais

Avaliado com 5 de um total de 5 estrelas

Awesome service from disabledholidays.com and their representative Sam Alawi. We had a family holiday booked to Dubai, travelling with our daughter who has complex physical and behavioural disabilit... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was desperately trying to find somewhere to stay in Cornwall with our disabled Son and there was hardly anything suitable in September. Then I stumbled across Disabled Holidays and Adam was so helpf... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is the 4th or 5th holiday we’ve booked through Disabled Holidays Always well organised with the right transfers pre booked every holiday booked through Disabled Holidays has been great C... Ver mais

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

A specialist travel agency committed to providing accessilbe holidays which exceed your expectations. 0161 260 0224


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

142 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

A total crock - NO THANKS

They require disabled people to go with an able bodied carer! duh! So best that disabled people simpy book with an able bodied companion as organize wheels chairs with the airline when they book (easy to do) and stay at wheelchair friendly hotels - this will likely save them a fortune and give them much greater choice! It is apprent that all disabledholidays.com do is arrange wheelchairs with the airlines and transfers, at a premium and with scant airline / hotel / destination choices; just look at their web pages for many destinations to see hotels described generically, not by name, and airlines too.

22 de agosto de 2025
Avaliação não solicitada
logotipo da DisabledHolidays.com

Resposta da DisabledHolidays.com

Thank you for your review. We completely understand your concerns, but we must follow airline emergency policies – if assistance needs cannot be met safely, airlines have the right to deny boarding, and we would never want a customer to spend thousands of pounds only to be refused travel. Regarding pricing, we have not provided you with a quote, but the holidays we arrange are competitively priced and offer good value. As for hotel names, we don’t list them publicly because our website was being used purely as an information service, but our team is always happy to discuss details directly. We genuinely care about our customers and always aim to make travel as smooth and enjoyable as possible.

Avaliado com 5 de um total de 5 estrelas

Lilly was so helpful from start to finish

Lilly was so helpful from start to finish, finding the right property to meet our needs in the right area and in the right timeframe. She was so helpful and responsive over email and telephone! Thank you

14 de agosto de 2025
Avaliação não solicitada
logotipo da DisabledHolidays.com

Resposta da DisabledHolidays.com

Thank you for your kind words! We’re so pleased to hear that Lilly was able to find the perfect property for you and make the process smooth and stress-free. We’ll be sure to share your lovely feedback with her.

Avaliado com 5 de um total de 5 estrelas

Highly recommend Disabled Holidays

We have just booked our second holiday with Disabled Holidays and the process was just as positive and straightforward as the first time. Adam was incredibly helpful and insightful making sure we had all the crucial information about the holiday we were booking. It is very hard to book holidays for my father who has MS and is in a wheelchair but Disabled Holidays truly make going on holiday still a possibility for my family. I would highly recommend them to anyone looking for an accessible holiday.

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and friendly

Used DisabledHolidays twice now. When contacting them always had a quick response and found them very helpful. I would totally recommend this company. Professional and friendly.

25 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Finding our holiday made easy!

My husband became disabled last year, and we have struggled to find holiday destinations. I found Disabled Holidays by chance and wow! Lottie has been so helpful, going above ant beyond to help me find the right place for us. We can't wait to get to Bude and then enjoy more holidays with them.

23 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amy is such a fantastic Cruise Advisor a credit to your company

Amy is such a fantastic Cruise Advisor she made booking our cruise holiday a pleasure.
Amy was friendly, professional, knowledgeable and nothing was too much trouble for her the 5 star rating above should be a 10 star rating.
After booking and paying the deposit and checking we had all of the information with Amy the call ended and my husband and I felt like we had been chatting to a friend.
Thank you Amy x

24 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The team at Disabled Holidays were really helpful and kind!

The team at Disabled Holidays were so helpful in booking a recent cruise for me and my Mom.

They were also very quick to respond to any queries we had, and as it was our first cruise there were quite a few!!

Everything worked out perfectly and our cabin was perfect.

It is massively reassuring to know there is a company we can use to book a holiday who understand the needs of a disabled passenger so we will be in touch soon to plan our next adventure!

12 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very efficient

Adam and Lucy have been really helpful throughout the booking of our holiday for next year. My mum is disabled and finding something that suits all of her mobility needs is rather challenging, but they made it simple. Told them her needs, they gave us a property! We are really looking forward to going next September!
Thanks Adam and Lucy x

14 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Harassed Mum. I was desperately trying to find…

I was desperately trying to find somewhere to stay in Cornwall with our disabled Son and there was hardly anything suitable in September. Then I stumbled across Disabled Holidays and Adam was so helpful sorting out all our Son’s requirements, he answered all my queries and put my mind at rest and said he could help if anything else occurs to us. Well done Adam and Lucy too.

11 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a very pleasant experience…

I had a very pleasant experience booking our holiday for next year with Adams help. Finding a holiday with a disabled daughter is either extremely expensive or enormously difficult . Nothing was too much trouble for him. I recommend using this company

15 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company is fantastic

This company is fantastic ! Making booking a holiday for service users a pleasure , kind , friendly people , keeping me positive throughout the process . Special thank you to Adam and Lucy xx

7 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a great experience

From the initial Email enquiry one evening I received a reply the next day regarding our interest and although our first choice wasn't available Adam was quick to supply an equal choice that was available for our dates .It has been a thoroughly good experience and the pricing was very competitive too .I will be recommending this company to all that could make use of it

26 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lily

I have been dealing with Lily, lovely , helpful and professional young lady!
Came back to me when she said she would, and was respectful to our needs.

16 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is the 4th year we have booked a…

This is the 4th year we have booked a holiday through Disabled Holidays and the 4th time we have had the lovely Adam helping us choose something suitable for my disabled son. They have so much choice and dog friendly properties too! Nothing is too much for him, he’s professional and friendly. Here’s looking forward to booking further holidays with them!

11 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Adam was so thorough in checking that…

Adam was so thorough in checking that everything will be perfect for us so it took longer than other companies we have dealt with, but we can rest assured that every little detail has been checked and the holiday will be perfect. Thank you so much.

9 de junho de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais