Door Station Avaliações 

324
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered doors which are clearly advertised as “3-5 day delivery”. Over a week later there is no response. I have called many times using the main phone line (supposedly Customer Services”), but simply... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Exceptionally pleased with service received from Door Station. Expert knowledge about the product lines made choosing the right product a breeze. Once order was placed, we were kept well informed of p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a bespoke oak door from Doorstation, online. Ordering process went very smoothly, all my queries were answered incredibly quickly by Dan and colleagues. After the predicted lead time (whi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful service - Dan was able to provide some guidance on which doors would best fit some unusually sized frames and what work would be involved for the carpenter. They also accommodated a few... Ver mais

Detalhes da empresa

  1. Fornecedor de Portas
  2. Fabricante de Portas
  3. Loja de Portas
  4. Armazém de Portas
  5. Porta interna

Sobre Door Station

Escrito pela empresa

Door Station is an online door supplier, offering internal and external doors at competitive prices. Door Station is able to supply door casings, architrave, skirting board and quality ironmongery – mostly with the option of being unfinished or pre-finished. We deliver anywhere in the UK and offer the best customer service in the industry.

Our team know the importance of stocking the best products and providing the best customer service. We have spent time sourcing quality products and are able to offer them to you at some of the best prices online. We believe your customer journey should be easy and stress free from start to finish. Our experience means we can help you find the right products to meet your needs.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

324 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(324)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Great Online Retailer & Customer Service

I can't recommend Door Station highly enough. Dan took us through various options and advised us on what would work and what wouldn't (we needed to shorten a couple). He also kept us up to date on delivery times. A very professional and solid company we will be using again

1 de fevereiro de 2022
Avaliado com 5 de um total de 5 estrelas

I ordered 2 doors beginning of…

I ordered 2 doors beginning of June,only one of them was in stock and was despatched straight away,Dan was very helpful he replied to my emails quickly when chasing my 2nd door with all the relevant information.Received my 2nd door on Friday as expected.Great service and quality doors.

4 de setembro de 2021
Avaliado com 5 de um total de 5 estrelas

Great pre and after sales service

Cant fault the service and after service of Door station. Had issue with handle coming a little loose and got immediate response on how to tighten up along with pics. Great price and advice at purchase and fab comms after sale. Rare to find such good customer service before and after you handed over your money !

16 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Eton oak veneer doors

I asked for my delivery to be deferred to fit in with the joiner. Doorstation arranged this and the doors arrived when expected.

They came direct from the supplier, unfortunately one of them was the wrong size. However, Dan was extremely helpful in resolving the problem - and collection and replacement took place fairly quickly.

Doorstation replied quickly to my phone call and emails; I would be happy to purchase from them again despite the initial problem. Pricing was competitive, the website was easy to use. Most importantly, the finished doors look great!

27 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

Impressed

Fast delivery ,by the weight,quality,, better communication on delivery would help , traffic delays 3 hours and no notification, .

26 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

Purchase of door

Easy to use website. Professional and efficient replies to queries which were dealt with effectively and within the timeframe. Thank you

21 de dezembro de 2020
Avaliado com 5 de um total de 5 estrelas

Beautiful service and delivery time

Beautiful service and delivery time. Price was little higher than competitors but their service was top quality. Usually construction supply companies are worse to keep up with the delivery time. However Door Station were perfectly on time with delivery. Thanks guys. Keep up the good works.

28 de outubro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order two doors and have not received…

Order two doors and have not received them nearly two Weeks laters, with little or know communication about why.

26 de setembro de 2020
Avaliação não solicitada
logotipo da Door Station

Resposta da Door Station

Hi Nathan

Thanks for shopping with us, and for taking the time to leave a review - we are obviously disappointed by this, however we are mostly confused...

- We have been in contact via email several times.
- The order was placed with a phone number 2 digits short - we emailed you to correct this.
- From there, we confirmed that delivery would be arranged for the following week.
- Transport then contacted you via text to arrange delivery, which was then received and signed for, as arranged.
- We have also attempted to contact you since you left this review but as yet have not heard back you.

Whilst we take full responsibility for any delay on products from our suppliers, it would appear that your review doesn't seem to be the fairest assessment of the course of events on this order.

We would very grateful if you would perhaps consider amending your review. Otherwise, we hope you enjoy your products and to do business with you again in the future.

Best wishes
Door Station

Avaliado com 5 de um total de 5 estrelas

Very helpful service

Very helpful service - Dan was able to provide some guidance on which doors would best fit some unusually sized frames and what work would be involved for the carpenter. They also accommodated a few tweaks to the order and called to discuss further. All 9 doors, plus furniture, were delivered when advised and with care. Highly recommended.

21 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had the chance to deal with a sale…

I had the chance to deal with a sale rep name dan and he was excellent I told him what I was looking for and he did is research and was able to make it happen cant wait for my doors all the way her in Bermuda and he was very polite never got annoying not once with all my questions job well done

13 de setembro de 2020
Avaliação não solicitada

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