Docue Avaliações 

Wonderful customer service! Helpful and friendly staff, quick response times.

Avoid , Avoid, Avoid
There’s something very wrong here.

Initially signed up for an annual contract - functionality wasn’t useful for me personally but that aside I was automatically charged another annual subscription at a significant increase to my prior subscription.
At no point was I alerted to the renewal
At no point was I alerted to the price increase
At no point did the original sales person indicate it would renew automatically

After complaining,
Docue then charged me another £60 to cancel my subscription and 2 weeks later I’m still waiting for my refund after being promised it.

As can be seen from the other reviews pricing information for users is sadly very misleading.

My next steps are a full report to the CMA,
trade bodies and my own small claims procedure if this isn’t resolved.

For anyone out there please be aware of all the 1 star reviews.

Small businesses and individuals shouldn’t have to deal with this.

Scam pricing, limited number of documents and no additional value if you pay for more documents.

They compare the pricing to that of a lawyer which is nonsense

Docue ist ein ausgezeichnetes Tool, das uns sehr viel Zeit beim Erstellen und Unterschreiben von Verträgen spart. Die Vorlagen nach deutschem Recht und die benutzerfreundliche Oberfläche machen es ideal für kleine und mittelgroße Unternehmen sowie Start-ups.

After some confusion with the subscription, the Vice President Neil called me personally to explain how the service operates and solved all the problems I was having whilst on the phone.

Overall, having the VP call to solve a problem is not something I would expect anywhere, but it was greatly appreciated and was a huge help!

Kokemusta olisi siinä, että kaikki tarvittavat asiakirjat ovat saatavana, helppoa ymmärtää ja lisätä tarvitsevat asinestoa.

I was very pleased how quikly and well Docue team helped.

Docue is more than just documents!

As a small business, having access to professionally written contracts and document templates makes a huge difference.

Having those documents securely digitally signed and stored makes it the complete package.

Most of all, it is hugely valuable to be able to seek guidance from the Docue team and their legal professionals.

Docue on mullistanut tapamme hallita sopimuksia ja asiakirjoja. Käyttöliittymä on selkeä ja intuitiivinen, ja asiakirjojen luonti on vaivatonta älykkäiden mallipohjien ansiosta. Kaiken kruunaa mahdollisuus sähköiseen allekirjoittamiseen, joka säästää valtavasti aikaa ja tekee prosesseista tehokkaita.

Asiakaspalvelu ansaitsee myös erityismaininnan – aina nopeaa, ystävällistä ja asiantuntevaa. He auttoivat meitä heti, kun meillä oli kysyttävää, ja varmistivat, että kaikki sujui moitteettomasti.

Suosittelen Docuea lämpimästi kaikille, jotka haluavat modernisoida sopimushallintaansa ja nauttia saumattomasta käyttökokemuksesta!

The software is easy to use and helps us in organizing and managing our contract documents.

The Docue platform is absolutely brilliant - detailed and up to the minute legal documentation across all areas. It's easy to use, terrific value for money and f the highest quality. What really pleased me was the quality of the Customer service and willingness to help which is rare, In particular Hahhah was absolutely outstanding and couldn't have been more helpful. I would recommend Docue without hesitation as an invaluable tool for legal support and documentation. Nick Swan

I signed up for the online legal template service but didn't expect to have a personal virtual meeting as an introduction, to show how the system works. Also having a dedicated contact to contact should help be required is much appreciated. The system seems very intuitive, even if I made a mistake on my first document. Hannah, our contact, was kind enough to add another credit to our account to compensate my error. Service has exceeded expectations.

Always great support! Quick and accurate!

I felt the Plan wasn’t cost effective for my needs but Hannah helped with that explaining the value of what I was getting … documents are up to date and very valuable

Smooth to use, and help with customised documents work fluently.

Näppärä asiakirjaohjelmisto
Asiakaspalvelu toimii hyvin ja asiakirjoja on helppo luoda ja lähettää eteenpäin. Joitain parannuksia pystyy vielä tekemään, siksi 4/5 arvostelu

DO NOT USE

They tie you into annual contracts but make the pricing look like it's monthly – deliberately. Awful practice.

Great product and great support

I subscribed to the platform for creating contracts. To get started, I was offered an onboarding meeting, which provided an excellent introduction to all the platform's features. The document templates are straightforward to use and consider the local law.

The monthly pricing wasn't clear it is actually an annual commitment but paid monthly.

When I tried to explain this to them, told to read the terms and conditions, that weren't clear to start with.

As good as a scam.