Novri from Domainz has been fantastic, successfully ending a saga that has stretched out over 4 days with two other domain hosts that has gone around in circles twice. I am not a tech guy and was get... Ver mais
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Veja o que dizem as avaliações
Amira was amazing and solved the issue. It's just a pity that it took 2 days, multiple emails and 2 online chats before I phoned Melbourne and spoke with Amira. Seriously, Domainz needs to make it e... Ver mais
I have reviewed Domainz before and I've told people how wonderful they are. But that was a few years ago and I wondered it they were still that same. I'm very happy to say that I again got wonderful h... Ver mais
I contacted Domainz to setup a new account as my previous provider after 30 years is ceasing hosting and email. Anthony B talked me thru all what was needed and made a stressful situation for me... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
New Zealand's largest and most experienced domain name registrar is owned and backed by Melbourne IT Group, one of the biggest domain name registrars globally - managing more than 3 million domain names. Domainz is also an Accredited Registrar for New Z...
Informações de contato
Gilmer Terrace 18, 6011, Wellington, Nova Zelândia
- domainz.net.nz
Sem histórico de pedidos de avaliações
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Happy and helpful
Intan Ayu at Domainz.net.nz was super helpful
Intan Ayu was super helpful in updating my DNS records so that I could receive my emails. The communication about what was being done was clear so that I could understand what was happening. I wouldn't hesitate to use the domainz portal for client assistance again and can't praise Intan's help enough. I am so relieved that the issue is being sorted and that the stress is alot less because of the help I received.
Helpful and responsive
Helpful and responsive - Yoedhi and Mufiddin were both great to deal with, helping me with a migration of my email to a newer platform and associated issues. Made what could have been a very stressful task really easy - appreciate them both.
Great service and support!
Great service and support that was really prompt and super helpful!
Transition
I am a client for 6+ years and was recently told that I am on a „legacy product“ - their recommendation was to transition a new platform … needless to say, I was scared due to the risk of a business interruption.
Well, what an amazing experience this transition was. Everything went smooth and staff were amazing in explaining and guiding me through the process.
All done and dusted - happy customer!
You have done a 10/10 job - thanks
Great customer service, thank you
Zidan was prompt, clear, courteous and very helpful.
He explained the steps I needed to take, then communicated well as he escalated then resolved the problem. I'm very grateful, and this combined with my previous chat help support week before last, has made me confident to use this support again in the future.
Though it took a while
Though it took a while , the people helped and never faltered and solved my problem. So very pleased with the end result.
Zahra - brilliant and effective!
Zahra was extremely efficient. She didn't fuss and she went about the problem quietly and effectively. She was the third person I'd been to (in other organisations) but Zahra was the only one who helped me. Thank you Zahra!! Brilliant!
Excellent support with very timely…
Excellent support with very timely resolution. Attention to getting this resolved was greatly appreciated.
very helpful knowledgeable people
very helpful knowledgeable people, sorted out issues I was struggling with
problems were resolved promptly
Had a problem - possibly user error, possibly not.
Logged a support ticket, Carlos sorted it out for me.
Gita was clear and concise and even…
Gita was clear and concise and even offered to do the tricky back end that we've been struggling with (setting up a Mailchimp account)...
THANK YOU GITA!
Devin was awesome
Devin was the only person who was able to help me get my email sorted. He was the third time this morning I contacted for support. A massive thank you to Devon and thanks for helping to sort the outlook as well.
Helpful and reliable company
Helpful and reliable company, I have had my business with them for 9 years. Online chat for support is immediate and efficent and they have called me back when required.
The support was amazing and crystal…
The support was amazing and crystal clear!!
Jansen was extremely clear and…
Jansen was extremely clear and responsive. I've raised my concerns multiple times over the last few weeks and Jansen is the only one who has helped me. It's been extremely frustrating.
Frank was able to correctly identify…
Frank was able to correctly identify our problem and has waited while I paid an outstanding invoice and confirmed payment had gone through. He was very helpful.
Syahrul was responsive and solved the…
Syahrul was responsive and solved the issue I was having efficiently and rapidly. Got back to work in no time!
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