DonorPerfect Avaliações 452

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Our trainer seemed a little annoyed by everything, and went super fast. It also was not communicated to him that we would need fast tracking of our data transfer and he made it seem as though this wou... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mike Lawler in sales was fabulous! When vetting CRM providers and asking all the questions Mike was transparent, informative, and dedicated (including answering calls while snowed in) rain, shine, or... Ver mais

Avaliado com 5 de um total de 5 estrelas

Cheryl was very patient with our long internal discussions and approval process. She followed up and answered questions for months before we were ready to sign. Most salespeople would have been pushy... Ver mais

Avaliado com 5 de um total de 5 estrelas

They are on top of everything and guiding us step by step to get comfortable with Donor Perfect.

Detalhes da empresa

  1. Fornecedor de software
  2. Empresa de Software

Escrito pela empresa

DonorPerfect is a comprehensive fundraising software solution that offers everything nonprofits need to grow and thrive. Fundraisers can use it to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect is especially tuned to your monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo. Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions. Volunteers and board members can have their own, unique access to DonorPerfect, allowing nonprofits to empower their volunteers to act independently while protecting the security and integrity of their donor data. DonorPerfect offers pricing packages to meet any size organization and any budget, and integrated partners that add features like prospect research, automatic updates for lost and expiring credit cards, and text-to-give.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

452 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 3 de um total de 5 estrelas

I signed up and then nothing happened!

I havent had much experience yet with Donor Perfect, but the experience I have had is odd. I registered for the site and began the process of creating an account. I paid and was told by my contact person that I would hear back with next steps. That was 9 days ago!! I have no idea where I am in the process. Since then I have emailed my contact person and then called and have heard nothing in response!

28 de setembro de 2022
logotipo da DonorPerfect

Resposta de DonorPerfect

Hello, so sorry you've not heard yet from our team. According to our records, they've sent several emails, so perhaps it went to spam or we have the wrong email. Your onboarding coordinator is going to call you today. If for any reason you do not receive the call, here is the contact information for our onboarding team: Phone: (800) 220-3593, and Email: implementation@softerware.com

Avaliado com 5 de um total de 5 estrelas

Our nonprofit has been around for 55…

Our nonprofit has been around for 55 years, but never invested in software. Tons of data has been collected but inconsistently, and there has never been a donor relationship system in place. I knew presenting Donor Perfect to the board and Exec. Director would be difficult, but it is something we need with a one-person development team. I spent an hour demoing the software with Jeremy and I knew how important it was for us to have the amazing features provided. It would make the difference between surviving and thriving. I took all the information Jeremy provided, along with our recorded demo video and presented my case. 48 hours later I am writing my review!

29 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

AMAZING EXPERIENCE

Suzanne Gildea was amazing, patient, and very helpful answering ALL of our many questions. She was prompt in emailing and setting up Zoom meetings for tutorials.

7 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Your consistent yet not annoying follow…

Your consistent yet not annoying follow ups, the availability to talk & show me my options as well as what you offer for the price at a non pressure sales approach is ultimately what led me to choosing you. Can’t wait to explore the platform & what we can do with it.

4 de agosto de 2022
logotipo da DonorPerfect

Resposta de DonorPerfect

Welcome to DonorPerfect and thank you for the 5 star review!

Warmest Regards,
Meg
Senior Client Relations Specialist
Email: methridtge@softerware.com

Avaliado com 5 de um total de 5 estrelas

Donor Perfect helps you personalize donor relations

I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. Donor Perfect also lets us upload a photo of our donors so we can easily identify them when they visit us or attend a function.

I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.

Donor Perfect allows us to personalize our communications with donors through tailored emails, videos and invitations. The program lets us track donor communications via the contacts section and set filters that allow us to run reports to see who showed interest or offered support for a particular project or program, and easily identify those we need to circle back to.

24 de junho de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Donor Perfect gets the job done

Donor Perfect gets the job done! We like that all our donor management is done in one place. makes things simple on the accounting side of things. Some things are a little overly complicated. Too many options, but its overall, just what we need

9 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best there is!

DonorPerfect has been a vital tool in our fundraising journey. They have given us the momentum to increase our fundraising exponentially!

14 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

DonorPerfect - a donors best friend!

I love DonorPerfect. When you are looking for a way to ensure that you provide the best customer service to your donors and need some place to capture all of their information, look no farther. It has made my data capturing work-life more fun and a whole lot easier.

15 de dezembro de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

User-friendly and intuitive navigation…

User-friendly and intuitive navigation to most features. Ability to upload and mass import information. Compatibility with constant contact, QuickBooks, and other platforms. Wish more features were included in basic packages like Donor Search and events management. I'd also like to see more compatible credit card swipers.

13 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

DonorPerfect Review

I’ve been using DonorPerfect two years after using another fundraising software program. The program is very easy to use, and if I need additional help, customer services is only a phone call away. It’s convenient to have the online forms available so you set them up and don’t have to worry about them and it’s easy for our donors to make one-time gifts, monthly gifts, sign-up for events and we even use them for our volunteer hours. There are some features I would like to see added to DonorPerfect. We are able to request specific information be added to help with the ease of working in the program and hopefully, it doesn't take too long for our suggestions to be used.

9 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Definitely an upgrade!

Our last donor management software was very outdated and was hard to manage. Moving to DonorPerfect was one of the best decisions we have made on our development team. Through detailed tracking of trends, we can make more informed decisions on how to spend our fundraising dollars. I look forward to all the ways we can use this software to engage our current donors and reach new ones!

1 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

DonorPerfect is the BEST fundraising program for the money!

I have used DonorPerfect for over 15 years and purchased it at every nonprofit I worked at. It is so easy to use and required very little training to get started. They are always adding new additions and making improvements to the program. They provide training on everything and their customer service is awesome.

14 de junho de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

DP: A Giant Leap Forward

My organization had used another CRM for many years, since the late 1980s without ever updating or upgrading it. It had been state-of-the-art when we first acquired it but, as is true of some legacy software created by a large company, it was so outdated that no one used it anymore. And the annual fee had become quite expensive.

As a result, we looked at more than a dozen fundraising platforms and demoed at least six different ones, including a cloud-based version of the CRM we had at the time.

We chose DonorPerfect because of the simplicity of the interface and ease of use, both in inputting new information and retrieving data on reports. DP offers easy to understand on-demand videos for every aspect of its use. It also has expert facilitators for live videos and trainers providing clear, detailed instructions for organization-specific sessions. For the latter training workshops, you are provided with a video of the session and a detailed write-up of instructions. This reinforces learning for attendees and provides tailored training for the rest of team who were unable to attend.

While the migration process was initially bumpy, DP assigned a dedicated staffer to work with us at no extra charge to make sure we were happy with the final result.

My organization has found DP to be a good platform to allow programs to improve and create effective multichannel fundraising campaigns.

8 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

DonorPerfect is great for our smaller…

DonorPerfect is great for our smaller organization. It is very user-friendly and there are helpful videos for anything that may challenge users. I especially like the reporting function and the ability to export to Excel.

5 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Donor Perfect can help make your capital campaign a success

Having to engage an outside expert to import the necessary fields into Donor Perfect to run reports based on their Donor Search wealth capacity rating was frustrating, however by importing the wealth capacity ratings from Donor Search, we were able to determine that we had more than enough capacity within our donor pool to make our capital campaign a success.

4 de junho de 2021
Avaliação não solicitada

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