I love the Dock and Bay hair wraps and tote bag that I purchased as gifts; I've used the hair wraps for years as they are so lightweight and efficient. I have just received exceptional customer servic... Ver mais
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Veja o que dizem as avaliações
I ordered one of their XL towels in their sale with 2-4 day delivery. I waited a few days and it still hadn't been dispatched. I emailed their customer service, receiving a reply almost immediately... Ver mais
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The towels are lovely colors, light and dry quickly. The customer service is outstanding.. Rose was just so kind and helpful 🥰
A empresa respondeu
Ordered a bag in the sale and no email to confirm order placed. Checked and there’s been a delay. Usual AI generate customer service still don’t know if it will arrive … not sure the company lives up... Ver mais
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Detalhes da empresa
Escrito pela empresa
Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.
Informações de contato
The Print Rooms, 164-180 Union Street, SE1 0LH, London, Reino Unido
- help@dockandbay.com
- dockandbay.com
4,2
Muito Bom
848 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick delivery and the towel is as…
Quick delivery and the towel is as described
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Thank you for the review! 🚀 We’re glad your towel arrived quickly and lived up to your expectations, happy drying! 🌟🏖️
Very impressed!
Used for the first time yesterday. Very impressed! Sand repellent, quick drying, easy to pack back into bag and lightweight. In fact everything the advertising promises!
7 de março de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Thanks so much for the awesome feedback! 💛
We’re thrilled your first experience with the towel was everything promised 🌊 Sand-free, quick-dry, lightweight, and easy to pack, exactly how holiday towels should be 🏖️✨
Hassle free from start to finish .
Easy ordering process and great communication - I was kept informed throughout the delivery of my order.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
So happy your order was smooth and stress-free 💌 That’s exactly how we like it! ✨
Speedy delivery and really great…
Speedy delivery and really great product- bought for my upcoming holiday with my friend where we need to pack light so this is perfect!
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Thank you for the review! 🏖️✨ So glad your towel arrived quickly and is perfect for packing light on your holiday. Wishing you and your friend an amazing trip! 👜
Great product to brighten up your kitchen
I ordered a set of 5 tea towels from Dock and Bay. The ordering process was straightforward and the towels were dispatched straightaway with tracking so I could monitor their progress. The tea towels are beautifully designed and of amazing quality. Love them!
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Thank you for the review! 🌸 We’re so happy your new set of tea towels is brightening up your kitchen. Thrilled you loved the designs, quality, and smooth ordering experience! ✨🍴
First class product
An easy to navigate website, prompt delivery and an excellent product (the striped towel) which fulfilled everything that was described
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Thank you for the review! 🌟 We’re thrilled to hear you had a smooth experience on our website and that your striped towel delivered exactly as promised. Happy drying! 🏖️✨
Ideal for packing for holiday
The towels are compact in their own bag and ideal for taking on holiday.
The colours are vibrant and ideal for a different colour for each member of the family.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Thank you for the review! 🏖️🌈 Our towels are perfect for holidays, compact, vibrant, and ready for every family member to have their own colour. Packing light has never been this fun! ✨👜
Very nice towel
Very nice towel, love the colours and extra large size. Quick delivery
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Thanks so much for your lovely review! We’re thrilled you’re loving the bright colours and extra-large size 🌈✨ 🏖️💦
Dock and Bay Beach Towel
For a first time customer the service was first class, informed when delivery was expected and kept their word.
Quality beach towel and delighted how bright airy and lightweight it is.
The carry bag being the gamechanger for me.
Overall delighted with product and service. Hope to buy more for family and friends.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Amazing to hear! 🌈 We’re so happy the towel (and the carry bag!) made such a great first impression. Hope it joins you on plenty of beach days ahead! 🏖️
Excellent customer service
I am yet to use the towel but thought it important to share the excellent, personal and helpful customer service I received during my purchase. Followed by prompt delivery.
The towel is stunning and I can’t wait to use it, thank you 🥰
3 de março de 2026
Avaliação não solicitada
Resposta da Dock & Bay
We're so glad our team looked after you! 🤩
We cannot wait for you to try out your towel! Bring on summer 👀☀️
Amazing Product - Looks, Feels, Dries amazingly
I was told about these amazing towels. I was sceptical to say the least.
However from viewing the web site several times, reading reviews, researching, finally purchased a towel (soon to purchase my second) and using wow, amazing, love the size, love the look but wow how’s it dries is fantastic. Great Product.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
From sceptical to totally converted, that’s the best journey 😄 So glad you took the plunge and found out for yourself just how amazing they look, feel, and dry 💦✨
We’ll be ready when you’re back for towel number two 😉
Absolutely love these towels
Absolutely love these towels. Have had the beach towels for a couple of years but wanted to try the bath towels & tea towels. I placed an order but unfortunately a couple of the towels then went out of stock so had a really helpful email to say that they wanted to get them out to us as soon as possible and we could choose any other colour. They are the quickest drying and clean towels I’ve ever used! Thank you!
4 de março de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Wow, thank you for being such a loyal Dock & Bay fan!
We love that you’ve had your beach towels for years and decided to branch out into bath and tea towels too 🌈✨ Sorry about the stock hiccup, but we’re so glad our team could help you pick a new colour and get everything out quickly 🙌
Quick-drying, fresh-feeling towels are what we’re all about 💦 Thanks so much for the love!💙
Love the size of the towel
Love the size of the towel. Will be using it on holiday as towel provided are rarely big enough and I like to wrap up in one after a shower
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
We love this! Nothing better than a towel you can properly wrap up in after a shower 🙌✨ So glad the size is just right and perfect for holidays too 🌴🏖️
Great beach towels
Great beach towels. Beautiful colours and light to carry and super absorbent. Washed at low temperature and came out looking as good as new.
3 de março de 2026
Avaliação não solicitada
Resposta da Dock & Bay
We’re happy you’re loving the beautiful colours and how lightweight yet super absorbent the towels are 🌈💦 Even better to hear they wash so well too! 🧺✨
Resposta da Dock & Bay
Glad you’re loving the fun vibes and quick-dry magic! 🌈🏖️
Great quality towels!
They are incredibly lightweight and compact. They fold down small enough to fit easily into a backpack or carry-on. Despite being thin, they’re surprisingly absorbent and dry way faster than normal towels. Great choice of colours and patterns too!
2 de março de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Thank you for the amazing review! We love that you’ve highlighted the lightweight, compact feel. ✈️🎒 And yes! Thin but super absorbent and quick-drying is exactly what we aim for 💦✨ So glad you’re loving the colours and patterns too 🌈🏖️
Absolutely love these towels
Absolutely love these towels. Will make holiday packing so much easier too!
2 de março de 2026
Avaliação não solicitada
Resposta da Dock & Bay
We love hearing this, thank you! 💙 So glad your towels are making holiday packing that little bit easier ✈️🌴 Lightweight, compact, and ready for adventure, just how it should be! 💦✨
Easy to buy from
Easy to buy from. Quick and helpful in responding to questions about products.
Hair towels that dry hair and don't leave water running down your back!!
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Love this. thank you! So glad ordering was easy and our team could help quickly 🙌 And yes to no more water running down your back! 💦✨ Our hair wraps are here to save the day (and your outfit 😉).
Nothing special but not awful
Shipping was prompt.
Colour and size were as advertised.
The towel did not shake of sand very well particularly after getting wet, not did it dry quickly (despite being a quick dry towel)
It is a little heavy to carry but the bag has hoops which were easy to clip onto my bag.
I ended up using my canga instead of the towel.
I may recommend this as a pool towel or pebble beach towel but I think there are cheaper and better quality items out there
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Thanks so much for your honest feedback 💙
We’re really glad delivery was prompt and that the colour and size were spot on. We’re sorry to hear the towel didn’t quite meet your expectations on sand resistance and drying time, especially after getting wet. That’s definitely not the experience we aim for.
Quick-dry performance can vary depending on conditions (humidity, airflow, how saturated it gets), but we completely understand your disappointment. We appreciate you highlighting the handy bag clips too, small details matter!
If you’d ever like to chat it through or explore a different style that might suit your beach days better, our team would be more than happy to help 🌊✨
Great!!!
Great product and great customer service. I had ordered a beach towel and a few days later was told it was out of stock via email. I had options for a refund or any other towel of choice regardless of price. I opted for a replacement towel which arrived promptly and I am so excited to take it away with me soon! I love the colourful, fun, vibrant designs
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Dock & Bay
Wow, thank you for such a fab review! We’re so sorry your original towel was out of stock, but we’re thrilled our team could offer a quick swap and get your new one to you pronto ✨ Nothing should stand between you and colourful holiday vibes! 🌈
So excited for you to take it away soon, bring on the fun, vibrant adventures! ☀️💦
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