Novri from Domainz has been fantastic, successfully ending a saga that has stretched out over 4 days with two other domain hosts that has gone around in circles twice. I am not a tech guy and was get... Ver mais
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Veja o que dizem as avaliações
Amira was amazing and solved the issue. It's just a pity that it took 2 days, multiple emails and 2 online chats before I phoned Melbourne and spoke with Amira. Seriously, Domainz needs to make it e... Ver mais
I have reviewed Domainz before and I've told people how wonderful they are. But that was a few years ago and I wondered it they were still that same. I'm very happy to say that I again got wonderful h... Ver mais
I contacted Domainz to setup a new account as my previous provider after 30 years is ceasing hosting and email. Anthony B talked me thru all what was needed and made a stressful situation for me... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
New Zealand's largest and most experienced domain name registrar is owned and backed by Melbourne IT Group, one of the biggest domain name registrars globally - managing more than 3 million domain names. Domainz is also an Accredited Registrar for New Z...
Informações de contato
Gilmer Terrace 18, 6011, Wellington, Nova Zelândia
- domainz.net.nz
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Wow such a fast response to my query…
Wow such a fast response to my query and fixed the issue within minutes. Really appreciate it as it is imperative to our business to have us fully operational. Thank you
Have been with Domainz for over 10 YEARS and they dont treat their customers well
have been with Domainz for over 10 years and my domain expired by 2 days - so set up a new account to renew cost came up - $32
wouldnt accept payment - then i contacted customer services by email - they said load your credit card on portal and said they would set up invoice in portal - i checked half an hour later and they had already taken money out $141 for 2 years.
not only did i not authorise it - ( only wanted one year $49 ) they ripped me off for 2 years ... when everyone else is only charging $35 per year .
In 2 hours i tried to cancel ( as i transferred my domain to another co )
now they saying they will not refund .
Do not go with this company it is Australian owned by Webcentral in Melbourne.
They dont care about kiwis its only about the $$$
Domainz suddenly discontinued our…
Domainz suddenly discontinued our koruultrasound domain without reason or warning. Our many discussions with support provided no explanation and they do not seem to have a complaints system
Saras Fardani was very patient and…
Saras Fardani was very patient and knowledgeable in directing me to a solution to my questions.
Efficient and real customer support
Jansen P. was able to understand the problem and assist with clarifying and offering next steps quickly and efficiently. Great to be able to get one on one person assistance at domainz, rather than just a bot reply.
Super service - Thank you!
Ahmed from Domainz was an absolute patient legend. I needed to connect three new email addresses to my primary email account. He was with me every step of the way and made that task a breeze.
Thank you for such excellent service!
dodgy business practices use someone else
Domainz automatically changed a domain of mine to auto renew, with no authority to do so or notification of the change, when I set it not to. When presented with evidence, they denied I had made the setting and refused a refund. They also took payment 20 days prior to issuing the invoice so its outside of the CGA. I'm pulling all other domains from them and will defintiely never use this company again
Blagovest was exceptional
Blagovest was exceptional. I have asked several times via tickets and chat over the last week for help to resolve the issues with my emails not working. To date no success! They have not been working for several days now. Today Blagovest took the time to review things very thoroughly and found some anomalies that I believe will fix the problem. Even if they don't resolve everything he has taken us many steps in the right direction. Thank you.
bad customer service…
if you try to cancel your subscription a minute after you missed the automatic renewal during holidays, they won't give you a refund. They care about the money but not their relationships.
Fast and secure
From domain puchases to SSL setup, domainz delivers speed and security. highly recommended!
A quick response and fixed.
A quick response and knew what the fix was straight away and went ahead and did so. Great job Jasun Pusung.
Very patient and helpful
Ahmad was very patient and helpful and sorted out our issues.
Legend!
Very helpful and knowledgable team member. He didn't just give me the instructions on how to update my DNS records - he performed the changes himself. Legend!!!
Great help desk
The person that I dealt with was prompt, knew what to send me and how to help. Polite, curious and professional
Good customer service
They have good customer service and very patience with helping us
Very helpful
Very helpful, and when couldn't help would ring me back so I didn't have ti be on hold.
My experience was extremely helpful
Good support experience
I needed to change my password and for some reason it didnt recognise my logon credentials so I contact their support Chat. Got a bot immediately (and was concerned I'd sink into Bot Hell) but within a minute I was in contact with a human who sorted things out within 5 minutes.
They are expensive for domain names in my opinion but at least the support seems to work well
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