Dun & Bradstreet Avaliações 413

O TrustScore é 1 de um total de 5

1,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Dun & Bradstreet "kör över" privatpersoner. Oavsett om du som privatperson har varit i kontakt med ett företag som säljer produkter eller inte så lämnar företaget gladeligen ut uppgifter om dig. Detta... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Får en mail fra dem, om at de har registreret alle mine oplysninger i deres register, efter jeg mindre end 24 timer tidligere havde registreret min virksomhed. Jeg har ikke givet tilladelse til at... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

They let some random person update our company info and list themselves as the owner. They used the wrong number for our numbered company. I am legitimately trying to update the company details but... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Hold jer langt væk fra deres kreditrating program til erhvervsdrivende. Jeg har aldrig oplevet så voldsom(og uetisk) markedsføring som hos Dun & Bradstreet (Denmark). Dertil kan tilskrives trusler og... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço B2B

Escrito pela empresa

Dun & Bradstreet, Inc. is a company that provides commercial data, analytics, and insights for businesses.


Informações de contato

1,1

Muito Ruim

O TrustScore é 1 de um total de 5

413 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 65% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

No longer reputable

Unfortunately, this company has been taken over by marketers for garbage or scam b2b services. Once your company is listed, it's a barrage of spam phone calls and texts. They treat your company's info like it's public information even if it's not correct. Try getting it updated and they want you to go through a two week verification process as if you're applying for a mortgage or passport.

1 de março de 2026
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi, we’re sorry to hear about your experience and understand your concerns around data accuracy and verification timelines. This is not the experience we aim to deliver. Please reach out to feedback-reviews@dnb.com so we can review this with you directly.

Avaliado com 1 de um total de 5 estrelas

Have to use dnb with Google and Apple apps

John, You are absolutely correct in how there operations are but if you are going to have an app on Google and Apple you have to. Otherwise AVOID!!!! I originally registered through Rocket Lawyer and their registered agent was no longer, so I asked the SC of State if the founder and CEO could be and they said yes so I have. However that information has not been updated internally and even when I provide the the requested documents like articles of incorporation, irs etc they won't accept (always denied). Once you are registered that is the permanent info. What if the company that provides the registered agent goes out of business? The one that started was SureTec.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi Rhett, we’re sorry for the ongoing frustration you’ve described with updating your business information and verification outcomes. We understand how disruptive this can be, especially when business details change over time. Please contact feedback-reviews@dnb.com so our team can look into your specific situation.

Avaliado com 1 de um total de 5 estrelas

Charged £0.10 to convert a word document to pdf, but took £49.90p next morning

I had one page of Ms word document on my phone I wanted to convert to a PDF file. After going through the list, I chose this one. After converting, they charged me £0.10, which I happily paid. In the morning, I found a payment of £49.90 from Paypal to the same company. I contacted Paypal but they ruled in favour of the seller. I asked them to check this so-called company, they couldn't find it. It has no website, no contact number etc. Many other people online were scammed the way I was.

David

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi David, the service you described is not something Dun & Bradstreet offers, and we do not charge for file conversion or operate consumer document services. It sounds like a third party may have misrepresented themselves, and we’re sorry you experienced this. We recommend verifying the company name, website, and email domain involved in the transaction before engaging or making payments in the future.

Avaliado com 1 de um total de 5 estrelas

Huijarifirma

Huijarifirma, rahastaa palveluista, joita ei edes aio toimittaa tilaajalle. Älä asioi tämän huijarifirman kanssa. Ihmettenen, että Suomen Vuokranantajat pitää tätä yritystä yhä yhteistyökumppaninaan, heidänkin maine kärsii.

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst support and website experience.

This is hands-down the most useless customer support I’ve ever dealt with, paired with an equally useless website.

Their entire operation is a bureaucratic hamster wheel. You get sent to one person, who sends you to another, who then dumps you right back where you started. Nobody takes responsibility. Nobody solves anything. Nobody even pretends to care.

If you value your time, sanity, or blood pressure, stay far away. Dealing with these people requires an absurd amount of free time and the patience of a saint—and even then, you’ll walk away with nothing to show for it. Avoid at all costs.

And if you’re unlucky enough to be assigned to Sherry Pardines from the Customer Service Team at Dun & Bradstreet, brace yourself. Expect gaslighting, endless holds, and outright refusal to answer basic questions. Refusal to help. Refusal to transfer you to someone competent. Refusal to escalate to a manager. Just stonewalling and wasting your time.

An absolute dumpster fire of a “support” experience.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi John, we’re sorry to hear about your support experience and appreciate you sharing this feedback. This is not the level of service we expect from our teams. Please reach out to feedback-reviews@dnb.com so we can escalate and review your concerns.

Avaliado com 1 de um total de 5 estrelas

Very nasty UK office

Very nasty UK office. Zero customer service. Tried to cancel my subscription but they just auto renewed later the same day. Particular bad service from Emmy who refused to pass on a message to my ‘account manager’ Jenny to call her customer back, insisting that I the customer need to send an email for a call back from Jenny. Disgraceful and dishonest organisation.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi William, we’re sorry to hear about your experience and the frustration you described around subscription renewal and communication with our teams. This is not the level of service we aim to provide, and we appreciate you taking the time to share your feedback. Your comments will be reviewed internally as we continue working to improve our customer experience.

Avaliado com 1 de um total de 5 estrelas

Überrumpelt, unfreundlich, ohne Erklärung!!!

Selten so einen unfreundlichen Telefonat geführt. Ich wurde total überrumpelt mit diesem Telefonat. Ein Anruf ohne sich vorzustellen. Dann in eine unangemessen Ton, des Call Center Mitarbeiters, meine Daten abzugleichen um ohne Erklärung wofür das ganze, einfach aufzulegen.

29 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible service

Their website is archaic, unintuitive, and clearly built for a pre-digital era. Basic validation, inline corrections, or post-submission amendments simply do not exist. The process feels less like interacting with a modern data provider and more like navigating a bureaucratic relic that survives purely because it has no real competition.

What makes this worse is that D&B knows it is a gatekeeper. Banks, vendors, and government entities still require DUNS numbers, yet the company operates with zero urgency, zero customer empathy, and zero accountability. Any other business with this level of friction and incompetence would have been disrupted years ago—but D&B continues to exist because the market has been forced to rely on it.

Requiring customers to restart an entire application over a missing “LLC” is not compliance, it’s operational negligence. For a company whose core business is supposedly business data accuracy, their own processes are shockingly fragile.

This was a complete waste of time, entirely avoidable, and emblematic of a company that has not modernized its systems, thinking, or customer experience. The only surprising thing is that there isn’t a serious alternative yet—because the bar to do better could not be lower.

Avoid interacting with this company unless you are absolutely forced to.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi Carlos, we’re sorry to hear about your experience and understand how frustrating process rigidity and validation requirements can be. While certain verification steps are necessary, we recognize the need to make these interactions clearer and more user‑friendly, and your feedback is appreciated. We’ll share your comments internally as we continue working to improve our systems and customer experience.

Avaliado com 1 de um total de 5 estrelas

I am appalled at the level of service…

I am appalled at the level of service for updating a legal entity type that was already verified. Duns cost me over $200k so far. And the admin issue is not resolved. Apple, you need to drop this company as a vendor immediately.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi, we’re sorry to hear about your experience and understand how disruptive unresolved entity updates can be, especially when they impact downstream requirements. This is not the outcome we aim for, and we take concerns like this seriously. Please contact us at feedback-reviews@dnb.com so we can review your situation in more detail.

Avaliado com 1 de um total de 5 estrelas

Also das war richtig witzig..

Also das war richtig witzig... ich erhalte einen Anruf zum Datenabgleich für mein Unternehmen das nie in Kontakt mit dieser dubiosen Firma war und nie eine Eintragung gewünscht hat. Als ich ihn fragte murmelte er nur vor sich hin, da hab ich ihn mal motiviert und gesagt: Hey, ich bin Technikaffin und für neue Dinge immer gerne zu begeistern, leg mal los erklär mir das Ganze und nimm mich da mal an die Hand. Ergebnis: 5 Minuten gemurmel, nebenbei hab ich gegoogelt und abgelehnt dass ich da eingetragen werde. Also so schlecht dass es schon witzig ist.

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pres og juridiske trusler som salgsmetode

Dun & Bradstreet indleder kontakt med krav, der findes urimelige, og som bygger på meget vidtgående fortolkninger af deres rettigheder.

Indvilligedes der ikke i at imødekomme kravene, sker en opfølgende kontakt telefonisk, hvor budskabet gentages i en mere konfronterende form. Her bliver det gjort klart: enten kan deres produkt i betalt form erhverves, eller også sendes sagen videre til juridisk afdeling.

En direkte truende tilgang, hvor pres og juridisk eskalation bruges som løftestang for salg, frem for dialog eller saglig afklaring.

Det er ikke metoder, vi anerkender eller forbinder med professionelt samarbejde, og vi fraråder derfor ethvert samarbejde med Dun & Bradstreet.

5 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not do business with this company

Do not do business with this company. They take your money and do not deliver and do not help. If you have a 3rd party that is requiring a DUNS Number, then refuse them, explain the issues, and force to be verified another way.

The worst Customer Service ever encountered. I called in 3 times, each time getting a different representative. Each and Every call was met with a foreign speaking individual. Each one was a struggle to speak and understand English. Each time I requested someone else to help me, and each time I was refused. I requested to speak with a supervisor each and every time to hopefully get someone who could understand the issue. I was flat out refused twice, even requesting over and over again, the representatives kept saying "I can help you" but yet did not understand the issue at hand, so how exactly can they help, when language and issue is not understood. the 3rd representative kept putting me on hold and coming back telling me no supervisor available.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi Brian, we’re sorry to hear about your experience and the frustration you described with our support interactions. This is not the level of service we aim to provide, and we understand how repeated handoffs without resolution can be disappointing. We appreciate you taking the time to share this feedback, which will be reviewed as we continue working to improve our customer experience.

Avaliado com 1 de um total de 5 estrelas

Absolutely horrible website

Absolutely horrible website, impossible to even login even though i just made an account and changed my password numerous times trying to get it to accept me.
Cant even do the simplest of things: login, let alone get a DUN number

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi David, we’re sorry to hear about the difficulty logging in and accessing your account, as that can be frustrating when you’re trying to complete critical steps. This is not the experience we intend to provide. Please reach out to feedback-reviews@dnb.com so we can look into this further.

Avaliado com 1 de um total de 5 estrelas

Was forced to sign up for a DUNS number…

Was forced to sign up for a DUNS number by the FDA. Dun and Bradstreet concocted a bogus company name that I never typed in and assigned the DUNS number to that fictitious company even though the proof of ownership documents I submitted had the correct company name on them. Now the FDA will not accept the assigned DUNS number for my genuine company. This is outrageous and they forced me to upload biometric data to prove my identity. Seems like a massive and insidious scam

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi Ryan, we’re sorry to hear about your experience and understand how disruptive data inaccuracies and verification issues can be, especially when tied to regulatory requirements. This is not the outcome we aim for, and your concerns are important to us. Please contact feedback-reviews@dnb.com so we can review your situation in more detail.

Avaliado com 1 de um total de 5 estrelas

This place is a ridiculous farce

This place is a ridiculous farce. Totally incorrect information and I am not even sure how this is remotely perceived as viable tool in this era. Disgrace.

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Dun & Bradstreet

Resposta da Dun & Bradstreet

Hi Eric, we’re sorry to hear that your experience did not meet expectations. Accuracy and usability are important to us, and we appreciate you taking the time to share this feedback. Your comments will be reviewed as we continue working to improve our services.

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