J’ai fait appel à DocShipper pour un transport aérien, précisément pour bénéficier d’un délai rapide. La marchandise est partie le 13 février… et plus d’un mois après (19 mars), toujours... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Je devais déménager de façon assez soudaine, et j'ai donc chercher une compagnie, Docshipper, m'a répondu très vite, avec un suivie explicite quand aux démarches. La compagnie a été a l’écoute, et ma... Ver mais
A empresa respondeu
A vice president caught up in the thick of thin things, an EXW shipment of plumbing supplies for irrigation from Eureka California to Caldera Costa Rica is definitely not what I’d like to have on my a... Ver mais
A empresa respondeu
We had a great experience with DocShipper. They helped us move from Thailand to Canada without a hitch. They were able to give us a tailored package which included splitting the full shipment into m... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre DocShipper Group
Escrito pela empresa
DocShipper is a very unique business model combining 3 departments to fully handle the product cycle:
✪ International Logistics to assist with freight needs (transport, packing, customs clearance...)
✪ Sourcing to help with the procurement process (supplier search, quality control, compliance...)
✪ 3PL to support E-Commerce players with their dispatch (warehousing, order fulfillment, Last-Mile Delivery...)
Informações de contato
Office C, 23 / F., COS Center, 56 Tsun Yip St, , 00000, Kwun Tong, Hong Kong
- +33 1 86 65 43 47
- info@docshipper.com
- docshipper.com
4,0
Muito Bom
93 avaliações
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Secure your shipping projects
Great company. Astonishing business culture and will to carry everyone to the top. As a former logistics expert, I always had issues with my shipping services, I think Docshipper really provides the best answer to this with short response times and competitive pricing.
I would recommend to any serious professionnal in the field of logistics.
8 de fevereiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Hi Thibaut,
Thank you for this powerful review!
Coming from a logistics expert, your words carry extra weight — and we’re proud to know that our responsiveness, pricing, and business culture stood out to you.
At DocShipper, we’re committed to raising the bar in global shipping, and it’s great to see that commitment recognized. Thanks again for your trust and your recommendation!
— The DocShipper Team
Resposta de DocShipper Group
Hi Jawabi,
Thank you for sharing your feedback!
We’re glad to hear you had a good experience with us — and we hope to make your next one even better 🚀
— The DocShipper Team
One of the most quality services that…
One of the most quality services that I've never seen !
2 de abril de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Hi Rayan,
Wow — thank you for the kind words!
We’re thrilled to know that our service left such a strong impression. Delivering top-quality support is what we strive for every day, and your feedback means a lot to the whole team 🙌
Looking forward to assisting you again!
— The DocShipper Team
Merci MR Obegi pour votre…
Merci MR Obegi pour votre professionnalisme et votre bienveillance pour ce colis qui était particulièrement difficile à prendre en charge .Cordialement laurent Guizard
5 de janeiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Bonjour Laurent,
Un grand merci pour votre retour !
Nous sommes ravis de savoir que M. Obegi a su vous accompagner avec professionnalisme et bienveillance, même dans une situation complexe. Ce sont justement ces défis que nous aimons relever chez DocShipper, avec le souci constant de vous simplifier la vie.
Au plaisir de vous accompagner à nouveau,
— L’équipe DocShipper
transport Belgique France
transport entre la Belgique et la France.
aucun souci, excellent communication depuis le devis jusqu'à la livraison.
je recommande++
4 de março de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Bonjour Cyril,
Merci beaucoup pour votre retour positif !
Nous sommes ravis que le transport entre la Belgique et la France se soit déroulé sans encombre, et que la communication ait été à la hauteur tout au long du processus. Votre recommandation nous fait très plaisir !
À bientôt pour une nouvelle expédition,
— L’équipe DocShipper
Great service
Great service
Good communication
Flexibility
6 de fevereiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Hi Wadih,
Thank you for your feedback!
We’re glad you appreciated our service, communication, and flexibility — that’s exactly what we aim to deliver on every shipment.
Hope to work with you again soon!
— The DocShipper Team
Noting but smooth experience
In the event of goods being stuck at customs, Robert Houwayek is a customs broker you should arguably consider to release your cargo. Once I knew that my scale modeling tools coming from Spain are being withheld at Suvarnabhumi Airport, I resorted to him to release it and handle the last mile delivery. All what he asked me is to send 2 emails to be able to do it! The first one to him (incl. invoice, AWB, & last-entry stamp), and the second one to the airline in order to release the D/O to him. Well guess what, within 48 hours, it was done! I got my parcel at my place in Phuket.
26 de abril de 2023
Avaliação não solicitada
Resposta de DocShipper Group
Hi Chan Chan,
Thank you for your detailed review!
We’re so pleased to hear that Robert was able to support you efficiently in clearing your goods through customs and ensuring last-mile delivery to Phuket. His expertise and responsiveness are exactly what we aim to bring to each and every case — and it's great to know everything went smoothly.
Glad we could turn a potentially stressful situation into a hassle-free experience!
— The DocShipper Team
My name is Ad Van Den Bosh
My name is Ad Van Den Bosh. I am a Dutch business man cross-trading in the Far East. I reached Robert Houwayek to clear a 40HC of greenhouse equipment from Qingdao, and deliver it to Lan Krabue in no time. He suggested that I request a Form E, which I did from the supplier, and was able to enjoy a preferential tariff treatment. DocShipper, a way to help you save both time and money!
5 de julho de 2023
Avaliação não solicitada
Resposta de DocShipper Group
Hi Ad,
Thank you for your excellent review and for trusting DocShipper with such a strategic shipment.
We're glad Robert was able to support you with both speed and insight — suggesting the Form E to benefit from preferential tariffs is exactly the kind of added value we aim to provide.
Helping international traders like you save time and money is what drives us every day. Looking forward to assisting you again on your future operations in the Far East!
— The DocShipper Team
Great and thorough services
Great and thorough services, I could only recommend them. Both Marc and Karim are really nice and helpful guys!
26 de fevereiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Hi Balázs,
Thank you so much for your kind words!
We’re delighted to hear that you had a great experience with us — and Marc and Karim will be especially happy to know their support made a difference.
Your recommendation means a lot, and we hope to assist you again soon!
— The DocShipper Team
Première importation réalisée avec succès
Première importation réalisée avec succès. Accompagné par Constance D. & Khalil K. qui ont été très pro et réactifs pour nous tenir informé de l'avancement du transit.
25 de fevereiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Bonjour Pierre,
Merci pour votre retour !
Nous sommes ravis d’apprendre que votre première importation s’est déroulée avec succès. Constance et Khalil seront très touchés par votre message — leur professionnalisme et leur réactivité font partie de nos priorités chez DocShipper.
Au plaisir de vous accompagner à nouveau pour vos prochains projets !
— L’équipe DocShipper
It has always been a pleasure dealing…
It has always been a pleasure dealing with constance at Docshipper.
It does not matter if it is for a very small shipment or a 40' container.
Constance is very knowledgeable and a pro in customer service.
We look very much forward to another fruitful cooperation with Docshipper in 2024.
Friedrich
F.W.M.Zielinski
CEO NulebenCo.,Ltd.
4 de janeiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Hi Friedrich,
Thank you for your kind and thoughtful feedback!
It’s always a pleasure working with you and your team. Constance will be thrilled to read your words — her dedication and professionalism are a true asset to DocShipper.
Whether it’s a small parcel or a full container, we’re committed to delivering the same level of care and expertise. We’re looking forward to another successful year of collaboration in 2024!
— The DocShipper Team
Smooth experience
24 de fevereiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Hi Teodor,
Thank you for your feedback!
We’re glad to hear everything went smoothly — that’s exactly what we aim for.
Hope to assist you again soon!
— The DocShipper Team
Since ISince I made the inquiry about the services, they responded to me and gave me advice, my shipment was successful with the support of Ms. Constance. made the inquiry about the…
Since I made the inquiry about the services, they responded to me and gave me advice, my shipment was successful with the support of Ms. Constance.
3 de fevereiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Hi and thank you for your review!
We're happy to hear that your shipment was a success and that Ms. Constance could provide the support and advice you needed from the very beginning.
We truly appreciate your trust and hope to collaborate again soon!
— The DocShipper Team
Very good experience
Very good experience with DocShipper for a shipment from Austria to Thailand. All went smoothly; thanks to Constance D. who was helpful, efficient and very professional. I will definitely contact her again for future shipments.
Lea
2 de dezembro de 2023
Avaliação não solicitada
Resposta de DocShipper Group
Hi Lea,
Thank you for your kind words!
We’re glad to hear your shipment from Austria to Thailand went smoothly — and that Constance’s support made the experience efficient and stress-free. She’ll be delighted to hear your feedback!
We look forward to assisting you again on your future shipments 🚀
— The DocShipper Team
Constance D helps me smoothly
Constance D helps me smoothly, but overall one thing that needs attention from every docshipper client - local brokers are always better in terms of time & money. Cheers,
1 de fevereiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Hi Mark,
Thank you for your honest feedback and for highlighting Constance’s great support — we’re glad she could make your experience smooth!
We understand your point about local brokers, and while we strive to provide competitive rates and global coordination, we always welcome insights that help us improve. Your comment is valuable, and we’ll make sure to keep pushing for better efficiency and cost-effectiveness.
Thanks again for your trust!
— The DocShipper Team
Constance D
Constance D. Help me with my parcel! Thank you 🙏
5 de outubro de 2023
Avaliação não solicitada
Resposta de DocShipper Group
Hi Pavel,
Thank you for your message!
We’re happy to hear that Constance was able to assist you with your parcel — she’ll be touched by your appreciation 🙏
Looking forward to helping you again in the future!
— The DocShipper Team
Très bonne entreprise j’ai eu affaire à…
Très bonne entreprise j’ai eu affaire à Constence Dittrich et Karim ils très professionnels très réactif je repasserais par eux sans problème
16 de fevereiro de 2024
Avaliação não solicitada
Resposta de DocShipper Group
Bonjour Pascal,
Un grand merci pour votre retour !
Nous sommes ravis d’apprendre que votre expérience avec Constance et Karim s’est si bien déroulée. Leur professionnalisme et leur réactivité sont au cœur de notre engagement chez DocShipper.
C’est avec plaisir que nous vous accompagnerons à nouveau pour vos futurs projets !
— L’équipe DocShipper
PASSEZ VOTRE CHEMIN !
PASSEZ VOTRE CHEMIN !
Ne pensez pas que si vous avez un problème vous pourrez compter sur Docshipper France
Ils n’ont qu’une boîte postale en France.
Frais cachés, 0 SAV, perte d’argent, voici ce que vous gagnerez avec cette société
Je n’arrêterai jamais de prévenir le maximum de monde pour éviter que d’autres se fassent arnaquer
31 de outubro de 2023
Avaliação não solicitada
Resposta de DocShipper Group
Bonjour,
Nous regrettons sincèrement que votre expérience avec DocShipper n'ait pas répondu à vos attentes. Nous tenons à vous assurer que la satisfaction de nos clients est notre priorité absolue, et nous sommes fiers de servir des milliers de clients satisfaits à travers le monde.
Concernant notre adresse en France, elle fait partie de notre réseau logistique global, conçu pour répondre efficacement aux besoins de nos clients, partout dans le monde.
Nous prenons vos préoccupations très au sérieux et nous aimerions discuter directement avec vous pour résoudre tout problème que vous avez rencontré. Contactez-nous à votre convenance pour qu'on puisse corriger le tir.
very good experience in terms of the services and support
very good experience in terms of the services I was able to use
7 de agosto de 2023
Avaliação não solicitada
Resposta de DocShipper Group
Hi Iraku,
Thank you for your feedback!
We’re glad to hear you had a very good experience with our services and support. It means a lot to the team!
Looking forward to assisting you again in the future.
— The DocShipper Team
Parfait
- Une entreprise, réactive, sérieuse, respectueuse des engagements pris,
- des interlocuteurs courtois, attentifs à vos attentes.
Rassurez-vous personne ne nous a payé pour écrire ce qui suit…
Merci à Marc, notre interlocuteur principal et son équipe.
Nous avons apprécié que le moindre message soit diffusé, en copie, à l’équipe. Ainsi l’information tourne, à la plus grande satisfaction du client et de l’efficacité de l’entreprise.
Quel fut notre étonnement d’avoir une cotation le lendemain de notre premier contact, de payer dans la foulée l’acompte à la commande, et notre questionnement : serais-ce du phishing, surtout quand notre banque Revolut nous alerte ??? Non, c’est leur efficacité dans le travail…
Et cet autre instant, où le représentant local nous contacte avant même que l’on soit informés que notre dossier était déjà arrivé en Malaisie : « merci de signer cette procuration ». Coup de fil à Marc : « oui, pas de problème ».
Efficacité, toujours efficacité… Donc très satisfaits pour ce transfert entre la Malaisie et la France.
3 de agosto de 2023
Avaliação não solicitada
Resposta de DocShipper Group
Bonjour Famille Dusart,
Un immense merci pour ce retour aussi détaillé que touchant !
Nous sommes ravis que votre transfert entre la Malaisie et la France se soit déroulé dans les meilleures conditions, et que notre réactivité, notre transparence et notre sens du service aient répondu à vos attentes.
Marc et toute l’équipe vous remercient chaleureusement pour votre confiance. Chez DocShipper, nous mettons un point d'honneur à ce que chaque interlocuteur soit informé et impliqué — pour que tout roule, sans stress, même à l’international.
Au plaisir de vous accompagner à nouveau dans vos futurs projets logistiques !
— L’équipe DocShipper
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.