Ordered doors which are clearly advertised as “3-5 day delivery”. Over a week later there is no response. I have called many times using the main phone line (supposedly Customer Services”), but simply... Ver mais
A empresa respondeu
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Ordered doors which are clearly advertised as “3-5 day delivery”. Over a week later there is no response. I have called many times using the main phone line (supposedly Customer Services”), but simply... Ver mais
A empresa respondeu
Exceptionally pleased with service received from Door Station. Expert knowledge about the product lines made choosing the right product a breeze. Once order was placed, we were kept well informed of p... Ver mais
Bought a bespoke oak door from Doorstation, online. Ordering process went very smoothly, all my queries were answered incredibly quickly by Dan and colleagues. After the predicted lead time (whi... Ver mais
Very helpful service - Dan was able to provide some guidance on which doors would best fit some unusually sized frames and what work would be involved for the carpenter. They also accommodated a few... Ver mais
Escrito pela empresa
Door Station is an online door supplier, offering internal and external doors at competitive prices. Door Station is able to supply door casings, architrave, skirting board and quality ironmongery – mostly with the option of being unfinished or pre-finished. We deliver anywhere in the UK and offer the best customer service in the industry.
Our team know the importance of stocking the best products and providing the best customer service. We have spent time sourcing quality products and are able to offer them to you at some of the best prices online. We believe your customer journey should be easy and stress free from start to finish. Our experience means we can help you find the right products to meet your needs.
Unit 62, Zone 1 Deeside Ind. Park, Welsh Road, CH5 2LR, Chester, Reino Unido
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No problems with purchase or delivery really good quality door and delivery was on the day they said
Competitively priced, delivered quickly with ETA message service and knowledgeable staff if there is anything you are unsure of.
Very happy with deliveries. More than happy with doors, excellent condition , designs are perfect.
Quick delivery. Although doors are primed, I will have to fill the joint’s as they are cracking and i will have to sand down around the glazed area’s, as they are a bit rough.
Excellent product and service
So helpful and informative
I found solid wood doors I would like to test them and give more about that
I totally messed up whilst researching for my internal doors. Firstly there are companies selling the same doors from the same supplier at a way better price, i mean way better £60 cheaper for the same door. Next, after deciding to change one of my doors the driver who delivered my new one couldn't pick up the return due to not being allowed. This means i have to wait in again in order to return the door. bad planning but keeping a driver in a job.! Regards hope this helps .

Resposta da Door Station
I’m so glad I’ve had this opportunity to write a review for door station because I’ve recently ordered six oak doors for my bungalow and I’ve just finished hanging them and I am so pleased with the quality, all friends and family who has seen them have all made remarks about them on how nice they look , I had them ready stained and I’m glad I did , I am one very happy customer thank you 👍👍
Door was on back order, but the company kept me informed when the door would be delivered. Once delivered, door was as described, now fitted and looks good, matched all other doors in our bungalow
I've been in the trade for best part of 50 years and I can say without hesitation that Door Station customer service is second to none.
A recent high end project has been plagued with delays caused entirely by poor decision making and involvement by the client and, whilst issues with some suppliers remain unresolved Door Station has responded to my requests promptly and fairly.
I recommend them unequivocally.
Excellent customer service. There was a delay with the order but I was kept fully informed and given options should I wish to receive it sooner. Dan was fantastic. Would order with again.
Order made but told Door requested not available which was frustrating as a waste of time.

Resposta da Door Station
French doors ordered & delivered within 5 days, good communication concerning delivery, packaged well & delivered with a smile.
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